SAP Concur Review
Use Cases and Deployment Scope
I use it to create the travel trip requests and expense reports for my department and others. I handle travel for 25-30 people and am a delegate for them all. It gives directors/managers a place to approve travel and see what estimated expenses are for the trip and it also gives them a place to approve the expense report before it is sent to our travel department for final approval/auditing before it is sent for payment. We use SAP Concur for the expense reports and it is synced with the traveler's travel cards so any EBT payment automatically syncs in there and cannot be edited.
Pros
- The approval process is easy and straightforward
- The new delegates page is very helpful as I handle close to 30 travelers
- The way meals are categorized as daily meal costs and not broken down by meal makes it much easier to complete multiple expense reports in a timely manner.
Cons
- I would like to be able to see as a delegate in the SAP Concur app, requests, not just expenses. That way I can see how much they are approved for for the trip, such as daily food allowance.
- I would also like the automatic expense reports to sync better, rather than creating new expense reports for charges, it goes into the current one.
Return on Investment
- Flexibility, it can be used on my laptop and I can add expenses on the app from my phone on the go.
- The new delegates board should help increase efficiency.
Usability
Other Software Used
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