Snagit Reviews and Ratings

Rating: 9.5 out of 10

Score

9.5 out of 10

Community insights

TrustRadius Insights for Snagit are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Affordable Pricing: Many users have praised the affordable pricing of the product, stating that it offers great value for the price. Several reviewers have mentioned that they were pleasantly surprised by how budget-friendly the product is while still delivering good quality.

User-Friendly Interface: Numerous customers have commended the user-friendly interface of the product. They appreciate how intuitive and easy it is to navigate through different features and functionalities. Some users have specifically mentioned that even those with limited technical knowledge can easily understand and use the interface without any difficulties.

Reliable Performance: A significant number of reviewers have highlighted the reliable performance of the product. Users have expressed satisfaction with its stability, noting that it consistently delivers consistent results without frequent glitches or errors. Some customers have also mentioned that they rely on this product for their day-to-day tasks due to its dependable performance.

Reviews

97 Reviews

Capture Your Ideas!

Rating: 9 out of 10

April 14, 2023

Use Cases and Deployment Scope

As a technical writer, my tasks usually involve recording short tutorial videos, taking screenshots of user software, and creating simple graphics. Snagit is the go-to tool I use for any media-related work when creating documentation.

I am able to create short 30-second gifs to explain brief scenarios.

I also record long, over 15-minute tutorial videos with audio.

Screenshots are a big part of user documentation, and with Snagit I am able to take shots of various sizes and customize them with arrows, shapes, text, etc to create meaningful images for the user.

Snagit also gives me flexibility when customizing media; I can trim videos, and even modify the custom tools for creating meaningful images. Navigation and control are pretty straightforward, and I enjoy the fact that I can have access to recent screenshots I have taken even if I am yet to save them.

Pros

The Snagit editor is a robust but very easy-to-use application.
The Snagit capture widget has a very simple interface to record or take shots of screens.
The Snagit library is a gold mine as it gives access to all files ever captured on Snagit, whether I saved them or not.
The Create feature in the Snagit Editor is such a creative way to show a process from videos and images using predefined templates.

Cons

I would like to be able to scroll while capturing a screen so that I can capture a long screen.
GIF quality could also be improved.
I love Snagit the way it is!

Likelihood to Recommend

Snagit suits all instances that require a screen capture tool and the ability to customize the media that has been captured.

If you are considering capturing videos and images on your computer, Snagit is the way to go.

The flexibility and control it gives the user are really good.

Snagit is great for creating tutorial videos, you can record yourself talking or have Snagit record your system sounds.

It is also great for taking snippets from different views: fullscreen, panoramic, grab text, etc.

Verified User

Professional in Engineering (11-50 employees)

Vetted Review

2 years of experience

In my opinion, Dishonest Sales Strategy and Minimal ROI

Rating: 1 out of 10

December 8, 2022

Use Cases and Deployment Scope

We use Snagit as a screen grab and editing software. There are many circumstances where we'll grab screen images and use them for training. Our engineering staff will often use the software to grab and markup technical drawings.

Pros

Take screenshots and/or videos at timed intervals
Easy to use editing tool
Stores recently snipped screen shots

Cons

They do not sell subscription-based services; however, in my experience, they force you into new products on an annual basis.
You will come into work on any given day, and the software will no longer work. In my experience, tech Support will tell you to purchase the new software.
There are free tools within Windows that offer the same functionality.

Likelihood to Recommend

Be prepared to pay for an upgrade to their new platform about once a year. In my experience, they will sell themselves as non-subscription based, yet you will come in one day, and their software will randomly not work. In my experience, you'll be told to pay more for a newer version when you reach out to tech support. Use Windows free snipping tool; it works the same. If you're going to sell a subscription-based service, be honest about it on the front end.

Verified User

Professional in Sales (51-200 employees)

Vetted Review

6 years of experience

Forget Snipping Tool, Snagit is your go to image capture/editor!

Rating: 10 out of 10

Incentivized

June 20, 2022

Use Cases and Deployment Scope

Snagit is a great photo capture tool. It allows users to quickly grab clips during presentations, videos, documents, and other resources to quickly modify into supporting clip art for documentation. This is my default snipping tool/screen capture utility for its quick capabilities for screen capturing full screen, scrolling areas, or click n drag images. I highly recommend this utility for support staff and business analysts that are writing business requirements.

Pros

Quick Photo Editing including cropping, resizing, snipping, framing, & commenting.
Quick Screen Captures by Key or Quick Menu on the screen edge. Whether you need a full screen, a selection, or a scrolling window capture, SnagIt covers it.
Very helpful for prototyping new app designs with its editing tools & transparency features.
Helps me capture screen shots and comment on changes for design team.

Cons

No side list view of all layers you paste into an image.
Text alignment is sometimes quirky with 4k displays. I have not run into this issue on other screens.
Standard highlighting colors work great. Custom colors many times distort the text you're trying to read.
No major enhancements year over year, more making sure the application continues to work 100% with its current capabilities for each new OS.

