Qwaiting

Qwaiting is a queue management software that aims to simplify the waiting experience and improve customer satisfaction. This software is part of the Shivrha platform, which offers CRM-based solutions for businesses. Qwaiting allows users to schedule appointments in one place and provides them with personalized notifications when it's their turn. Customers can share feedback easily, book appointments without hassle, and help boost staff efficiency.

Qwaiting generates tickets displaying all service details that customers are going to avail along with updated wait times, the number of clients ahead of them on line, and other essential information they need while waiting. The digital signage functionalities enable businesses to showcase promotional messages or displays relevant information such as their COVID safety protocols compliance. This software has been adapted across various industries like hospitals, banks education institutes F&B immigration systems clinics public sector resulting in reduced levels of walk-out due to long waits enhancing customer experience through proactive communication using real-time data insights provided by Qwaiting. It is accessible from desktops,laptops,and mobile devices making it more convenient for both customers and staff alike.