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Siteimprove Reviews and Ratings

Rating: 9.1 out of 10
Score
9.1 out of 10

Community insights

TrustRadius Insights for Siteimprove are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Great Reporting Feature: Multiple reviewers have found Siteimprove's reporting feature to be excellent and easy to use. They appreciate its ability to generate comprehensive reports that provide valuable insights into website performance and potential issues.

Intuitive Interface: Many users have praised Siteimprove for its user-friendly interface, which makes navigation and usage effortless. The intuitive design allows users to quickly access all of the tool's features and find the information they need without any hassle.

Seamless Integration with CMS: Several reviewers have highlighted Siteimprove's smooth integration with various content management systems. This integration enables effortless collaboration and data sharing between different teams, streamlining website management processes.

Reviews

20 Reviews

A Quality Web Governance Tool

Rating: 9 out of 10

Use Cases and Deployment Scope

Siteimprove is utilized as our our overarching web accessibility and web governance tool. We employ it on all public facing websites.

Pros

  • Accessibility and WCAG compliance
  • Policy - custom and pre-canned
  • Identifying SEO opportinities

Cons

  • Because it's an automated system, there are false-positives in terms of WCAG
  • Costs keep increasing
  • Client support no longer top of game

Likelihood to Recommend

Great for identifying misspellings, WCAG compliance issues, setup of custom policies to identify problem areas of content, deep linking of CMS to product. There are times when the automation of siteimprove actually gets in the way, with false positives that require significant manual review for true identification. As a general QA and/or web governance tool, it's pretty useful.

VU
Verified User
Manager in Marketing (10,001+ employees)
Vetted Review
Siteimprove
10 years of experience

Informative Useful and Effective

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Our organization utilizes Siteimprove primarily for quality assurance checks and testing, as well as verifying compatibility with WCAG (Web Content Accessibility Guidelines) and modern SEO standards and enhancements. The application has become our go-to tool for ensuring our website is up to date on the latest best practices and maintaining a seamless user experience across all devices and platforms.

Pros

  • Dashboard enable easy glance at key metrics and stats
  • Detected issues contain reliable and detailed data
  • Reports are cusomizable with key information

Cons

  • Navigation is unclear because of too many options
  • Accessibility checks oftentimes provide false positives that need correction

Likelihood to Recommend

Siteimprove is ideal for medium to large business websites and applications that require detailed reporting, data analytics, and issue tracking to provide a clean and seamless experience for their users. It contains detailed data on errors and areas of improvement, which requires a dedicated team of engineers or developers to implement the necessary changes. The scale of the application can be a drawback at times for smaller or teams with staff that lack the bandwidth to implement updates and improvements.

VU
Verified User
Engineer in Information Technology (501-1000 employees)
Vetted Review
Siteimprove
3 years of experience

A very necessary tool for website accessibility

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use Siteimprove to make sure we are WCAG 2.0 compliant for our websites.

Pros

  • Identifies accessibility issues and potential issues.
  • Allows you to see where the issue lies on the frontend and in code.
  • Allows you to update the issue and recheck instantly.

Cons

  • Sometimes when you make changes it can take a while to take notice and accept updates.

Likelihood to Recommend

Siteimprove is great for any websites that need to be WCAG 2.0 AAA compliant. It is a huge help for us to be able to check at any point to make sure we are compliant and fulfilling our contractual obligations with clients.

AM
Andy Montgomery
Senior Manager - Digital Marketing in Marketing at EssilorLuxottica (501-1000 employees)
Vetted Review
Siteimprove
6 years of experience

Strong analytics and accessibility insights tool.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Siteimprove to understand our website's SEO crawlability and accessibility for users needing ADA experiences. Siteimprove provides stellar visibility into all metrics across these areas, allowing our team to quickly identify and fix issues to help improve all web UX.

Pros

  • Simple UI.
  • Quick fixes to improve stats.
  • Fixes on low hanging fruit.

Cons

  • Better analytics around funnel visualization and the ability to download data into Excel for manipulation.
  • Quicker ability to rescan at scale.

Likelihood to Recommend

Quick ability to scan a website and determine on a page level what changes are needed to achieve better results for QA, accessibility, and SEO.

VU
Verified User
Director in Marketing (10,001+ employees)
Vetted Review
Siteimprove
3 years of experience

Impressed so far

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

We use SiteImprove to assess problems within our categories. These include broken links, misspellings, etc. We check our dashboards weekly to see what changes have been made, and it has a very interactive and colour-coded setup so it's easy to understand what needs doing and where we can give some more TLC.

Pros

  • Dashboards
  • Site metrics
  • Broken links

Cons

  • Sometimes accepting a spelling of a word needs done multiple times.
  • Sometimes it gives you a low score but doesn't make sense why.

Likelihood to Recommend

I think it's mostly great, although as stated in the previous question, sometimes you will approve a 'misspelling' which is actually spelled ok, and it will not move to accept, it will keep appearing as an issue. It's well suited to our weekly dashboard checks to ensure our categories are appearing how they should.

