TrustRadius Insights for Snagit are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Affordable Pricing: Many users have praised the affordable pricing of the product, stating that it offers great value for the price. Several reviewers have mentioned that they were pleasantly surprised by how budget-friendly the product is while still delivering good quality.
User-Friendly Interface: Numerous customers have commended the user-friendly interface of the product. They appreciate how intuitive and easy it is to navigate through different features and functionalities. Some users have specifically mentioned that even those with limited technical knowledge can easily understand and use the interface without any difficulties.
Reliable Performance: A significant number of reviewers have highlighted the reliable performance of the product. Users have expressed satisfaction with its stability, noting that it consistently delivers consistent results without frequent glitches or errors. Some customers have also mentioned that they rely on this product for their day-to-day tasks due to its dependable performance.
We use Snagit for documentation tool in the organization. It allows all my organization users to quickly capture screenshots and record videos for training materials, process documentation, user guides and guidelines.
Pros
Few capture options (Region, window, and scrolling ) make it easy to perform screen capture
Users to record videos for quick troubleshooting guides and documentations
Able to extract text from images or screenshots.
Cons
Huge file size when capturing video
Hard to use scrolling screen capture
Long learning curve for user new to Snagit
Likelihood to Recommend
Region, window, and scrolling capture modes is easy to perform screencapture from any source.
VU
Verified User
Manager in Information Technology (1001-5000 employees)
I use Snagit continually, every day. I use it to capture screenshots and insert them into other documents. Often, the screenshot is too large, so it has to be reduced or trimmed, which is quick and easy to do with Snagit. Also, if there's wasted space in the screenshot, either horizontally or vertically, Snagit can easily remove it and seamlessly join the portion above to the portion below. Also, text can be added, shapes, highlights, outlines and many other options can be added before moving the finished product to the desired document.
Pros
Captures screenshots, full page, portions of page or larger than the current page, by scrolling.
Allows manipulation of the screenshot captured by trimming or cutting out areas that are not needed.
Allows editing of the image with text, shapes, highlights, borders, etc.
Cons
They could make more hotkeys available. We have a hot key for capture, in the manner it's currently set. Adding another hot key for scrolling capture would be great.
Snagit saves what it captures in .snagx format. It would be nice if we could set the format of the captured image, like .jpg or .docx etc.
If the above comes about, it would be nice to have a hot key to set the capture format before we press the hot key for the actual capture.
Likelihood to Recommend
I have recommended Snagit several times. Discussion of screenshot programs is not something that often arises often, in my work environment. When such a situation does arise, I make it clear that Snagit is my go-to solution for anything related to screenshot capture. It opens the captured image directly into an editor window for quick and easy manipulation.
As a technical writer, my tasks usually involve recording short tutorial videos, taking screenshots of user software, and creating simple graphics. Snagit is the go-to tool I use for any media-related work when creating documentation.
I am able to create short 30-second gifs to explain brief scenarios.
I also record long, over 15-minute tutorial videos with audio.
Screenshots are a big part of user documentation, and with Snagit I am able to take shots of various sizes and customize them with arrows, shapes, text, etc to create meaningful images for the user.
Snagit also gives me flexibility when customizing media; I can trim videos, and even modify the custom tools for creating meaningful images. Navigation and control are pretty straightforward, and I enjoy the fact that I can have access to recent screenshots I have taken even if I am yet to save them.
Pros
The Snagit editor is a robust but very easy-to-use application.
The Snagit capture widget has a very simple interface to record or take shots of screens.
The Snagit library is a gold mine as it gives access to all files ever captured on Snagit, whether I saved them or not.
The Create feature in the Snagit Editor is such a creative way to show a process from videos and images using predefined templates.
Cons
I would like to be able to scroll while capturing a screen so that I can capture a long screen.
GIF quality could also be improved.
I love Snagit the way it is!
Likelihood to Recommend
Snagit suits all instances that require a screen capture tool and the ability to customize the media that has been captured.
If you are considering capturing videos and images on your computer, Snagit is the way to go.
The flexibility and control it gives the user are really good.
Snagit is great for creating tutorial videos, you can record yourself talking or have Snagit record your system sounds.
It is also great for taking snippets from different views: fullscreen, panoramic, grab text, etc.
We use Snagit as a screen grab and editing software. There are many circumstances where we'll grab screen images and use them for training. Our engineering staff will often use the software to grab and markup technical drawings.
Pros
Take screenshots and/or videos at timed intervals
Easy to use editing tool
Stores recently snipped screen shots
Cons
They do not sell subscription-based services; however, in my experience, they force you into new products on an annual basis.
You will come into work on any given day, and the software will no longer work. In my experience, tech Support will tell you to purchase the new software.
There are free tools within Windows that offer the same functionality.
