TeamUp by DaySmart Reviews & Insights

Score9 out of 10

7 Reviews and Ratings

Community insights

TrustRadius Insights for TeamUp by DaySmart are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

TeamUp is a versatile software that has simplified the booking process and reduced administrative work for various businesses. Users have praised its ability to efficiently manage class schedules, accept online payments, and assist with refunds through GoCardless integration. The responsive customer support has been a valuable resource for users, allowing them to get timely assistance with any questions or development ideas they may have.

One of the standout features of TeamUp is its ability to streamline accounting processes with easy-to-use reports. Users have found this feature to be invaluable in managing their finances and gaining insights into their business performance. Additionally, the software offers collaboration and session adaptation tools for personal trainers, consolidating multiple systems and booking platforms into one convenient platform.

With TeamUp, businesses can effectively manage their sessions, bookings, memberships, and payments. It provides a reliable payment portal and booking system, while also simplifying the management of class passes, billing, and customer loyalty programs. The software collects client data and payments, customizes services, and optimizes tools for easier business management.

Overall, TeamUp has proven to be an intuitive and efficient solution for managing various aspects of running a business. Its user-friendly interface, flexibility in payment options, and comprehensive features make it an indispensable tool for businesses looking to streamline their operations and enhance the customer experience.

Reviews

2 Reviews

Great platform to stay organized and save time for your team!

Rating: 9 out of 10

Incentivized

October 20, 2022

Use Cases and Deployment Scope

TeamUp helped keep our team organized with the many meetings, projects, etc., we had going on at a given time and kept us on the same page.

Pros

Organization
User friendly.
Time management.

Cons

More help with the initial setup.

Likelihood to Recommend

TeamUp is well suited for busy offices where every second counts because you are so busy and need things to stay very organized. This is also helpful with project management and situations where a lot of people are involved in certain projects. It might not be as helpful to someone who is just in charge of one specific project and doesn't have a lot of "hats" to wear and things to keep organized where a regular email calendar might suffice.

Verified User

Director (501-1000 employees)

Vetted Review

1 year of experience

Fairly strong management for gyms, clubs, and classes

Rating: 7 out of 10

Incentivized

March 18, 2021

Use Cases and Deployment Scope

We use TeamUp for all of our event registration. When swimmers want to sign up for one of our weekly swims or a big event like an Alcatraz Swim, they use the TeamUp calendar embedded on our website, create a profile, pay for the event, complete the waiver, and register for the event. Almost 100% of our revenue comes through these sign-ups, and we use the automatically created customer database for marketing.

Pros

Simplified customer signups.
Customer service when we have unique problems.
Makes it easy to accept payments.

Cons

Occasionally confusing functionality for the users.
Some limited options for how registrations are set up.

Likelihood to Recommend

It's great for regular, recurring signups, which would be ideal for a gym or similar organization that holds classes that customers need to sign up for. For our weekly Berkeley swims, it's perfect. Customers can pay per class, buy a "10 swim pack," or buy an annual pass. They can set it to automatically register for a certain class that happens every week, or they can just sign up individually. We set the coach for each session, which allows our staff the functionality they need, and allows customers to see who from our staff will be there.

We also host large events that often have 100+ participants, including the Alcatraz Swim. If we were just doing these events we would probably be looking for another registration program that people are more familiar with. However, using TeamUp for both has worked fine.

Warren Wallace

CEO (Chief Executive Officer) in Corporate at Odyssey Open Water Swimming, LLC (1-10 employees)

Vetted Review

8 years of experience