Symantec Encryption Reviews and Ratings

Rating: 9.9 out of 10

Score

9.9 out of 10

Community insights

TrustRadius Insights for Symantec Encryption are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Symantec Endpoint Encryption has proven to be an essential tool for organizations aiming to protect their sensitive data from theft in the event of lost or stolen laptops. Users have found this product to be user-friendly and seamless, as it does not disrupt day-to-day work. By deploying Endpoint Encryption on all company laptops, organizations can ensure necessary data protection without hindering productivity. Additionally, healthcare industry customers have utilized Symantec Endpoint Protection to encrypt emails containing patient information, ensuring compliance with data privacy regulations. The product has resolved challenges with integration, resulting in an effective solution for safeguarding hardware and software from online and local threats such as spyware, viruses, and malware. Furthermore, Symantec Drive Encryption provides a simple yet powerful way to secure roaming devices without the need for Microsoft Windows Enterprise or separate sign-in credentials, streamlining the authentication process for users. Symantec Endpoint Encryption's ability to manage self-encrypting drives, BitLocker encrypted devices, and Mac machines through FileVault has been particularly beneficial in meeting encrypted needs across various devices. This capability also enables the helpdesk to assist users with passphrase issues when necessary. Overall, Symantec Endpoint Encryption proves to be a valuable security tool that helps organizations protect customer data and maintain compliance with different customer requirements.

Reviews

7 Reviews

Excellent business level protection from any kind of threats

Rating: 9 out of 10

July 3, 2019

Use Cases and Deployment Scope

Symantec Endpoint Protection is being used by the global Ford Motor Company organization. All the computers owned by the company have this software installed as default. It protects our hardware/software from online and local threats (spyware, virus, malware etc.).

Pros

Different scan options available based on the needs (Active scan: 1-2 minutes / Full scan: 30-120 minutes).
Easy capture and removal of malware, spam, virus etc.
Live Update on protection database - makes you feel safe all the time.
Easy access to logs (Threat protection, Virus & Spyware, Network Mitigation...).
Simple interface and easy management of all the tools/features.
The administrative console gives rights to admins.

Cons

Can cause computers with old tech to slow down during start up
Less detailed report capability

Likelihood to Recommend

I think Symantec Endpoint Protection provides very good protection from all kind of threats. Due to the lean interface, it is sure easy to use. However, set up and start up is time-consuming. It can cause old computers to slow down during start up. Overall, it does perform at the top level as a business-level endpoint protection solution. I feel very safe while working at the office as I've never encountered any issues with this software before. Any kind of spyware or malware is defeated instantly by the help of this up-to-date database.

Verified User

Supervisor in Engineering (10,001+ employees)

Vetted Review

5 years of experience

Very good product and still getting better

Rating: 8 out of 10

Incentivized

December 13, 2018

Use Cases and Deployment Scope

Endpoint Encryption works well. We have deployed it on all company laptops and it has provided needed protection for our data. It is fairly straightforward to install and use. Good product to have for security.

Pros

The user experience and the robust combination of PGP and SEE to make SEE 12 has been outstanding.
E-mail, file and whole disk encryption are excellent features that give great protection for my environment.

Cons

Needs to be more granular when it comes to managing external storage devices such as USB drives.

Likelihood to Recommend

Legal and compliance departments are required to have all the desktops' hard drives encrypted and to provide the complete inventory to demonstrate that the encryption covers all the computers in the firm. I would recommend other customers to consider SEE as encryption solution.

valentine leamy

IT Technician in Information Technology at Innovative Corporate Solutions (201-500 employees)

Vetted Review

4 years of experience

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Review of Symantec Endpoint Encryption

Rating: 8 out of 10

Incentivized

October 19, 2016

Use Cases and Deployment Scope

There have been some challenges with Symantec Endpoint Encryption over the years through the integration of the two products (GuardianEdge and PGP) however, these problems have been resolved and a great product has come out. Symantec Endpoint Encryption has been used to help manage our self-encrypting drives, BitLocker encrypted devices and even our Mac machines through FileVault.

The product is great for managing our encrypted needs on all of our devices and also enables our helpdesk to deal with users who forget their passphrase or need help resolving the issue.

Pros

Helps with all of our devices, Windows and Mac
Manages FileVault, BitLocker, self-encrypting Drives, and PGP encryption

Cons

Better console for management
Keeping up with new releases of Windows and Mac

Likelihood to Recommend

Symantec Endpoint Encryption is a great product for organizations that have different devices and/or operating systems (OS).

Verified User

Engineer in Information Technology (51-200 employees)

Vetted Review

2 years of experience

Worth a Try!

Rating: 8 out of 10

Incentivized

July 27, 2016

Use Cases and Deployment Scope

Symantec Endpoint protection is being used by our Healthcare industry customers to encrypt emails that may contain patient information.

