TrustRadius: an HG Insights company

RepuGen

Score10 out of 10

2 Reviews and Ratings

What is RepuGen?

RepuGen is a HIPAA-compliant healthcare reputation management and patient experience platform that helps healthcare organizations automate patient satisfaction monitoring, collect feedback, and grow their practice. It serves small, medium, and large healthcare organizations, including medical groups, urgent care centers, individual practices, dental groups and more, all across the United States.

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Media

Screenshot of where RepuGen automatically captures and features positive experiences.
Screenshot of ratings appearing across Google, Healthgrades, and WebMD, viewable from one screen in RepuGen.
Screenshot of positive review acquisition, to build loyalty.
Screenshot of how RepuGen retains unhappy patients by addressing their concerns before they reach public forums.
Screenshot of instant review notifications, for fast response.
Screenshot of a dashboard, organized for ease of use.
Screenshot of a dashboard that helps maintain consistent practice information across all major healthcare review platforms.
Screenshot of authentic, verified reviews from the actual patient base, displayed on a website with the testimonial widget.
Screenshot of a centralized showcase of reviews.
Screenshot of some of the available EMR integrations.
Screenshot of the dashboard to access every review metric and insight.

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Screenshot of where RepuGen automatically captures and features positive experiences.

Great Value, Great Results

Pros

  • Identifies unhappy customers so that we have the opportunity to make things right and convert them to a happy customer.
  • Invites only happy customers to review online.

Cons

  • I cannot think of any cons.

Return on Investment

  • Customers see our positive online reviews and end up choosing us, ROI is high.

Alternatives Considered

BirdEye