TINYpulse

TINYpulse gives us many tools in one place. Primarily, we use it for employee coaching, as it allows us to establish and review goals, and track employee performance along with customizable metrics. We also use it as a tool to receive performance feedback from managers, peers, and other departments. It's also a great central communication tool, as every week we participate in surveys to give the company snapshots of morale. Ideas are shared and sometimes implemented. We can also send a 'cheer' to any employee for their excellent work!

Our organization uses TINYpulse to send and answer anonymous surveys, evaluate what is working and what changes need to be made within the company, and recognize employee successes with the “cheers” feature. TINYpulse allows cheers to be sent and company values to be tagged. In the past, we have used cheers for employee recognition events, awarding those who have the greatest number of cheers.

TINYpulse isn't used organization-wide but different departments elect to use it. We as a smaller group were using it extensively and when there was restructuring, I think our group introduced it to the new larger department we were a part of. We use it to celebrate wins and publicly acknowledge those who go the extra mile, as well as to take the "pulse" of the group by asking weekly questions.

My company uses TINYpulse to solicit feedback from us about our experience. Every Wednesday they ask a simple question (for example, "From 1-10, how happy are you at work?" or "how valued do you feel by your team?"). It is also an open and anonymous portal for us to leave suggestions on our own time apart from this weekly pulse question.

As a start-up company, we knew we wanted and needed to get our employees accustomed to employee engagement surveys early-on. Although it is important to talk about how much we care about and want to hear the thoughts and opinions of employees at all levels at any time it's another to back it up with a legitimate and documented process. Having used everything from the old pencil-and-paper method back in the days of employee satisfaction surveys to leveraging the use of outside firms who specialize in employee surveys, we knew we wanted to find a technology resource, but as a start-up with no PE or VC money behind us, recognized the budget was somewhat limited.

TINYpulse proved to be a great find for Caravan Health. With a tremendously-diverse employee population which includes a large number of highly tech-savvy (and tech-preferred!) folks of younger generations, we were concerned with how well we could sell them all on the concept of a survey completed once every twelve or eighteen months, and so the TINYpulse concept of asking just one question every week or every other week seemed compelling as we contemplated our employee demographics. While it has taken us a bit to settle into the "right" cadence which works best for our employees and organization, TINYpulse allows us to (as the name of the platform infers!) keep our finger on the general pulse of the company and our staff by utilizing enterprise-wide.

We use TINYpulse across our whole company. We use it to ask weekly questions to all of our employees, which they can then answer anonymously. This gives us a better, more honest read on how our employees feel about certain issues and situations. We can identify pain points among our employees, while giving them an opportunity to voice their opinions and feelings with the comfort of anonymity. TINYpulse also allows all of our users to submit suggestions they may have, and send Cheers to one another for a job well done. TINYpulse has an on-boarding feature for new employees, that allows us to as new employees a different set of questions about their new experience with the company. After a short period of time, they can be transitioned into the normal flow of questioning. It allows them to become more acclimated with the company and our use of TINYpulse before they jump in.