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SilkRoad Learning

Score7.7 out of 10

20 Reviews and Ratings

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What is SilkRoad Learning?

SilkRoad Learning is a web-based LMS. The vendor advertises enterprise-level platform for addressing skills gaps and regulatory compliance, as well as ecommerce and mobile support. It can integrate with other SilkRoad offerings and 3rd party content.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features SilkRoad Learning has to offer, as determined by TrustRadius' reviewers.
Based on 20 ratings of SilkRoad Learning's features
View all features

Top Performing Features

  • Learning reporting & analytics

    Provides insights into course completion, engagement with learning content, etc.

    Category average: 8

  • Social learning

    Includes features for collaboration and knowledge sharing among peers.

    Category average: 6.3

  • Course authoring

    Users can develop and assemble online learning content.

    Category average: 8.4

Areas for Improvement

  • Player/Portal

    Students or employees can engage with content and take courses using this interface, which may be called a player or portal.

    Category average: 7.7

  • Learning administration

    Administrators can manage the content and people (students/employees, course authors, instructors, etc.) on the platform.

    Category average: 8.2

  • Assignments

    Users can assign courses/curricula to individuals or groups, with due dates.

    Category average: 7.8

Reviews

What users are saying about SilkRoad Learning.
View all reviews

Fine but boring

Incentivized
Verified User
Administrative Assistant (1001-5000 employees employees)

Pros

  • Helps monitor staff progress in training modules they are completing from home
  • the training references tab seems to be especially useful, people always tell me that they really appreciate that element
  • I find the training calendar does a great deal to help organize all the different kinds of training I use it for

Cons

  • 'my profile' has been a little glitchy for us but we are a very small team and don't use that element much, photos don't load or stay loaded
  • Sometimes the main list with due dates, type of training etc. seems hard for people to completely understand some more customizable sections here would be useful for us
  • On the whole, is not a customizable as other platforms we've used. Is good at tracking but not so much the kind of cataloging we need.

Return on Investment

  • seems to have made sure that all out short term contract staff are more on the same level and can access various lists, documents they need from training in a way that fees up admin time.
  • 100% of people interacted with it in someway, in the end no one had trouble understanding how it worked
  • seemed to help with our duel learning delivery goals but too soon to tell just yet

Alternatives Considered

Adobe Captivate Prime

Other Software Used

Adobe Captivate Prime, Absorb LMS, ComplianceWire

Great learning tool

Incentivized
Verified User
Employee in Finance and Accounting (1001-5000 employees employees)

Pros

  • Learning Management
  • Contents of learning
  • Awareness of CSR

Cons

  • Track of trainings
  • Content of learnings

Return on Investment

  • Well informed employees
  • Better training programs
  • Better compliance

Alternatives Considered

360Learning

Other Software Used

Spiff, Ordway

A GreenLight worth stopping for

Incentivized
Kevin Wright, CPLPView profile
Director of Organizational Learning in Human Resources at McLeod Health (5001-10,000 employees employees)

Pros

  • GreenLight allows us to deliver training to employees based on the role they serve in the organization (nurses, physicians, clerical staff, etc.).
  • GreenLight allows for customized reporting to meet the needs of various stakeholders.
  • GreenLight allows us to deliver content to all employees for self-paced learning.

Cons

  • Need the ability to better manage training requirements and qualifications by allowing to exclude employees by Job, Job Category, Org Unit or Student Group.
  • Custom reporting capabilities need improvement. While the custom reporting feature is functional, the process to create a custom report can be difficult and cumbersome.
  • Importing SCORM and AICC content through the interface is very time consuming if you need to add several courses. Need a bulk import tool instead of having to manually upload each course.

Return on Investment

  • GreenLight allows us to track compliance toward organizational training goals each year.
  • GreenLight provides customized training compliance reports for all stakeholders.

Other Software Used

Microsoft Office 365, Snagit

Green light for Greenlight

Incentivized
Bryan DobsonView profile
Senior Marketing Analyst in Marketing at Verisk Health (1001-5000 employees employees)

Pros

  • Quizes to ensure completions and reading comprehension.
  • Easy to embed videos for more dynamic trainings.
  • Easy to import PowerPoint deck slides.

Cons

  • Not easy to create animations and transitions, making courses pretty boring.
  • The organization of building courses is confusing.
  • The structure of the courses is pretty bland.

Return on Investment

  • It has helped to consolidate everything in one place.
  • It has made the suite of trainings more easier to manage for HR and compliance.

Other Software Used

HubSpot, Wunderlist, Wistia

Give GreenLight the Green Light!

Incentivized
Stephen Tsorvas
Manager, Training & Development in Human Resources at Unimin Corporation (1001-5000 employees employees)

Pros

  • Set up of training events and activities - the site is pretty intuitive, after taking the hosted admin training, I was able to get right to work and set up my training activities and events. If I ever need help, good support is just a phone call away.
  • Set up of eCourses - the GreenLight LMS is fully SCORM compliant, so I can set up and publish advanced eCourses on the site. It is easy to assign and track completion of these courses as well. It also includes a functional course creation tool, that can be used to manually set up scorm compliant eLearning.
  • Qualifications and clusters - a really great feature is the ability to group together eCourses and activities as part of a larger curriculum, assign them to students, and track the progress through to completion.
  • Set up of students - I like the fact that I can upload data from a csv file - this saves a great deal of time when updating the information online.

Cons

  • I would like to see the ability for students to enroll in multiple events. (An event is a training activity that takes place at a certain date, time and location). Currently, students can only enroll in one event (or "instance") of an activity. Sometimes, students need to be able to enroll in multiple sessions of the same course. But, when a training activity is set up with multiple events, the system only allows for one enrollment per training activity. In order to allow multiple enrollments, they have to be setup as individual activities and events. But this then becomes very difficult to set up, and also to track completion from an activity standpoint.
  • The ability to search for and download training documents (job aids, help cards, performance support) in the Media bank. Currently, these are only accessible under "Training References", which are not searchable (yet). But there should be a way to set these up in the catalog, as training documents, which can be linked to, searched for, and downloaded on demand.
  • Make the training documents in the Media Bank (or Training References) searchable for students. Currently they can be grouped, but it's not possible to search through and locate a specific document. An admin is able to loacte them by searching, but not a student.
  • Provide "deep links" to training documents in the Media Bank (or Training References) in GreenLight. So when a user clicks on a link, they are directed to sign in, and brought directly to a page to download the requested document
  • Provide "deep links" to training eCourses, Activities and Events in GreenLight, so when a user clicks on a link, they are directed to sign in, and brought directly to a page to enroll in the requested course.
  • Add html links to training catalog entries, so we can link out to other sites for additional information. (This used to be functional, but was removed due to security issues, resulting in many, many broken links in our catalog entries).
  • Allow managers to assign qualifications and clusters to students. Currently, they can only assign individual courses

Return on Investment

  • We now have all of our employees fully trained on the use of the system. Our training calendar and catalogs are all updated online. We have every confidence that we can move forward using this technology as a new platform to plan for our corporate wide training initiatives.
  • The GreenLight LMS platform will be used to support the delivery and development of training efforts to meet the knowledge, skills and performance needs of the business and employees. This includes technical proficiency, professional development, and overall employee efficiency.
  • Maximize the ROI on technical projects and change initiatives, and accelerate the learning curve and commitment to new technologies and ways of working.