Very good at what they do
September 10, 2023
Very good at what they do
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with SMTP2GO
We use SMTP2GO for sending various nightly/high-volume client reports and other communications.
- Generally very fast processing/delivery times
- Robust reporting/search functionality
- Thorough delivery tracking
- Highly responsive support
- Would like to see more than 30 days of activity history.
- “Do not ask for 2FA on this device” option at login doesn’t work consistently.
- Ability to see delivery activity in real-time
- Ability to search messages quickly
- Ability to export activity to CSV/XML for archive purposes
- Good value for the price
SMTP2GO was easier to set up and manage overall, and support seems much more accessible.
Do you think SMTP2GO delivers good value for the price?
Yes
Are you happy with SMTP2GO's feature set?
Yes
Did SMTP2GO live up to sales and marketing promises?
Yes
Did implementation of SMTP2GO go as expected?
Yes
Would you buy SMTP2GO again?
Yes
SMTP2GO Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |