TrustRadius: an HG Insights company

What is Qatalyst?

Qatalyst – an Integrated User Research Platform with Insights AI


  • Qatalyst is an Integrated User Research platform with Insights AI used to conduct moderated, unmoderated and task-based research across Concepts, Prototypes, and Live Applications.
  • Its global Panel of 80 million+ Respondents gives access to reach the desired audience at the click of a button, making the research process agile.
  • Qatalyst’s Insights AI Platform embeds technologies like Facial Coding, Eye Tracking, Voice AI, and Generative AI to mine unbiased insights and empower teams to build human-centric experiences with continuous user feedback.


Qatalyst Unmoderated

1. Unmoderated Testing

    • Remote prototype testing at scale
    • Flexible study builder with no coding
    • Fast turnaround and feedback collection


2. Rich Data Capture

    • Recordings of prototype interactions
    • Think-aloud protocols and open-ended feedback
    • Clickstream data and task analytics
    • Emotion and behavior analysis with AI


3. Accelerated Iterative Cycles

    • Rapid insights to validate concepts
    • Quickly identify issues before the launch
    • Refine designs and features based on user perspectives
    • Frequent small tests drive agile development
    • Lower costs than live sessions


Qatalyst Moderated

1. Interview Setup

    • Builder to design studies
    • Customizable logic and advanced settings
    • Randomization and Personalization
    • Invitations and reminders


2. Insights and Analysis

    • Permission for first moderated interviews (IDI or FGD)
    • Automated AI summaries, AI highlights, and AI themes
    • Transcripts and translations in over 50+ languages
    • Highlight reel sharing and annotations
    • Interactive analysis page and player
    • Customizable study reports
    • Eye gaze behavior and emotion analytics


3. Participant Management

    • Precision targeting and recruiting
    • Custom screeners and bulk/individual communication


Qatalyst Panel Management

1. Custom Panel Setup

    • Opt-in community for ongoing research
    • Branded, tailored signup experience
    • Screen and qualify research participants
    • Management communication and invitations


2. Ongoing Panel Management

    • Send targeting study invites to the panel
    • Provide incentives for engagement
    • Ensure privacy compliance and consent


3. Proprietary Panel Pool & Re-recruitment

    • Source for ongoing feedback from target groups
    • Access pre-screened participants
    • Reduce recruitment costs for future studies
    • Analyze longitudinal data across activities


Qatalyst Live Website

1. Live Website Testing

    • No software installation or complex integration is needed
    • No embedded tracking code to enable testing


2. Transparent Browsing Behavior

    • Screen and webcam recordings of live website sessions
    • Eye-tracking heatmaps and gaze plots
    • Emotion tracking with webcam and voice tonality


3. Direct User Feedback

    • Speak-out-loud activities
    • Capture context-rich qualitative data


4. Holistic Experience Insights

    • User behavior analysis
    • Quickly test fixes and changes
    • Optimize UX with actual user data


Qatalyst Live Mobile App

1. Mobile Research Setup

    • Test apps, mobile web, and games seamlessly
    • No app integration is required


2. Rich Mobile Usage Data

    • Record screens during real app/web or game use
    • Front camera captures the user’s emotions and eye gaze patterns to create heatmaps & gaze plots


3. Direct In-The-Moment Feedback

  • “Think aloud” activities with voice tonality and transcription
  • Capture contextual insights


4. Experience Analytics

    • Analysis of user behavior and emotion
    • Uncovers issues and opportunities
    • Mobile UX Optimization

Media

Screenshot of Conduct moderated and unmoderated user research on one platform​
Screenshot of moderated research for in-depth insights​
Screenshot of prototype testing, carried out at every stage of the user research journey​
Screenshot of feedback from actual users​
Screenshot of custom tester panel​ configuration
Screenshot of actionable insights in an accessible format​

1 / 6

Screenshot of Conduct moderated and unmoderated user research on one platform​