Likelihood to Recommend

Snagit is a great cost-effective tool for image capture and editing. It is surprisingly effective for image development, building graphics and icons for apps, and graphic documentation support examples. This is not as robust as a Photoshop package, but for most beginner and novice graphic editors, this product is a must.

Rich Beliveau

Salesforce Configurator / Admin in Information Technology at Valpak (201-500 employees)

Vetted Review

4 years of experience

View profile

Use SnagIt--capture, communicate, document, train, sell

Rating: 10 out of 10

October 11, 2021

Use Cases and Deployment Scope

<ul><li>Supporting clients on using the software to update and maintain their WordPress websites. </li><li> Documenting processes. </li><li>Providing step-by-step instructions. </li><li> Educating clients. </li><li>Creating tutorials. </li><li> Explaining concepts visually.</li></ul>

Pros

Capturing any part of your computer screen
Editing your captured content, annotating, highlighting
Saving your edited captures in a variety of formats
Integrating with email, image editors, Microsoft Office documents

Cons

Could do better with capturing text content that can be edited.

Likelihood to Recommend

Use it to capture any portion of your computer screen, highlight the key parts you want someone to focus on, save your creation, and paste it into a document or email. If you want to use videos to communicate, educate, or sell, use the same company's other product, Camtasia.

Steve Glick

Web Designer in Social Media at Added Value Web Services (1-10 employees)

Vetted Review

10 years of experience

Snagit - the best image capture tool available

Rating: 10 out of 10

Incentivized

September 10, 2021

Use Cases and Deployment Scope

Our Product Management Team extensively used Snagit (picture and video) to help prepare communications for our various downstream teams such as Marketing, Sales, Product and Customer Support. We would use Snagit to capture demo pictures and videos for use in presentations, articles, brochures, video demos and customer support FAQs and training.

Pros

Screen Capture
Picture Editing
Video Capture
Quick Clipboard Access

Cons

More video editing functionality
Better resolution images (higher resolution)
Ability to upgrade feature set to other CamTasia products
Better integration between SnagIt and other Camtasia products

Likelihood to Recommend

Snagit has far more functionality than just using the standard Control Alt Print Screen functionality that is provided by Microsoft Windows. With Snagit, it is simple to quickly capture screen images for use in multiple applications, such as Photoshop, Creator, Paint and office productivity software like Microsoft Word, Microsoft PowerPoint and the Google Suite of productivity applications. The solution works seamlessly with cloud-based software as well.

Verified User

Program Manager in Product Management (51-200 employees)

Vetted Review

5 years of experience

Best markup tool available in the market

Rating: 8 out of 10

Incentivized

August 9, 2021

Use Cases and Deployment Scope

One of the best tools for screenshots markup. It is being used extensively in our organization. It has many prebuilt tools and shapes to make it using so easy. It lets users define shortcut keys for several processes for better usability and saves a lot of time. It also supports screen recording up to 30 frames per second which makes a better quality video without any lags or stutters.

Pros

Prebuilt shapes and tools for markup
One click upload to google drive and dropbox
Screen recording up to 30 fps
User defined shortcuts and profiles
Text and fonts editing

Cons

No support for linux machines
Crashes occasionally while capturing screenshot
No grammar or spell check in text editor

Likelihood to Recommend

Snagit has the best and feature-rich UI. No other app has these many shapes or markup tools. It offers plenty of editing tools. It works flawlessly on windows machines. However, it consumes a lot of RAM and storage while running in the background. It needs a different license to update which is a huge drawback.

Shanaya Desai

Process Executive in Information Technology at Patra Corporation (1001-5000 employees)

Vetted Review

3 years of experience

View profile

Best Software for Content Creation and Screen capture

Rating: 10 out of 10

July 20, 2021

Use Cases and Deployment Scope

Snagit is used to make content and it plays a crucial role in creating interactive content by highlighting steps in screenshots for the website. It's used across the content creation team. It helps to highlight content in a very interactive way by using Text and Annotation. Snagit [is] also used to record the team session and effective in recording KT.

Pros

Recording the screen for documentation
Adding text and Annotating the screenshot
Editing the past screenshot
Accessing the screenshot library

Cons

Recording with webcam and screen aspect ration need to be improved
Adding more Tutorials to the help section to make learning curve faster

Likelihood to Recommend

Especially with content creation, Sangit worked more than expected. There were scenarios [where] users had to go back and correct the procedure in the screenshot, and normally users have to repeat the process and take the screenshot again, but Snagit provides the flexibility to go to the library and change the screenshot.

