Tovuti LMS Reviews and Ratings

Rating: 7.8 out of 10

Score

7.8 out of 10

Community insights

TrustRadius Insights for Tovuti LMS are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Exceptional support: Users have consistently praised Tovuti LMS for its exceptional support, with multiple reviewers mentioning that they have never experienced such a high level of support with any other LMS system. The quick and simple instructions provided by the support team, along with screenshots, were particularly appreciated by users. Additionally, the onboarding coach was commended for their logical and straightforward guidance during the initial setup process.

User-friendly interface: Many users have found Tovuti LMS to be very user-friendly, both for administrators and organization's users. Reviewers have specifically mentioned that once in the system, navigation is simple and easy to use. The simplicity of the interface and the directness of the navigation make it intuitive for both administrators and users.

Flexibility and customization options: Tovuti LMS has been praised for its flexibility and customization options by several users. They mention being able to effortlessly set up logins and manage registered courses. Users appreciate having the ability to customize learning modules by adding or removing information. Moreover, they find it beneficial that Tovuti LMS can easily integrate with various APIs, providing additional flexibility.

Reviews

34 Reviews

Tovuti LMS is the one!

Rating: 9 out of 10

Incentivized

July 14, 2022

Use Cases and Deployment Scope

We use Tovuti LMS as an education platform to provide our field representatives the training and education they need to provide our customer the information they need to make confident purchases. It has majorly cut down on the amount of time it would take a new hire to learn our range of products and be productive in our sales environments. I shopped many LMS platforms and couldn't be happier with my decision, as it is extremely user friendly and houses all different types of content beautifully.

Pros

Provides detailed training on building your instance.
Extremely quick response and solution to any requests for help or assistance.
Easy to use and creates automation for added efficiency.

Cons

I would love to see Tovuti LMS add privacy measures that would confine visibility by course to allow more external partner participation.
While I appreciate the speed of response from the solution team, efficiency could be added by allowing quick video calls for identifying issues. It often takes a lot of effort to describe the issue, and it would be a quicker process to be able to show the problem.

Likelihood to Recommend

I have recommended Tovuti LMS to many of my business partners as they are shopping for platforms to house educational content. There were many similar programs that didn't feel as if they were necessarily meant for training and education and while Tovuti LMS can be used in different ways, it is easy to shape it into what you want it to be used for.

Verified User

Manager in Corporate (51-200 employees)

Vetted Review

1 year of experience

Tovuti LMS

Rating: 6 out of 10

Incentivized

July 11, 2022

Use Cases and Deployment Scope

We use Tovuti LMS to deliver online training to the public and internal staff. We needed a SCORM-compliant and reasonably priced learning management system in which to house, create and distribute content to internal and external participants. We wanted a sleek interface that almost any level of user would find intuitive.

Pros

Responsive technical support staff normally turns a ticket around within 4 hours.
Extensive technical support documentation available via their online learning library.
The package includes an extensive list of available features across a variety of learning types.

Cons

Admin interface is very cumbersome and hard to use.
The white-labeling abilities are limited but over-marketed.
Tovuti LMS nickel and dimes clients to death. So many things come to light as a 'custom' or 'for-free' add-on after the contract is signed.

Likelihood to Recommend

Tovuti LMS is excellent for organizations with limited knowledge on how to build their public-facing pages and those that produce limited amounts of content. Tovuti LMS is hard to use in organizations with specific white-labeling needs or who produce larger amounts of material for distribution. The system is highly cumbersome and doesn't function as a traditional learning management system. Tovuti's customer support team is lacking in responsiveness, but the technical support team works very hard to answer questions.

Verified User

Manager in Professional Services (201-500 employees)

Vetted Review

1 year of experience

Great product for the price

Rating: 10 out of 10

Incentivized

July 2, 2022

Use Cases and Deployment Scope

We use Tovuti LMS to complete eLearning for all new employees who come on board with us. The scope is complete industry knowledge that we build out with our own content within Tovuti's platform.

Pros

Is user friendly and easy to use once you learn.
Great support team, very responsive!
Design is easy, no need to have web developer experience
Reporting and analytics are very thorough and detailed, always able to see what someone has done and when.

Cons

I'd like to see more functionality within the design, able to change things that are hard-coded to different colors or sizes which you can't change right now.
The prebuilt content could be more affordable, $20,000 a year isn't worth it if you aren't going to use every single piece of content.
I would like to be able to have people click on links and have a new window pop up, it keeps the link in the same window and the learner struggles to get back to Tovuti LMS.

