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PrinterLogic

Score9 out of 10

216 Reviews and Ratings

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What is PrinterLogic?

Vasion PrinterLogic is a serverless print management solution for IT teams ready to move beyond outdated print servers, scripts, and GPOs. Replacing legacy infrastructure with direct IP printing and centralized management delivers faster, more reliable printing, reduced costs, and fewer support tickets.

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Categories & Use Cases

Media

Screenshot of admin console
Screenshot of the print job release portal
Screenshot of a printer list
Screenshot of the self-service portal

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Screenshot of admin console

PrinterLogic Reviews

What users are saying about PrinterLogic.
View all PrinterLogic reviews

Pros

  • Centralized management of printers, queues, and drivers
  • Elimination of traditional print servers
  • Reduced IT workload and helpdesk calls for print issues

Cons

  • Customer support responsiveness and communication channels
  • Difficulties with specific printer driver integration
  • Challenges integrating older printer models

Great product for small businesses and MSPs!

Incentivized
Cody Spencer
Tech Support Analyst in Information Technology at Trajectory LLC (1-10 employees employees)

Use Cases and Deployment Scope

We manage printers for 10 non-profit organizations in the area and use Vasion's PrinterLogic to update drivers/printers and deploy them to the end users. We can also set up default printing profiles through the Vasion's PrinterLogic dashboard to help our clients save on color toner costs. The client software is easily distributed and installed via shell scripts - we were able to connect 200+ users in 5 minutes with our first deployment, saving hours of install work or annoying Group Policy work.

Pros

  • Deployment of client software
  • Setting up printing profiles
  • Limit availability of printers based on groups/users
  • Driver management and updating is simple and centralized

Cons

  • Drivers have to be installed when on-network, which requires a site visit, VPN access, or installing on a remote computer.
  • Installing Windows/Mac drivers requires a Windows/Mac device
  • There's a hidden registry key that allows for switching between companies (very useful for MSPs) - had to reach out to support to find out about this.

Return on Investment

  • Once deployed, we have to do very little troubleshooting for printer problems.
  • Seamless transition for clients that doesn't require any on-premise servers (mapped printers), again less headaches for us.
  • It's an easy sell to clients - showing how service hours spent on printer issues drops to a minimum and they can see the cost savings

Other Software Used

N-able N-sight RMM, Zendesk Suite, Google Workspace, Microsoft 365

Completely eliminates the need for expensive print servers

Verified User
Manager in Marketing (11-50 employees employees)

Use Cases and Deployment Scope

We deployed PrinterLogic to completely eliminate our print servers, which were a constant headache for our lean IT team. Before switching, we struggled with frequent print spooler crashes and driver conflicts across different Windows versions.

Pros

  • Users can just click a dot on an office map to install a printer, so they finally stopped calling me because they don't know what "PRN-OFFC-04-A" means.
  • You upload one driver to the cloud console, push it out, and it actually installs without crashing the Windows print spooler or ruining my afternoon.
  • Not having to babysit, patch, or reboot a frozen central print server on a Friday evening is easily the best part of the whole thing.

Cons

  • Honestly there's not much missing! We'd like to see more seamless integrations, it still feels a bit like work connecting a new machine but generally great!

Return on Investment

  • Much less of my time responding to issues from the team. Anecdotally, I would say 4-5 hours per week saved

Usability

Alternatives Considered

Microsoft Windows

Finally something good about printers!

Incentivized
Verified User
Employee in Information Technology (1001-5000 employees employees)

Use Cases and Deployment Scope

We use it to deploy printers to users based on their needs and permissions. It was implemented as a solution to the Microsoft Print Nightmare issue, and meant we could get rid of our Windows print server.

Pros

  • Printer deployment
  • Driver management
  • Print profiles customisation
  • Printer access and permissions

Cons

  • Some options like SNMP seem to need to be adjusted in several places, making it a bit difficult to manage correctly.

Most Important Features

  • Centralised printer management
  • Drivers management
  • Printer access control

Return on Investment

  • It's just one less thing to think about, as it's pretty much set and forget.

Usability

Tired of printer issues Give Vasion's PrinterLogic a try

Incentivized
Travis HathcockView profile
System Administrator III in Information Technology at ARUP Laboratories (1001-5000 employees employees)

Use Cases and Deployment Scope

We have replaced our Print Servers entirely with Vasion's PrinterLogic. A lot of the issues we've had in the past have completely vasnished and any tickets we used to get on printing issues have lessed by a very large precentage. Having the ability to deploy printers to devices and users has been wonderful as well.

Pros

  • Printer installs are simple and easy to manage
  • Drivers are easier to update and manage
  • Works for devices other than just Windows

Cons

  • Making mass changes on the site and not having to download a csv first and then upload would be handy, but isn't all that inconvenient.

Return on Investment

  • Helpdesk calls for printer problems was greatly reduced.
  • Time having to fix printer issues including driver problems was greatly reduced.
  • Being able to push printers based on device or user saves users time as well as IT.

Usability

Great for End Users and for IT Teams

Incentivized
Jazz Patel
Head of Sales Operations in Sales at Echoinnovate IT (51-200 employees employees)

Use Cases and Deployment Scope

I use Vasion's PrinterLogic to manage all our printers across different offices and remote setups and it’s been especially useful for our billing and academic departments where fast and reliable printing matters. We also rely on it heavily for printer driver repositories and IP-based printer setups.

Pros

  • i don’t need to deal with print servers anymore, which saves time and hassle
  • employees can just set themselves up, which means fewer support tickets
  • usage tracking gave us real data to reassign printers smarter and cut waste

Cons

  • the updates are not very frequent, sometimes I have to wait longer than I’d expect for new improvements or bugfixes
  • the design of the interface is not very well arranged and many times some of the specific settings get lost in the crowd
  • Vasion's PrinterLogic support is slow to respond and mostly works over email, which isn’t great when you need things resolved fast

Return on Investment

  • we cut down device costs by replacing old inefficient printers based on usage data
  • there’s been a huge drop in IT time spent on printer support
  • toner and paper savings also added up thanks to smarter deployment

Usability

Other Software Used

venabo.ZEIT, Macro, Google Classroom

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