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SAP Business Technology Platform

Score8.6 out of 10

1,589 Reviews and Ratings

What is SAP Business Technology Platform?

SAP Business Technology Platform (SAP BTP) is the company's Platform-as-a-Service (PaaS) offering, that brings together intelligent enterprise applications with database and data management, analytics, integration and extension capabilities into one platform for both cloud and hybrid environments, including hundreds of pre-built integrations for SAP and third-party applications.

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Screenshot of SAP Build Process Automation, an SAP BTP service

Screenshot of SAP Build Process Automation, an SAP BTP service

Top Performing Features

  • Scalability

    Ease of scaling up or down to meet demand

    Category average: 8.4

  • Ease of building user interfaces

    Ability to build flexible user interfaces using drag-and-drop tools

    Category average: 8.1

  • Services-enabled integration

    Ability to integrate with cloud applications and data via APIs and pre-built connectors

    Category average: 8

Areas for Improvement

  • Upgrades and platform fixes

    Ease of deployment of major upgrades or problem fixes

    Category average: 7.7

  • Issue monitoring and notification

    Integrated monitoring and notification of issues and problems

    Category average: 7.3

  • Issue recovery

    Ease of recovery from problem state

    Category average: 7.3

Who Buys & Uses SAP Business Technology Platform

Pros

  • Robust integration capabilities for SAP and non-SAP systems
  • Enables custom application development and system extensibility
  • Supports low-code/no-code development for faster builds

Cons

  • Cost transparency issues and complex licensing models
  • Steep learning curve and inherent platform complexity
  • Insufficient, confusing, or outdated documentation

SAP Business Technology Platform

Use Cases and Deployment Scope

The future seems very exciting and fun with SAP Business Technology Platform, with loads of new innovations and business-first thinking.

Pros

  • User interface.
  • Good set of services.
  • Choice of provider.

Cons

  • Search functionality is buggy sometimes.
  • Roles are difficult to handle.
  • Documentation needs to be updated.

Return on Investment

  • Loads of possibilities with integration.
  • Big learning curve.
  • Similar UI everywhere.

Usability

Other Software Used

Solmanager

Must for a cleaner core

Use Cases and Deployment Scope

We are actively working to re-platform smartforms before they were made clean core compliant. But the form templates hae very limited working scenarios. This has limited our extensibility efforts.
Apart from this, the AI Core should be available for a free trial SAP Business Technology Platform account to show case the abilities of a LLM.
This helps in understanding the latest prompt engineering and optimisation techniques.

Pros

  • CAP makes integrations and building extensions a lot easier
  • With Steampunk ABAPers are still relevant
  • Eventmesh

Cons

  • AI core needs scalability
  • Provision to add a custom LLM to AI core
  • More promotions in ABAP AI SDK

Return on Investment

  • Automation
  • Leaner core
  • Free hand at building extensions

Usability

SAP Business Technology Platform review

Use Cases and Deployment Scope

Company wide ERP for financial data source of truth and general ledger

Pros

  • SSO login
  • MDG update email links
  • Requesting access is simple

Cons

  • Analysis for office is incredibly slow and should be replaced with a new app
  • The site sometimes is slow or lags during month end
  • There are too many tiles, the deprecated or irrelevant ones should be removed

Return on Investment

  • Uploading journals via a script

Usability

Alternatives Considered

Oracle CPQ

Other Software Used

Gemini

SAP Business Technology Platform Review

Use Cases and Deployment Scope

It varies. What we typically do is work with customers who, most of the time, are SAP customers, and they have some type of challenge they cannot overcome in their SAP environment. SAP Business Technology Platform is a perfect fit for that. We analyze the business problem with the customer. We meet with them, whether that's in order to cash area, supply chain, finance, whatever it may be. We meet with the business users, understand their business challenges, and then fit them into the technology solution, which is usually SAP Business Technology Platform.

A good example of a use case we do is a B2B portal. We build a lot of those on SAP Business Technology Platform. Customers who are looking to connect with their customers and provide a better user experience for them, a way to place orders, view inventory, and deal with them. We send out B2B portals for that use case.

We also do a lot of workflows. So whenever we need to orchestrate many different activities within a business process into a workflow that usually gets data from SAP or ends up in SAP or another system, we'll build that workflow on SAP Business Technology Platform and implement process automation. A good example of that is a journal ledger workflow or a partner onboarding workflow. We build a lot of those on SAP Business Technology Platform as well.

Pros

  • It is very easy to use.
  • All the documentation around it is geared towards the enterprise use case, unlike some other hyperscalers' platforms.
  • The SAP Business Technology Platform is very good because it's got the SAP customer and their business processes in mind. Probably my favorite thing about it is how easy it is to get up and running with a new use case and how well it natively connects to an SAP solution.

Cons

  • I think one thing is that sometimes it goes down. I would like better outage alerts and notifications. And then when it does go down, better visibility of when it's going to go back up.

Return on Investment

  • I've had customers who have realized ROIs in the millions by using SAP Business Technology Platform. But again, by either making business processes more efficient, eliminating manual tasks, it's really been a big winner for our customers and us.

Usability

SAP Business Technology Platform Expert advice

Use Cases and Deployment Scope

SAP Business Technology Platform is our Robust Integration platform for all the Panasonic Integrations and clean core approach. It provides end to end solutions that are required for clean core approach where you can use the platform to build your custom applications that are scalable for your business needs.

Pros

  • Integration suite for connection with 3rd party applications
  • CAPM and RAP for clean core
  • Alert Monitoring
  • HanaDB analytics and storage
  • Inbuilt workflows
  • Built in API capabilities

Cons

  • More built-in scripts needed
  • Joule capabilities for auto generation of CPI flows
  • Failure notifications for any CPI error messages that are struck or not processed

Return on Investment

  • Improved overall all the visibility across integrations
  • Improved ease of integration built
  • Improved custom scripts ease

Usability