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Superhuman Reviews & Insights

Score9 out of 10

25 Reviews and Ratings

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Community insights

TrustRadius Insights for Superhuman are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Efficient and Fast: Users find Superhuman to be incredibly fast and efficient, allowing them to quickly navigate through their emails and respond to clients in a timely manner. Some users feel that the speed and responsiveness of the app is impressive, enabling them to perform every action with the keyboard and streamlining email management.

Top-Notch UI/UX Design: The UI/UX of Superhuman is praised for its top-notch design and functionality. Users appreciate how their inbox is divided into separate sections, making it easy for them to find and go through emails. Additionally, they value the ability to customize the command center and enjoy the overall clean layout of the app.

Productivity Features: Users value Superhuman's productivity features such as scheduling reminders, snoozing emails, using snippets for quick replies, split boxes for organization, and an in-app calendar for blocking time. They find these features contribute significantly to increased productivity and efficiency in managing their emails effectively.

Reviews

5 Reviews

Best in the market

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

As a generalist looking after a ton of things, I have to manage multiple inboxes and my personal inboxes as well. But with Superhuman, I get a single interface to access them all and also get them filtered. The filtering is much better than in other tool out there and on top of that Superhuman's AI is very accurate.

Pros

  • AI filtering
  • Inbox switching
  • Spam & promotional email filtering

Cons

  • Pricing is too steep

Likelihood to Recommend

1. Inbox management
2. Saving time
3. For CXOs, it can save a lot of time.
4. Superhuman AI is very good, optimized for the use case.
5. UI/UX is to notch, the team has really put in some effort here.
6. Although there's a learning curve but the onboarding makes it very simple.
VU
Verified User
Administrative Assistant in Marketing (11-50 employees)
Vetted Review
Superhuman
2 years of experience

Very fast and easy to use

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Superhuman makes it easy to read and respond to emails. The interface is clean and features like snippets, keyboard shortcuts, AI summaries and writing allow people who read and send a lot of emails to process their inbox easily.

Pros

  • Faster than Gmail - if speed is a priority Superhuman loads and processes very quickly
  • Clean interface - Superhuman is well designed, making it easy to focus on only what you're writing
  • Snippets save time - by prewriting snippets and adding them via shortcuts, writing emails is quick

Cons

  • The AI is still in development, so the AI emails it writes can be hit or miss

Likelihood to Recommend

It's especially good for sales people because it allows you to see if someone has looked at your email, when, and how many times.
AR
Aviva Rosman
Head of Revenue in Corporate at Grow Progress (51-200 employees)
Vetted Review
Superhuman
4 years of experience
Verified on LinkedIn

Superhuman email client helps me with better inbox managment and seeing inbox ZERO regularly!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

This email client was recommended to me by my CEO, who said it saves him a few hours a week at least. It has helped me manage my inbox, be more responsive, and schedule follow-ups exceptionally well. I have even chosen to stick with iOS to have the mobile app with me. The game-changing function of this email client is that it's keyboard-centric, with logical shortcuts for all tasks, always driving a zero-inbox goal and clever "snippets" (canned responses) plus other shortcuts like replying to all in an email thread, then choosing to attach the previous email's attachments! I use that all the time! Last thing that is likely my favourite already mentioned reminders and scheduling sending of emails. You sent the time you want something to come back to your inbox based on someone NOT responding or regardless. With the scheduling, if someone replies before the scheduled email is sent, it will suspend my scheduled email and keep it as a draft.

Pros

  • Remind you about emails if no one responds at a certain time.
  • Keyboard centric, saving you time on actions and navigating without your mouse.
  • Scheduling emails to be sent at a preferred time.

Cons

  • When I started adopting it, it was VERY Apple-focused. I could not get access to Android and Windows. They are not releasing an Android version, and there is web access for Windows, which I use with an iPhone.
  • Built-in calendar, while nice, could be a little more functional.

Likelihood to Recommend

Help with filtering email to primary/important, to tasks, and calendar events, and be way better at managing your inbox, especially around following-up on unresponsive emails.

Huge for salespeople or people who receive a massive number of emails daily.
LB
Lee Berkman
Enterprise Account Executive in Sales at CloudShare (51-200 employees)
Vetted Review
Superhuman
1 year of experience
View profile

A great experience that makes you save time on your email management.

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

I use it to check my daily emails, assign tasks and keep the follow-up of projects and to add reminders. The shortcuts that you can use are very helpful. I love Screens you get when you have an inbox zero.

Pros

  • Email organization
  • Level-up shortcuts
  • Nice UX and interface
  • Advanced functions you can't get on Gmail

Cons

  • Third apps integration (Slack, Google Meet)
  • Tasks apps integration (Notes, Notion)

Likelihood to Recommend

When you have a lot of emails and you need a helpful tool to classify them and focus on important tasks or follow-ups from your emails.
GM
Gerardo Mendoza
General BI Lead in Marketing at KTBO (201-500 employees)
Vetted Review
Superhuman
1 year of experience
View profile

Superhuman is a super program. It's worth it, and that's the truth.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

I run a small business and therefore wear many hats. I receive a large number of emails every day, many of which are relevant and important to my business and personal life. Managing these emails with traditional tools is cumbersome and slow. Superhuman takes the pain out of dealing with my emails, automating so many critically important functions, I don't know how I'd survive without it going forward. I highly recommend Superhuman, without any reservation. The small time investment required to get up to speed (approx 1 week of active use in my case) has saved me thousands of hours that I have been able to use more productively, and my response times and follow up have improved dramatically. Thumbs up all the way!

Pros

  • Key commands for powerful tools/macros
  • Simplified yet powerful organization
  • Automation

Cons

  • Customize notification sounds
  • Customize split inbox display (e.g. total vs. unread messages)
  • More robust reminder tools and integration with Apple

Likelihood to Recommend

Managing emails with traditional tools is cumbersome and slow. Superhuman takes the pain out of dealing with emails, automating so many critically important functions. The following are accomplished with just a single key command each:
- unsubscribe from unwanted emails, and also archive or delete all others from the same sender
- set up a calendar entry from an email
- create and use auto-text ("snippets") to make replies faster
- set reminders for follow up, so if someone doesn't get back to you, you'll remember to contact them
VU
Verified User
C-Level Executive in Corporate (1-10 employees)
Vetted Review
Superhuman
1 year of experience