Item: Vasion Print
Rating: 10
Author: Travis Hathcock

Overall Satisfaction with Vasion Print

Use Cases and Deployment Scope

We have replaced our Print Servers entirely with Vasion Print. A lot of the issues we've had in the past have completely vasnished and any tickets we used to get on printing issues have lessed by a very large precentage. Having the ability to deploy printers to devices and users has been wonderful as well.

Pros and Cons

Pros

Printer installs are simple and easy to manage
Drivers are easier to update and manage
Works for devices other than just Windows

Cons

Making mass changes on the site and not having to download a csv first and then upload would be handy, but isn't all that inconvenient.

Return on Investment

Helpdesk calls for printer problems was greatly reduced.
Time having to fix printer issues including driver problems was greatly reduced.
Being able to push printers based on device or user saves users time as well as IT.

Usability

Interface has been very easy to use and figure out. Reports to see printer usage is helpful in finding or relocating printers that are over/under utilized and can save funds on continually supplying printers where maybe better utilizing the equipment already deployed will provide cost savings. Being able to make a change in one place and that change is replicated to all devices has been nice and easy to do.

Print Management Impact

As I've mentioned management has been much easier. Rights to add printers without needing full admin permisssions has made it easier for support personnel to add printers themselves when needed. Giving our macOS users the ability to use pinters without manual configuration has been a nice bonus. Not needing to manage updates on print servers or keep them up to date has been wonderful.

Alternatives Considered

N/A

Key Insights

Do you think Vasion Print delivers good value for the price?

Yes

Are you happy with Vasion Print's feature set?

Yes

Did Vasion Print live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Vasion Print go as expected?

Yes

Would you buy Vasion Print again?

Yes

Likelihood to Recommend

Implementation when moving from on site print servers to Vasion Print was super easy and very simple to do. Seems well suited for any sized organization that doesn't want to have to manage print servers any longer. Other than adding and retireing printers from the system many of our other printer issues have largely gone away. Unless you are a very small organization with only a few printers I can't think of a situation where Vasion Print wouldn't be helpful.

Comments

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