PH
Philippa Haile
Online Merchandiser in Marketing at B&Q (10,001+ employees)
Vetted Review
Siteimprove
1 year of experience
View profile

Siteimprove user review

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use the Quality part of the tool, to monitor/flag any broken links or spelling errors, and also general accessibility on our websites. We have weekly crawls which run automatically, from which user-friendly dashboards are produced and emailed out to the relevant person for action. Action is then taken to fix the broken link or spelling error within a timescale of being completed before the next crawl is run. Once the next crawl runs, it will pick up the correction and will not flag it again.

Pros

  • User-friendly customisable dashboards, easy to make a dashboard from a template, or create your own, and add in whichever 'widgets' are relevant for what you are looking at
  • Flagging words to review, allowing users to check and confirm if the word is 'accepted' or is a misspelling

Cons

  • For the parts of the tool which we use, it does everything well

Likelihood to Recommend

The quality section is user-friendly and dashboards are easily customisable, both in terms of adding the various 'widgets' but also choosing which section of the website will be looked at for which dashboard. It's also easy to setup email notifications and weekly scheduled emails for various people.

VU
Verified User
Employee (10,001+ employees)
Vetted Review
Siteimprove
1 year of experience

Siteimprove delivers a robust, effective package for site quality and maintenance

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We initially started using Siteimprove to help improve our website accessibility. It periodically conducts an automated scan of the website and turns up accessibility errors and potential issues. We also use their Siteimprove Academy online learning tool for accessibility training. After making headway with accessibility we started expanding our use of Siteimprove for quality assurance, performance, and general analytics.

Pros

  • Accessibility Scanning
  • Quality Assurance
  • Website Analytics
  • Customer Service

Cons

  • Pricing could be more aggressive.
  • Recrawl whole site on-demand would be nice.
  • Occasionally some glitches in the new (BETA) accessibility scanner.

Likelihood to Recommend

As a university, being able to scan whole sites for accessibility, spelling, and style errors and train new web users on accessibility are incredibly important. If you have a large website or manage many websites, or have many different users contributing content, Siteimprove helps give you the tools to bring order and consistency. If you don't have a large website you probably don't need it. There are lots of smaller, free accessibility scanners and proofreading options, and Google Analytics is your friend. You really don't need heavy artillery like this for a small site where the content is manageable by a single individual or small team.

MM
Michael McPeek
Director of Digital Marketing in Marketing at Brenau University (501-1000 employees)
Vetted Review
Siteimprove
2 years of experience
View profile

Siteimprove does the Job!

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Siteimprove helps us in providing high performance and quality sites for our Cloud-Based Solutions so we can provide customers with the best experience. The Digital Certainty index helps maximize the impact of our site's digital presence in terms of accessibility, credibility, usability, and trustworthiness. It also helps track site performance against Search Engine Optimization processes.

Pros

  • Quality Assurance for Content Quality and user experience.
  • Define and track site performance policies.
  • Measure site accessibility metrics.

Cons

  • Improved analytics capability.
  • Better integration with third party tools.
  • Simplified user interface.

Likelihood to Recommend

Siteimprove works well for managing the health and performance of your customer-facing sites in terms of performance, digital experience, and accessibility. It also helps to define policies to proactively avoid experience breaks or issues for customers before they occur. It can improve by providing more options to configure policies for large sites with thousands of pages.

VU
Verified User
Manager in Product Management (5001-10,000 employees)
Vetted Review

Having an accessible website is essential for our company.

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We are very satisfied with Siteimprove, it solves complex accessibility challenges to ensure success throughout the organization. It is available in different languages, including German and Danish. It provides many options to facilitate and organize all aspects of digital accessibility initiatives, from tests, and reports, to a complete review of the website to detect any type of spelling error.

Pros

  • Custom accessibility interface.
  • Landing page behavior monitoring.
  • Scan reports.

Cons

  • Expensive.

Likelihood to Recommend

Simple, easy-to-deploy accessibility that automatically scans, remediates and provides proof of compliance once the process is complete. It is ideal for people who want to make their website much more accessible and provide their users with an intuitive adjustable interface.

VU
Verified User
Engineer in Information Technology (1001-5000 employees)
Vetted Review
Siteimprove
2 years of experience

"An all-in-one tool that is notably useful for performing global quality checks."

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Siteimprove, an all-in-one tool, is assisting us in increasing the visibility of our brand online. It has improved our site's web accessibility, SEO, and reduced broken links, clearly outlined in the dashboard. It can detect technical issues and provide on-page solutions. Siteimprove can monitor our website's performance from a variety of angles. It provides us with information on how visitors navigate through our website. It offers practical advice on improving site performance, creating content and increasing conversation rates. So far, the UI is simple.

Pros

  • Site's health and get reports.
  • Tracking user behavior improves landing pages.

Cons

  • Some legacy modules lack intuitiveness, and adding site crawl exclusions or aliases to the site can be a pain.
  • False results are challenging to detect because they are visually stimulated, and also, neither can cost be estimated.

Likelihood to Recommend

Siteimprove outperforms other comprehensive tools I've used. Despite its complexity, the platform's ease of use and high level of customer service is on par with its capabilities. This platform is a fantastic resource because it aids website accessibility and data privacy and provides quality assurance and control. On the other hand, it does have room for improvement. Sometimes, slowness and a few reporting bugs aren't major issues, I think.

SK
Sourov K Chowdhury
Database Software Engineer in Product Management at Best Web Design Ltd. (11-50 employees)
Vetted Review
Siteimprove
1 year of experience
View profile