Great tool for reps, some missing pieces for data driven leaders
Use Cases and Deployment Scope
Our residential door-to-door (DTD) sales team consisted of around 100+ reps and for years had been using pen and paper in the field. There was no true way to track activity, sales made, or even have coaching conversations. We chose to go with SalesRabbit as it had the basic essentials we needed at an inexpensive price point. SalesRabbit worked on both iOS and Android devices and was simple enough for the reps to understand and start using. The transition was mostly straightforward, most of the opposition we had was reps felt using pen and paper was sufficient and didn't see how the tool would help them. It didn't take them long to see the benefits, especially how easy it was for them to visualize their territories and see all of their follow-up appointments, etc.
Pros
- Simple system for any rep to pick up and use.
- Easy lead upload process.
- Simplistic dashboard/leaderboards.
- General stability of the app.
Cons
- Inconsistent syncing of data from reps devices back to SalesRabbit.
- No built in analytics or easy way to visualize data.
Most Important Features
- Offline capability.
- Dashboards/analytics.
- App stability.
- Rep location tracking.
Return on Investment
- Data sync issues.
Other Software Used
Tableau Online
