SMTP2GO Review
Use Cases and Deployment Scope
We are a Call Center and send a lot of messages daily at different times or about 50-75 thousand calls a month. We usually don't have any problems but when we do they have 'live chat' where I can get connected with someone right away & they start checking my account and resolve the issue. The last company we had, I couldn't reach them unless by email & then it could take 24-48 hours to return my email & resolve the issue. This is why we changed to SMTP2GO. I was referred by another Call Center & they have used them for many years & have had very minimal problems. It was also very easy to convert my system from the other carrier to SMTP2GO, total time about 10 minutes. (of course with the help of my IT)
Pros
- resolves issues right away
- always follows up to make sure everything is running smooth
Cons
- nothing right now
Likelihood to Recommend
We are a Call Center and send a lot of messages daily at different times or about 50-75 thousand calls a month. Live chat is available and can get connected with someone right away. It was also very easy to convert my system from the other carrier to SMTP2GO, total time about 10 minutes. (of course with the help of my IT)
