Polycom RealPresence Group Series Provides High Quality Experience and Decreases Travel Cost
Brian Coyne | TrustRadius Reviewer
January 28, 2020

Polycom RealPresence Group Series Provides High Quality Experience and Decreases Travel Cost

Score 9 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • RealPresence Group 500
  • Real Connect

Overall Satisfaction with Polycom RealPresence Group Series

Polycom RealPresence Group Series 500 is used in about a dozen conference rooms across the united states that require high-quality audio and video. The Polycom RealPresence Group series integrates easily with Microsoft Teams, and our ceiling microphones. The touch panels are easy to use and easy to learn, having the Polycom RealPresence Group series 500 in our high priority, high traffic conference rooms has lead to a better meeting experience,and thus has resulted in a decrease in the need for travel.
  • Ease of Use
  • High quality video
  • Remote control of the Polycom RealPresence Group series panel is very buggy.
  • Additional license cost for integration with Teams.
  • Less travel costs
  • More productivity during meetings
We have used Microsoft Teams Rooms in some of our smaller huddle rooms that still require video, and this was due to the lower cost of the Microsoft Teams Room systems over the Polycom Presence Group series. The Microsoft Teams Rooms are perfect for small, less-used rooms, as they are cheaper, but when it comes to quality, the Polycom RealPresence Group Series beats the Microsoft Teams Room by far.
Polycom RealPresence Group series is very well suited for high traffic, high priority conference rooms where video and audio quality and required to be the best. Polycom RealPresence Group series is overkill for small huddle rooms and smaller conference rooms ( mainly due to the cost), but for board rooms and large meeting spaces, it excels.