quintly Reviews and Ratings

Rating: 8 out of 10

Score

8 out of 10

Community insights

TrustRadius Insights for quintly are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Data Accuracy and Completeness: Users have consistently praised Quintly for its accurate and comprehensive data collection from all major social media platforms. Many reviewers have stated that the data provided by Quintly is superior to other analytics tools, allowing them to make well-informed decisions based on reliable metrics.

Customizable Dashboards: The ability to create personalized dashboards is highly appreciated by users. This feature allows them to track and optimize their business presence effectively. Users find it convenient to have an overview of all the metrics they are interested in, and appreciate the variety of graphics available in Quintly which facilitates easy comparison between accounts.

Outstanding Customer Service: Reviewers speak highly of Quintly's customer support team, describing them as friendly, supportive, and quick to respond. The responsiveness and consistency of the support team over the years are frequently mentioned as strengths of Quintly. Users express satisfaction with how promptly their issues are resolved, highlighting the helpfulness and efficiency of Quintly's customer service staff.

Reviews

2 Reviews

A nice mid-teir solution

Rating: 7 out of 10

Incentivized

September 16, 2016

Use Cases and Deployment Scope

Quintly was used as a high-level social media analytics and insights platform. The metrics were relatively broad, but effective at "taking the temperature" of our accounts and several others in the same space. The tool was effective for our needs. Usage was concentrated to those in the digital analytics function. It was not widely distributed across the organization. We didn't use it for scheduling or other functions -- just metrics and analytics.

Pros

Able to review and compare multiple accounts and organizations quickly.
Accurate snapshot of trends and directions at a high level.
Relatively easy to use interface.

Cons

Tool does not measure individual posts well.
Tool does not do a good job of attribution in terms of social engagement.
Overall, the data and insights provided are broad and general for the accounts analyzed.
If you want a tool with great depth, keep looking.

Likelihood to Recommend

Quintly works well when you need to measure and analyze a number of accounts on different channels. It's well suited for broad analysis and insights of numerous organizations. It falls a bit in terms of the user interface, which could use more polish. For the price, it's a great tool. It sits in the middle of the pack.

Ran Mano

Senior Manager Digital and Social Media in Corporate at Centene Corporation (1001-5000 employees)

Vetted Review

2 years of experience

View profile

Once you taste the Quintly hack, you never go back!

Rating: 7 out of 10

Incentivized

August 30, 2016

Use Cases and Deployment Scope

We basically are a boutique digital consulting company and we do a lot of benchmarking. We use quintly for exactly for the same reason. It's easy to add company pages and have an overview under one dashboard. We also like the fact that you can customize the dashboards with the KPIs that are most important for the client and most relevant for benchmarking.

Pros

Benchmarking: the strongest point
Customised dashboards with desired KPIs
Has multiple social media platforms such as LinkedIn which is very uncommon when compared to other famous tools such as SocialBakers

Cons

Basically, apart from interaction rate all other KPIs are basic. Also what bothers us is that it doesn't include paid post KPIs. This is one point where SocialBakers performs very well.
Secondly, the swap system is something that is a little tiresome. Often you lose track of it and somehow end up missing on profile and analysis.
Would love to see more KPIs and recommendations for paid post promotion etc.

Likelihood to Recommend

It's a great benchmarking tool when you need to get (almost) real-time data and KPIs. For example the reach, and follower number of Facebook and Twitter are exactly the same when you check them in real-time.

I would not recommend quintly, when you need more of a recommendation on paid posts etc.

Rahul Agarwal

Digital & SEO Consultant in Marketing at The Nunatak Group (11-50 employees)

Vetted Review

1 year of experience

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