A perfect complement to live demos
Use Cases and Deployment Scope
We initially conceived of using Tourial for new feature releases and quick sales-oriented tours. We continue to use it in this manner, but have also realized it's a very effective tool for in-house learning as well, complementary to something like (or even in place of) an LMS.
Pros
- Easy Tour builder
- Dynamic ways to explain features
- Mobile / multi-format friendly
Cons
- Analytics are somewhat basic
- Introduce a "light Tour builder" for very basic tours
- In-app tools for judging quality of created tours
Return on Investment
- New product awareness
- Existing product upsells
- Self-serve support