Pros

Ease of use for end users. The outlook add in helps with encryption.
The auto encrypt rules are very intuitive and work every time.
Encryption strength.

Cons

The interface could be more easily navigated.
Symantec processes tend to run a little slower.
Symantec Encryption is a tad pricey.

Likelihood to Recommend

We used this for our customers from car dealerships that dealt with credit histories, etc, through healthcare providers. It worked well to auto encrypt specific criteria. I would recommend to any company the use of Symantec Endpoint. From the ease of use for end users to the auto encrypt policies, this software is worth a try.

Verified User

Engineer in Information Technology (1-10 employees)

Vetted Review

6 years of experience

Symantec Endpoint Encryption Review

Rating: 2 out of 10

Incentivized

March 12, 2016

Use Cases and Deployment Scope

We use Symantec Endpoint Encryption in our remote laptops to protect against any data theft in the event a laptop is lost or stolen. Since many remote users tend to keep a majority of their files stored locally, this is more important than someone located in the office where a majority of files are located on a network drive.

Pros

We can manage and view the status of each client from a centralized server.
It sync passwords with the local Windows account so there are no additional passwords the user needs to remember.
Our help desk is able to use the One-time password feature if the passwords get out of sync and the user is locked out.

Cons

The process to set up a user account is a real pain. Symantec requires the user answer a bunch of security questions if they need to reset their password, but no one ever remembers the answers to the questions that they selected.
Since we use this for remote users who don't always connect to our VPN, when they change their network password it isn't always reflected in Windows and the Symantec Endpoint Encryption (SEE) passwords frequently get out of sync. When the user eventually does connect to the VPN, they do sync and really throw the user for a loop in which passwords to use.
We found a huge problem with SSDs where an encrypted drive operated twice as slow as a mechanical drive. I believe this was addressed in a later release.

Likelihood to Recommend

We find it very difficult to manage. Users are always needing their passwords reset as they rarely stay in sync with Windows. And from a security standpoint, if the user account is compromised, then the encryption is useless because it's the same password. The time to encrypt or decrypt a drive seems much longer than I would expect and many users experienced a huge decrease in performance with an encrypted drive.

Curt Sminkey

Network Support Engineer in Information Technology at Clarks (1001-5000 employees)

Vetted Review

2 years of experience

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Symantec Endpoint helps the end user with friendly SSO Capabilities

Rating: 8 out of 10

Incentivized

January 9, 2016

Use Cases and Deployment Scope

At my small hospital we use Symantec Endpoint Encryption to protect our roaming devices. We needed a solution that didn't require Microsoft Windows Enterprise (bitLocker) and didn't require the end user to sign in with different credentials. The pre-os screen prompts the end user for their Active Directory sign-in and then bypasses the windows sign in and uses the already captured credentials.

Pros

Single Sign On

Cons

User Interface
Global Management
Password Changes can be slow, and are confusing for end users. Perhaps a prompt to remind them to use their older credentials?
New users complain about slowness due to the first time encryption process. This is to be expected. A on-screen notification to the end user encryption is currently happening would be nice.
We require check-in every 60 days. Sometimes even though the device has been on the network the device fails to check in with the SEE manager.
Cannot manage disks once drives have been encrypted. This is a part of the design but annoying. We twice had to expand out-of-space drives and could not due to the encryption. We had to decrypt the entire drive and then re-encrypt to perform this task.

Likelihood to Recommend

Symantec Endpoint Encryption is nice for medium to large companies. For small companies they may choose to go with a freeware product that performs the same end results without the SSO capability to save money.

Nathan Atteberry

System Analyst in Information Technology at Three Rivers Health (501-1000 employees)

Vetted Review

2 years of experience

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Symantec Drive Encryption best in class

Rating: 10 out of 10

January 4, 2016

Use Cases and Deployment Scope

Symantec Drive Encryption is currently being used across the whole organization. It is used to help protect customer data and allow us to be compliant with the different types of customers that we deal with on a daily basis. The Drive Encryption product is very user friendly and does not affect our day to day work.

Pros

Symantec Drive Encryption does 256 byte encryption.
Connects to Active Directory to allow for single sign-on.
Automatically encrypts drives without needing user interaction.
If I forget my password the software has recovery tokens to allow access to the drive. Recovery tokens are provided from the management server.

Cons

The bootguard customization has specific requirements that are sometimes hard to match.
Self recovery questions have to be manually created on the management server or on the client locally. It would be nice to see some hard coded questions that you could use.
The management server admins are difficult to figure out at first. This process could be explained better in documentation.

Likelihood to Recommend

The product is outstanding but the newest release does not support Mac clients but will allow you to manage FileVault. The product also is going to have the ability to manage BitLocker which will be good for environments that use BitLocker and struggle with zero management.

Dennis Larson ASC STS SSE+

Senior Consultant in Information Technology at ITS Partners (51-200 employees)

Vetted Review

6 years of experience

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