Name: SEDNA
Author: SEDNA

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### Email Management
Users unanimously praise SEDNA's email management efficiency. The platform's ability to streamline email workflows, reduce time spent on email-related tasks, and enhance productivity is highly regarded. While some users mention minor inconveniences such as the need for additional features like dark mode and improved mobile version, overall, SEDNA's email management capabilities receive high marks for their effectiveness in handling large volumes of emails and facilitating quick access to relevant information. The system's intuitive interface and robust email filtering options contribute to a positive user experience, making email management a smooth and efficient process for teams and individuals alike.

### Communication Efficiency
Users unanimously agree that SEDNA's communication efficiency is a standout feature. The platform's ability to streamline communication processes, save time, and enhance productivity has garnered high praise from reviewers. With features like fast search functions, quick tagging, and efficient sharing capabilities, SEDNA has proven to be a valuable tool for optimizing communication workflows. Users appreciate the time-saving benefits of the platform, noting that it allows them to focus on their core tasks without being bogged down by unnecessary email traffic. Additionally, the smooth transfer of workload during absences and the improvement in overall communication within teams further highlight SEDNA's effectiveness in promoting efficient and effective communication practices.

### Search and Retrieval
Users consistently highlight SEDNA's search and retrieval features as a standout aspect of the platform. The fast and accurate search function, coupled with the ability to tag, share, and comment on messages, greatly enhances productivity and efficiency for teams. While some users suggest minor improvements in terms of screen optimization and customization options, the overall consensus is that SEDNA's search and retrieval capabilities significantly streamline email management processes and save valuable time.

### Message Tagging and Filtering
While users appreciate the speed and accuracy of SEDNA's search function and the convenience of its tagging system, there are concerns about the auto-tagging accuracy and the lack of customization options for categorizing emails. Some users find the tagging and filtering features to be efficient and helpful in streamlining communication, while others feel that there is room for improvement in terms of tailoring the system to their specific needs. The overall consensus is that while SEDNA's message tagging and filtering capabilities offer benefits in terms of organization and efficiency, there are areas that could be enhanced to better meet user preferences and requirements.

### Team Collaboration
Users appreciate SEDNA's team collaboration capabilities for streamlining communication within departments and teams, reducing email chains, and facilitating quick sharing of emails across different teams. The platform's ability to centralize messages and enable easy access to old communications has been particularly beneficial for enhancing overall team collaboration. While some users have highlighted minor drawbacks such as the cost of licenses and the need for improvements in comment sharing, the general consensus remains positive regarding SEDNA's contribution to improving team collaboration and productivity.

### File Sharing and Attachments
Users consistently praise SEDNA's efficient sharing and attachment capabilities. The tagging feature, which eliminates the need for constant forwarding, is highlighted as a significant advantage. Additionally, the quick sharing of emails across teams is commended for streamlining communication processes. However, some users have noted occasional lagginess and challenges with handling attachments, such as the need to download and open them with native applications. Despite these minor drawbacks, the overall sentiment leans towards SEDNA's file sharing and attachment functionalities being valuable assets for enhancing collaboration and productivity within teams and departments.

### Workflow Optimization
Users appreciate SEDNA's workflow optimization features for streamlining daily tasks and managing large volumes of work efficiently. The tagging system and comment functionality are highlighted as valuable tools for enhancing internal communication and collaboration. However, some users have raised concerns about the need for improvements in message handling, such as reducing duplication and enhancing message visibility when working with multiple tabs simultaneously. Additionally, suggestions for enhancing the mobile app's connectivity and offline functionality have been noted for further optimization of workflow processes.

Sedna is a software that has improved communication and collaboration among teams, saving users time and increasing productivity. Users have reported that Sedna helps manage daily tasks by having all messages in one place, allowing them to access old communications and manage workflow more efficiently. The software also helps cut down the volume of internal emails and enables people from different locations across the globe to efficiently cooperate on every single message.

The product solves the problem of large quantities of communications within huge teams, providing easy access to old communications, making it easier to manage workflow on a daily basis. Sedna improves productivity and quality of processes by eliminating the problems of emails not answered due to the high quantity of emails received. Users have expressed that Sedna is much more efficient in keeping mail sorted and ensuring nothing is missed - which was previously eating up a lot of their time. Sedna has proved particularly helpful with smooth transfer of workload during holidays and sick leaves. While there have been challenges related to onboarding and software updates, users have reported positive outcomes as the software continues to meet their needs and improve business performance.

SEDNA is an Intelligent Communications System that serves as the primary digital workspace for teams working on complex projects.

Starter-(up to 30 users)

Twilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp.

Programmable Messaging

Programmable Voice

Twilio SendGrid Marketing Campaigns

Programmable Video

Twilio SendGrid Email API

Twilio Flex (Contact Center)

Twilio Conversations

Twilio Authy

Programmable Wireless

WhatsApp Business API

Elastic SIP Trunking

Twilio

PanTerra is a provider of unified cloud-based services for communications, enterprise file sharing and mobility solutions for mid-market enterprises (MME), headquartered in Santa Clara. The Company's Streams service provides - Unified Communications and SmartBox - Communications-Enabled Content Management solutions which are delivered securely from the cloud through a browser-based client as well as mobile apps for smartphones and tablets, are designed to eliminate any on-premises deployed hardware or software.

Business Plus

Professional

Call Center

PanTerra Networks

SEDNA

Communications Platform as a Service (CPaaS)

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What is SEDNA?