Likelihood to Recommend

Some specific scenarios that Tovuti LMS is well suited for are if you don't have any content it's a great tool to build out that content and have it look professional, plus be easy to use for the learner. Tovuti LMS isn't well suited to someone who struggles with technology. There is a learning curve but once you get the hang of it, very easy to use.

Verified User

Professional in Corporate (201-500 employees)

Vetted Review

Good product, good support, a little less featured than it could be with overly complex admin and disappointing documentation.

Rating: 7 out of 10

Incentivized

July 2, 2022

Use Cases and Deployment Scope

I use it to train members of an open-source software community. We need an online learning platform to host, manage and help with the authoring of high-tech training to be available on-demand to aid with project success, and we need details of all trainees for our marketing efforts.

Pros

turn video into interactive training courses
provide basic reporting of course progress, etc.
manage menus and simple layouts

Cons

Some of the features are not customizable, as advertised, for example, embellishments on videos to make them interactive. There are a few areas where styling is difficult.
The documentation is quite poor, it is not easy to find answers to more detailed questions.
Some of the features are a little non-intuitive and not consistent, so it is often hard to remember or understand the thinking behind them. For example, "Events" are under "Community" in the menus. The difference between "portal", "landing page" and "dashboard" could be more consistently defined.

Likelihood to Recommend

For simplicity of deployment of a learning management system, with simple skinning and not vastly customized menus/styles, Tovuti LMS is well suited. In areas of high customization, with very specific and highly tailored behavior, Tovuti would be less well-suited. The styling is harder than it should be, and customization is not supported in that once you make changes to styles, you are told you won't get support help.

Jeremy Meyer

Head of Education at Gridgain.com. (51-200 employees)

Vetted Review

1 year of experience

Tovuti LMS- Impressive Interactive Content Authoring

Rating: 9 out of 10

Incentivized

July 2, 2022

Use Cases and Deployment Scope

I am a corporate trainer and lead a small accounting software company. I needed to find an LMS to provide internal professional development and also to train clients on using our software. After a thorough selection process, I chose Tovuti LMS because I was impressed with its customer service and interactive content authoring tools. While Tovuti LMS is still working out some kinks with its interactive content, I am still overall impressed by what is available, compared to other Tovuti LMS systems in a similar price bracket. Their customer service is exceptional and goes the extra mile to find solutions to my many questions and design dreams. I would recommend Tovuti LMS to others.

Pros

Customer Service
User Management
Interactive Content Writing

Cons

Kinks with different versions within their software
Duplicating interactive content

Likelihood to Recommend

Tovuti LMS is well suited for my needs at a company with a brand new Learning and Development Department and with no previous experience with SCORM files.

Verified User

Team Lead in Product Management (11-50 employees)

Vetted Review

1 year of experience

A Well Designed Platform

Rating: 9 out of 10

Incentivized

June 30, 2022

Use Cases and Deployment Scope

Tovuti LMS is a pretty good one-stop shop for everything we need. The layout and backend editor is good as well as being easy to navigate. Tovuti LMS is also good for payment processors like Stripe. I do wish they had a better Google calendar extension though.

Pros

Event set up
Course creation
Payment processing

Cons

Workflow isn't very efficient. I wish you could create your own commonly used sections and place them on some kind of page that did a step 1 - 2- 3 kind of thing. It would save having 10 tabs open
Doesn't tie well into Google Calendar or calendars in general
Events: When using the child element in events, updating the parent event will erase all of the child's events information. Always have those child events open in a tab before saving the parent.

Likelihood to Recommend

We run a mental health college and there are so many good things. Tovuti LMS helps automate processes and deliver quality content to the students. I really appreciate the Zoom API for the virtual classroom.

Daniel Blondeau

Program Manager in Professional Services at Hope Learning Centre (1-10 employees)

Vetted Review

1 year of experience

The amazing Tovuti LMS System is What You Need!

Rating: 10 out of 10

Incentivized

June 30, 2022

Use Cases and Deployment Scope

When shopping for an LMS system, Tovuti LMS stood out above the others. After our purchase, the training on the software was exceptional. I highly recommend it to anyone in the equipment manufacturing business needing a training platform that is easy to both use and learn.