Sanjay KV

Head Of Content in Information Technology at Recode Hive (51-200 employees)

Vetted Review

1 year of experience

View profile

Awesome Product

Rating: 10 out of 10

Incentivized

June 28, 2021

Use Cases and Deployment Scope

Snag is a great tool. I use it extensively for capturing screens and videos. For quick training documents, there is nothing better. For down and dirty video training, you can use snag it to successfully create these in a matter of minutes.

Pros

Ease of use.
Editing tools.
Options on how to capture.
Simple editing and effects.

Cons

The scrolling feature can be unreliable depending on a pages construction.
Being able to test video settings to make sure they are correct while using the program would be nice.
The library is Spartan. Very usable but room for improvement.

Likelihood to Recommend

I use Snag more than Outlook on any given day. I can’t imagine doing my job which is marketing and business development and sales without having to snag it as a tool. It’s great for conveying ideas quickly. I especially like to turn out fast videos taking somebody step-by-step whether it’s looking at a webpage or instructions or details and being able to narrate over it and show them the video and literally create it in just a few minutes and send it out.

Verified User

Vice-President in Marketing (51-200 employees)

Vetted Review

7 years of experience

Snagit--excellent value for quick and meaningful documentation

Rating: 9 out of 10

Incentivized

June 17, 2021

Use Cases and Deployment Scope

Snagit is used to explain technical things and provide easy-to-use validation of information on screen. The ability to customize the screen shots (highlights, arrows, text, ovals, etc.) to focus on the important aspect makes it a great value. It reduces the cycle time for getting information across.

Pros

Screen shot editing
Cropping of graphics
Ability to annotate graphics with layers
Customizable borders to provide visual context (this is part of a screen, a whole screen, etc.)

Cons

It would be helpful to have an easier way to cancel an inadvertent screen shot
Default saving location should be able to be set
Auto-update doesn't always work

Likelihood to Recommend

Snagit is excellent when we need to show something on a screen. It allows for quickly focusing on the important aspect of the screen with the ability to also blur sensitive or irrelevant information. I often will draw ovals or squares with drop shadows around parts of the screen that I need someone to focus on.

It's not great if you just want a graphics editor or plain screen shot grabber. There are free programs that do that, but not with the fast, easy editing of Snagit.

Daniel Lieber

President in Corporate at Innovative Ideas Unlimited, Inc. (1-10 employees)

Vetted Review

10 years of experience

View profile

Forget the snipping tool! This is the best all-in-one tool for screen capture

Rating: 10 out of 10

Incentivized

May 28, 2021

Use Cases and Deployment Scope

We currently use Snagit for customer support/ticketing and documentation. It is used by our entire company to take screenshots of our application and annotate it to help support our customers. We also use it to create videos and documentation for our software applications for a knowledge base that our customers can use for quick help.

Pros

Scrolling screenshot for super long pages/screens
Can take videos with audio
Lots of features to blur out text, annotate, comment, etc.
Can take text from a screenshot, which makes it super easy if you need to pull text from a PDF

Cons

New version every year requires purchase
There should be an enterprise version--must purchase a license for each user
No tracking for bulk purchases; if you lose the key, you have to buy it again

Likelihood to Recommend

Snagit is best for any company where customer support is required and needed for creating documentation and videos. I am not sure if there is a less appropriate scenario because I see this being used by freelancers, software companies, and even any of the the big companies. The standard snipping tool for Windows does not provide any features needed.

Pritesh Patel

Product Manager, Partnerships & Data Services in Engineering at ProfitSword, LLC (51-200 employees)

Vetted Review

6 years of experience

View profile

Loading Reviews List....

Home
,
Screen and Video Capture
,
Snagit
,
Reviews and Ratings

Capture Your Ideas!

Rating: 9 out of 10

April 14, 2023

Use Cases and Deployment Scope

I am able to create short 30-second gifs to explain brief scenarios.

I also record long, over 15-minute tutorial videos with audio.

Screenshots are a big part of user documentation, and with Snagit I am able to take shots of various sizes and customize them with arrows, shapes, text, etc to create meaningful images for the user.

Pros

The Snagit editor is a robust but very easy-to-use application.
The Snagit capture widget has a very simple interface to record or take shots of screens.
The Snagit library is a gold mine as it gives access to all files ever captured on Snagit, whether I saved them or not.
The Create feature in the Snagit Editor is such a creative way to show a process from videos and images using predefined templates.

Cons

I would like to be able to scroll while capturing a screen so that I can capture a long screen.
GIF quality could also be improved.
I love Snagit the way it is!

Likelihood to Recommend

Snagit suits all instances that require a screen capture tool and the ability to customize the media that has been captured.

If you are considering capturing videos and images on your computer, Snagit is the way to go.

The flexibility and control it gives the user are really good.

Snagit is great for creating tutorial videos, you can record yourself talking or have Snagit record your system sounds.

It is also great for taking snippets from different views: fullscreen, panoramic, grab text, etc.

Verified User

Professional in Engineering (11-50 employees)

Vetted Review

2 years of experience