TrustRadius: an HG Insights company

What is ProteusEngage?

ProteusEngage helps B2B companies simplify complex, high-stakes customer journeys by uniting complex sales, onboarding, and customer success. With automated playbooks, real-time engagement tracking, and collaboration, the solution helps teams close deals faster and onboard clients with confidence.

With centralized workspaces, automated workflows, and real-time engagement insights, ProteusEngage aims to turn complex B2B journeys into predictable, scalable growth.

ProteusEngage features:

  • Secure, Centralized, Client-Facing Workspaces - B2B relationships demand an always-on, secure, and intelligent environment where collaboration and communication never stop.
  • Guided Experiences with Intelliflowz™ - Every workspace includes a built-in co-pilot. PeriAssist™ guides users—clients, prospects, and teams—through each step with in-context cues, prompts, and nudges to drive clarity and momentum.
  • XFactor Automation with the Power of PeriAssit™ - Trigger tasks, send nudges, log updates, and sync systems—automatically. PeriIntelligence™ powers smarter, faster workflows with 6x automation coverage across your customer journey.
  • Mutual Plans and SmartChecklists - CLI - SubCLI (internal or external) - Turn talk into traction. Build mutual action plans and step-by-step checklists that align stakeholders, define ownership, and show clear progress—especially during onboarding, implementation, and renewals.
  • Integrated Account Coaching and Continuous Optimization - Every account gets smarter over time. ProteusEngage provides built-in account coaching tools and usage feedback loops that help teams continuously improve their processes and customer experience.
  • Modular, Repeatable Workflows - Plug-and-play modules for onboarding, QBRs, renewals, and more. Scales proven best practices across teams and clients using flexible, customizable templates.
  • Real-Time, Two-Way Collaboration - Centralizes communication—share files, capture input, confirm milestones, and keep everyone aligned—without endless email threads or status updates.
  • Integrations to Eliminate Tool Fatigue - Connects to Salesforce, HubSpot, Microsoft Dynamics, Outlook, Gmail, Zoom, Slack, Teams, and more. Also offers open REST API support.
  • Full Journey Visibility - Real-time insight into engagement, milestones, and ownership. Tracks the full customer lifecycle—from initial deal to renewal—with clear accountability and outcomes.
  • Compliance-Ready by Design - Built for regulated industries, with secure workspaces, detailed audit trails, permission-based access, and full support for SOC 2, HIPAA, and beyond.

ProteusEngage unifies the customer journey from first engagement to long-term growth while delivering clarity, alignment, and measurable impact at every step. It's use cases include:
  • Enterprise Sales & Buyer Enablement – Create shared digital deal rooms with key documents, Mutual Action Plans (MAPs), and aligned expectations to accelerate complex B2B deals.
  • Sales Hand-Offs – Automate and personalize client kickoffs, ensuring a seamless transition from sales to delivery without losing momentum.
  • Customer Onboarding – Streamline onboarding with dynamic workflows that reduce Time to Value (TTV) and ensure operational excellence.
  • Customer Success – Manage renewals, QBRs, surveys, and touchpoints inside a single, client-facing workspace built for clarity and collaboration.
  • Account Growth – Accelerate cross-sell and upsell efforts with focused, measurable growth plans embedded directly into workflows.
Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Videos

Screenshots

the New For You page in the ProteusEngage tool. It helps consolidate new updates and tasks.

Product Demos

FAQs

How much does ProteusEngage cost?
ProteusEngage starts at $250.
What are ProteusEngage's top competitors?
Showpad eOS®, GUIDEcx, and EverAfter are common alternatives for ProteusEngage.
Who uses ProteusEngage?
The most common users of ProteusEngage are from B2C.