Rippling EOR Service (Rippling Global)

Score9.4 out of 10

23 Reviews and Ratings

What is Rippling EOR Service (Rippling Global)?

Rippling Global is a modular platform for hiring, paying, and managing employees and contractors across supported countries. Its available products include Employer of Record (EOR), Global Payroll, Global Contractors, Contractor of Record, and Global HRIS. Organizations can select products according to whether they operate their own local entities, need Rippling to serve as the legal employer, or engage international contractors.

Categories & Use Cases

Pros

Consolidates comprehensive HR and payroll management into a single system.
Streamlines global hiring, international recruitment, and contractor payments.
Generates significant operational efficiencies and cost savings.

Cons

User interface and navigation can be complex for some users.
Customer support responsiveness requires improvement.
Pricing structure is an area of concern for some reviewers.

James Page View profile

Chief Product Officer in Product Management at River (51-200 employees)

Use Cases and Deployment Scope

We use Rippling to solve every single HR issue we have from it and equipment management to payroll to benefits to time off etc. We use it extensively as EOR and for onboarding and employing people all over the world.

The only use case we don't really use it for is for hiring and recruiting.

Pros

Global hiring - easy to hire anyone anywhere
Time management - easy to account for PTO and manage employee time off
Benefits management - easy to administer and get benefits for all of our employees
IT management - easy to manage equipment for all of our employees

Cons

User interface could be made more beautiful
The user experience as it relates to finding and navigating around is complex - I find myself asking AI how to accomplish workflows in Rippling
Would love if feature discoverability was easier.

Return on Investment

There have been no negative returns - maybe they could make it free ? Haha, that would be great, but it has only benefited my business.
Rippling has saved us a lot of time on HR workflows and we are able to have only 2 HR employees at a company of almost 100.
Rippling has saved us cost on software and also not needing to hire additional HR employees or vendors or contractors.

Usability

Other Software Used

Google Ad Manager, Metabase, 1Password

Gerson Tanglao

Quality Analyst in Customer Service at OneImaging (201-500 employees)

Use Cases and Deployment Scope

We use Rippling as our Human Resources tool such as requesting time off and signing contract but mainly for payday and paystub visibility we are using this as our main tool as an independent contractor with our organization. It hel us a lot to navigate our benefits inside the organization

Pros

Updating paystub
Automatic withdrawal of funds
Sending important notification
Can utilize to request some time off

Cons

Refreshing automatically
Automation of the chat support

Return on Investment

Easy to use for independent contractor like me

Usability

Andrés Alberto Herrera García View profile

Senior Full-Stack Developer in Engineering at Ingenious.Build (51-200 employees)

Use Cases and Deployment Scope

I use Rippling on both my phone and my computer because it is easy to use. The main use is to receive international payments in dollars and Colombian pesos quickly. I also use it to request days off, such as vacations and holidays, and to request expense reimbursements through a simple form. As a manager, I used it to handle employee reviews and for onboarding and offboarding tasks.

Pros

What Rippling does best is that the interface is not confusing.
The payments arrive on time and very quickly, which is excellent.
It is very good for setting up accounts to receive dollars and Colombian pesos.
The expense reimbursements arrive in the bank account in the next pay period without problems.

Cons

Maybe it's a setting I don't have. I would like to receive an email when my days off are approved. Right now, I have to log in and look at the notification in the bell, or my manager has to tell me. I don't receive an email.
There was a problem when the company mistakenly fired me, and I was reinstated. I had to create a new account, and I couldn't receive payment in my dollar account in Panama like before. I had to contact support to fix that configuration.
When I request time off, I am usually asked to transfer approvals, but I am not a manager anymore. I guess this is a misconfiguration on our side.

Return on Investment

Positive: The company can manage payments in multiple currencies. On multiple occasions, the company has asked which currency the international contractors want to be paid in.
Positive: It has nice onboarding and offboarding automations and tasks, which prevent missing processes during these operations.
Positive: Payment arrives on time, even before the Rippling notification, which allow us to pay bills quickly.

Alternatives Considered

Plane and 15Five

Usability

Other Software Used

Figma, Fullstory, Scrut Automation, 15Five

Lucas Galvis Carreno View profile

Operations Support Specialist in Customer Service at Nadapayments (1-10 employees)

Use Cases and Deployment Scope

I’m an independent contractor and my employer used Rippling to hire me and to pay me. The onboarding process was efficient and smooth, and all my payments arrive on time. Rippling has been an employer of record game changer for my employer because of the different features and the possibility to hire foreigners and stay compliant.

Pros

Onboarding
Sign employment documents
Pay contractors abroad

Cons

Mobile app features

Return on Investment

Return of investment
Onboarding efficiency
On time payroll

Usability

Verified User

Engineer in Engineering (11-50 employees)

Use Cases and Deployment Scope

I use Rippling as an HR tool and use it couple of times a week to manage my pay slips, leaves, holidays and vacations. Along with that I use Rippling to contact support team for any kind of documents, also to manage the tax related documents. So, I am typically a product user.

Pros

Documents management is one of the best feature they have, all the documents organization provides are at one place.
The mobile app is extremely good, very reliable and stable
Their payroll management is really very well organized, pay slips are very detailed
The product is very reliable, easy to use and scalable.

Cons

Need support for Google authenticator
Sometimes I feel that their new AI features require little more tooltips

Return on Investment

Overall very positive
Provides all the feature we need
Everyone in the team loves it

Alternatives Considered

Deel

Usability

Other Software Used

Bigin by Zoho CRM, Deel

Rippling EOR Service (Rippling Global)

What is Rippling EOR Service (Rippling Global)?

Categories & Use Cases