Tender Retail

Tender Retail is a payment solution designed to provide custom payment experiences, direct to bank transactions, and flexible integrations for retail brands. According to the vendor, this product is targeted at tier 1 and 2 retail chains with 100+ stores, growing chains with less than 100 stores, and quick-service restaurants (QSR) with 10,000+ locations. It caters to a range of professions and industries, including retail chains, quick-service restaurants, department stores, QSR franchises, and enterprise retail.

Key Features

Custom payment experiences: According to the vendor, Tender Retail allows retail brands to create unique payment experiences for their customers. It offers flexibility in designing payment flows and forms, accommodating various payment methods such as credit, debit, mobile wallets, gift and loyalty cards, QR codes, and alternative payment methods.

Direct to bank transactions: The vendor claims that Tender Retail facilitates direct payment processing between retailers and their acquirer, eliminating gateway fees and minimizing the risk of a single point of failure in the payment process.

Flexible integrations: According to the vendor, Tender Retail supports a wide range of point of sale (POS) integrations and is compatible with major payment terminals. It works with different operating systems, including Windows, Linux, iOS, and Android, and allows integration with store servers and cloud-based systems.

Eliminate gateway fees and hassles: According to the vendor, Tender Retail connects directly to the acquirer, eliminating the need for a payment gateway and associated fees. This streamlines the payment process and reduces the risk of transaction failures or delays caused by gateway issues.

Decentralized enterprise deployment: According to the vendor, Tender Retail provides support for decentralized architectures commonly used by store chains. It offers recommendations for national chains to optimize their deployment strategy and ensures high-volume capacity to handle large transaction volumes.

Billions of transactions: According to the vendor, Tender Retail has a proven track record of processing billions of transactions across multiple industries. It offers expertise in best practices for POS integration, payment flow and forms, acquirer acceptance testing, and implementation rollout.

Wireless terminals: According to the vendor, Tender Retail's middleware supports wireless payment terminals, providing added flexibility and mobility. It is compatible with Windows, Linux, iOS, and Android environments, enabling retailers to accept payments wirelessly in various locations.

Comprehensive support: According to the vendor, Tender Retail supports a variety of payment terminals and works with major gift card providers, payment processors, and terminal manufacturers. It offers extensive support to ensure successful implementation and ongoing operation.

Consumer choice: According to the vendor, Tender Retail allows customers to pay using their preferred method, including credit, debit, mobile wallets, gift and loyalty cards, QR codes, and alternative payment methods. It also supports dynamic currency conversion for international purchases.

Security features: According to the vendor, Tender Retail implements tokenization to secure cardholder data and ensures PCI compliance with the latest standards. It supports point-to-point encryption (P2PE) for the secure transmission of payment information, reducing the risk of card fraud and chargebacks.