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Retention.com

Score9.3 out of 10

4 Reviews and Ratings

What is Retention.com?

Retention.com is a Shopify e-commerce solution for increasing conversions, by aiming to eliminate shopping cart abandonment. The identity resolution platform is used to capture the emails of up to 30% of anonymous store visitors and send them abandonment flows.

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Who Buys & Uses Retention.com

Great tool for marketing efficiency

Use Cases and Deployment Scope

We use Retention.com for help retarget site visitors that don’t convert on the first visit. As a company with a lot of higher price point products, this is very important. Many of our customers do not buy on the very first interaction, and without tools to help us continue to engage with those visitors we would hand a tough time meeting our marketing efficiency goals.

Pros

  • Find email addresses for abandoned site visitors
  • Provide reporting
  • Keep us updated on performance

Cons

  • Providing conversion information
  • Additional tools for retargeting

Return on Investment

  • Positive email marketing return
  • Positive marketing roi

Usability

Alternatives Considered

Klaviyo and Triple Whale

Other Software Used

Klaviyo, Triple Whale