Likelihood to Recommend
Be prepared to pay for an upgrade to their new platform about once a year. In my experience, they will sell themselves as non-subscription based, yet you will come in one day, and their software will randomly not work. In my experience, you'll be told to pay more for a newer version when you reach out to tech support. Use Windows free snipping tool; it works the same. If you're going to sell a subscription-based service, be honest about it on the front end.
Snagit is a great photo capture tool. It allows users to quickly grab clips during presentations, videos, documents, and other resources to quickly modify into supporting clip art for documentation. This is my default snipping tool/screen capture utility for its quick capabilities for screen capturing full screen, scrolling areas, or click n drag images. I highly recommend this utility for support staff and business analysts that are writing business requirements.
Pros
Quick Photo Editing including cropping, resizing, snipping, framing, & commenting.
Quick Screen Captures by Key or Quick Menu on the screen edge. Whether you need a full screen, a selection, or a scrolling window capture, SnagIt covers it.
Very helpful for prototyping new app designs with its editing tools & transparency features.
Helps me capture screen shots and comment on changes for design team.
Cons
No side list view of all layers you paste into an image.
Text alignment is sometimes quirky with 4k displays. I have not run into this issue on other screens.
Standard highlighting colors work great. Custom colors many times distort the text you're trying to read.
No major enhancements year over year, more making sure the application continues to work 100% with its current capabilities for each new OS.
Likelihood to Recommend
Snagit is a great cost-effective tool for image capture and editing. It is surprisingly effective for image development, building graphics and icons for apps, and graphic documentation support examples. This is not as robust as a Photoshop package, but for most beginner and novice graphic editors, this product is a must.
<ul><li>Supporting clients on using the software to update and maintain their WordPress websites. </li><li> Documenting processes. </li><li>Providing step-by-step instructions. </li><li> Educating clients. </li><li>Creating tutorials. </li><li> Explaining concepts visually.</li></ul>
Pros
Capturing any part of your computer screen
Editing your captured content, annotating, highlighting
Saving your edited captures in a variety of formats
Integrating with email, image editors, Microsoft Office documents
Cons
Could do better with capturing text content that can be edited.
Likelihood to Recommend
Use it to capture any portion of your computer screen, highlight the key parts you want someone to focus on, save your creation, and paste it into a document or email. If you want to use videos to communicate, educate, or sell, use the same company's other product, Camtasia.
Our Product Management Team extensively used Snagit (picture and video) to help prepare communications for our various downstream teams such as Marketing, Sales, Product and Customer Support. We would use Snagit to capture demo pictures and videos for use in presentations, articles, brochures, video demos and customer support FAQs and training.
Pros
Screen Capture
Picture Editing
Video Capture
Quick Clipboard Access
Cons
More video editing functionality
Better resolution images (higher resolution)
Ability to upgrade feature set to other CamTasia products
Better integration between SnagIt and other Camtasia products
Likelihood to Recommend
Snagit has far more functionality than just using the standard Control Alt Print Screen functionality that is provided by Microsoft Windows. With Snagit, it is simple to quickly capture screen images for use in multiple applications, such as Photoshop, Creator, Paint and office productivity software like Microsoft Word, Microsoft PowerPoint and the Google Suite of productivity applications. The solution works seamlessly with cloud-based software as well.
VU
Verified User
Program Manager in Product Management (51-200 employees)
One of the best tools for screenshots markup. It is being used extensively in our organization. It has many prebuilt tools and shapes to make it using so easy. It lets users define shortcut keys for several processes for better usability and saves a lot of time. It also supports screen recording up to 30 frames per second which makes a better quality video without any lags or stutters.
Pros
Prebuilt shapes and tools for markup
One click upload to google drive and dropbox
Screen recording up to 30 fps
User defined shortcuts and profiles
Text and fonts editing
Cons
No support for linux machines
Crashes occasionally while capturing screenshot
No grammar or spell check in text editor
Likelihood to Recommend
Snagit has the best and feature-rich UI. No other app has these many shapes or markup tools. It offers plenty of editing tools. It works flawlessly on windows machines. However, it consumes a lot of RAM and storage while running in the background. It needs a different license to update which is a huge drawback.
Snagit is used to make content and it plays a crucial role in creating interactive content by highlighting steps in screenshots for the website. It's used across the content creation team. It helps to highlight content in a very interactive way by using Text and Annotation. Snagit [is] also used to record the team session and effective in recording KT.
Pros
Recording the screen for documentation
Adding text and Annotating the screenshot
Editing the past screenshot
Accessing the screenshot library
Cons
Recording with webcam and screen aspect ration need to be improved
Adding more Tutorials to the help section to make learning curve faster
Likelihood to Recommend
Especially with content creation, Sangit worked more than expected. There were scenarios [where] users had to go back and correct the procedure in the screenshot, and normally users have to repeat the process and take the screenshot again, but Snagit provides the flexibility to go to the library and change the screenshot.
