PrinterLogic FAQ Detail
224 Reviews and Ratings
What is Serverless or Direct IP Printing?
30 citations from LLM engines
Based on TrustRadius reviews, serverless or direct IP printing is a model that eliminates the need for traditional print servers. Instead of print jobs being routed through a central server, each user's computer sends the job directly to the printer. Reviewers of PrinterLogic explain that this approach reduces server infrastructure and the associated overhead of patching, updating, and maintaining those servers. This shift significantly cuts down on IT workload and troubleshooting. For users, it provides a simpler experience with one-click printer installation and eliminates common issues like backed-up print queues. The overall result reported by reviewers is a more efficient, reliable printing environment with fewer help desk tickets.
Prompt Questions
what is serverless printing and how is it different from a traditional print server?
what are the key technical differences between direct ip printing and traditional print server architectures?
Elimination of Print Servers
4 mentions▼Reviewers explain that serverless printing, as implemented by PrinterLogic, removes the need for traditional, dedicated…
Reviewers explain that serverless printing, as implemented by PrinterLogic, removes the need for traditional, dedicated print servers. This leads to a reduction in server infrastructure and overhead.
“The fact that we do not need a print server anymore is huge.”
“Does not require a stand-alone print server or site server hosting shared printers”
“Allowed us to eliminate 13 individual print servers, reducing overhead”
“Server infrastructure has been reduced.”
Reduced IT Overhead and Maintenance
4 mentions▼With serverless printing, reviewers no longer need to patch, update, or maintain print servers. This reduces troublesho…
With serverless printing, reviewers no longer need to patch, update, or maintain print servers. This reduces troubleshooting efforts and provides a significant productivity boost for IT staff.
“Not needing to manage updates on print servers or keep them up to date has been wonderful.”
“I don't have to patch, maintain, or even *have* a print server.”
“Eliminating print servers has had an enormous productivity boost for the IT staff.”
“Eliminating print servers has reduced costs and effort with troubleshooting issues.”
Direct Printing from User Workstations
2 mentions▼According to reviewers, serverless printing means that each user's computer handles its own printing directly, sending…
According to reviewers, serverless printing means that each user's computer handles its own printing directly, sending jobs to the printer without going through a central server. This eliminates issues like paused or backed-up print queues.
“By using PrinterLogic, those have all been eliminated along with randomly paused and/or backed up print queues since each individual computer now handles its own printing.”
“just works. Any sysadmin who's ever had the misery of dealing with a print server or print queues, it's transformative...”
Centralized Management without Servers
4 mentions▼Reviewers find it easy to manage printers across numerous sites. They can remotely configure new printers and set up au…
Reviewers find it easy to manage printers across numerous sites. They can remotely configure new printers and set up automatic installations for roaming users based on their location. This is a significant improvement over the slow, manual process of updating drivers on traditional print servers.
“As a construction company with a lot of different sites (100+) we really needed a tool to keep track of our printers and also make it easy to install.”
“We can get a printer delivered to a new satellite office and with only some information from the printer we can remote configure everything our users need.”
“I was also able to set up IP schemes for each building that allow roaming users to get essential printers (e.g., the color copier) to automatically install when they enter the building by integrating an automatic Refresh Configuration command in our MDM, so the user doesn't need to manually add them.”
“Anytime we needed to update the drivers for a particular printer, it had to be divided amongst the Help Desk staff and scheduled out sometimes taking weeks to complete.”
Improved End-User Experience
4 mentions▼Reviewers report a better experience for end users. Users can install printers with a single click without needing admi…
Reviewers report a better experience for end users. Users can install printers with a single click without needing administrator permissions. This simplifies device rollouts and improves overall usability.
“All the users need to do is click on the print icon and then select the specific printer they need and it installs in 1 click.”
“Rights to add printers without needing full admin permisssions has made it easier for support personnel to add printers themselves when needed.”
“This tool has had a really big impact on usability and deployment for our end users in our US offices and internationally.”
“Easy device rollouts cuts down on IT involvement, allowing us to focus on other tickets.”
Reduction in Support Tickets
2 mentions▼The implementation of serverless printing has led to a significant decrease in help desk calls and support tickets rela…
The implementation of serverless printing has led to a significant decrease in help desk calls and support tickets related to printing issues.
“A LOT fewer Help Desk calls.”
“Support tickets decreased by 30+%”
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