SMTP2GO Review
November 28, 2023
SMTP2GO Review
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with SMTP2GO
We are a Call Center and send a lot of messages daily at different times or about 50-75 thousand calls a month. We usually don't have any problems but when we do they have 'live chat' where I can get connected with someone right away & they start checking my account and resolve the issue. The last company we had, I couldn't reach them unless by email & then it could take 24-48 hours to return my email & resolve the issue. This is why we changed to SMTP2GO. I was referred by another Call Center & they have used them for many years & have had very minimal problems. It was also very easy to convert my system from the other carrier to SMTP2GO, total time about 10 minutes. (of course with the help of my IT)
- resolves issues right away
- always follows up to make sure everything is running smooth
- nothing right now
- reliability
- customer service
- talking to an actual human voice
- positive would be that I can know that my messages will be sent & received
I was referred by another call center & glad we made the switch
Do you think SMTP2GO delivers good value for the price?
Yes
Are you happy with SMTP2GO's feature set?
Yes
Did SMTP2GO live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of SMTP2GO go as expected?
Yes
Would you buy SMTP2GO again?
Yes