Pros

Their support staff are world- class; they are super valuable to a new user
The value structure of our purchase was just right for our company regarding numbers of trainees
Once you get trained on the system and develop some courses content, its user-friendly and quite intuitive
Everyone I have dealt with has been exceptional, from our account rep to support staff to the training staff. Again world-class

Cons

On several of the primary fields, it has a limited number of content, course or lessons listed on the screen as a default. I currently have roughly 85 new lessons in there and it only gives me 10-20 to look at. I have to reset the default to read "all". Then I can scroll through to find a lesson I still have work to do on. I have already shared this with their development department. They have always been very responsive to these suggestions so I am sure they will get this resolved.
They could stand to have more nationally known credit card processing companies available to work with. The ones they show are more regionally based and so having larger card processors like CardPointe and First Data would be helpful. I have already shared this with their development team. Again, they are a very responsive team and I am sure this can be easily resolved.

Likelihood to Recommend

This LMS is super intuitive. Teaching this 'older' individual new software can have its challenges. I am sure I have exasperated the support staff more than once. Yet they never show it. They have helped me get up to speed quickly and are available and willing to help with any issues and scenarios I run into.

I had my initial launch of an online training program yesterday and that was only 3 months after I finished their training. That, in and of itself, is amazing to me. Again, I can't say enough about their support staff. It's world-class. Tech departments can sometimes be hard to deal with, but Tovuti LMS's support team stands out from the rest. They do a fantastic job of using each support call as a teaching exercise. They want you to succeed and learn all the time. As to the LMS platform itself, once you get the hang of it you develop your own process on how to build each new training program. I can't think of a company that would not benefit using Tovuti LMS.

Verified User

Program Manager in Customer Service (51-200 employees)

Vetted Review

1 year of experience

Tovuti is the Only Learning Management System You Need!

Rating: 10 out of 10

Incentivized

June 29, 2022

Use Cases and Deployment Scope

We use Tovuti LMS to provide E-Learning services to our customer base. Previously we offered group or 1-on-1 training for customers but wanted to move to a LMS to scale our training services. Tovuti LMS made this goal easy to achieve. The biggest product feature we wanted was Hotspots, allowing our customers to confirm their learning by clicking on an area of the system using a screenshot, helping to solidify their learning.

Pros

User Management
Learning content development
Configuration
Feature requests are completed fairly quickly

Cons

Some areas could be more customizable

Likelihood to Recommend

Tovuti is very configurable, and the options for E-Learning seem to be endless. It is a great tool for training internally and even for customers if needed. We use Tovuti LMS for both new employees and customers so people can receive a certificate.

Verified User

Professional in Professional Services (51-200 employees)

Vetted Review

1 year of experience

Tovuti is Top Notch!

Rating: 10 out of 10

Incentivized

June 29, 2022

Use Cases and Deployment Scope

We use Tovuti LMS to train not only our staff on employee information but also our organization's membership. We use it for training, development, and a variety of other preparation opportunities we offer to our members. Being that we have clubs and members spread across the United States, Canada, and the Caribbean, Tovuti LMS has greatly helped us deliver consistent and timely training information.

Pros

Support: The amount of support I've received as an admin of the system is amazing! This is the 4th LMS system I've used. I've never had such a high level of support!
Content Creation: I don't need a multitude of programs to upload to Tovuti LMS. I'm easily able to use the system or create a PowerPoint for my needs. This has saved our non-profit organization a ton of money!
User Friendly: Tovuti LMS is user-friendly, not only for me but also for our users! Once in the system, our users find navigation simple.

Cons

We desperately want (and need) to put parameters on usernames. We want to use email addresses. Having this be a system "requirement" as an option for admins to choose is on my high-priority list of needs.
The ability to click and drag to reorder the layout and courses would be helpful. I spent a solid hour just yesterday reordering our media list so the oldest items were at the bottom instead of the top.
Having an archive for courses, lessons, etc. no longer being used would be super helpful. Having to sort through all the "unpublished" items can take a ton of time.

Likelihood to Recommend

The amount of support available alone makes this system as great as it is! This is the 4th LMS I've worked with and the 3rd I've personally had a hand in setting up. Tovuti LMS is by far the most user-friendly on both the admin and end-user sides that I've experienced. This system works great for our users many of whom are 65+ in age, so the user-friendly part is essential. I know I've already said it, but the amount of support provided by the Tovuti Team is top-notch. If someone that I'm dealing with doesn't have an immediate answer to my query someone else always gets back to me in a timely manner. I no longer have to spend additional time searching for answers.

Heather Myers

LMS Administrator at Optimist International (11-50 employees)

Vetted Review

1 year of experience

Organize learning materials.

Rating: 9 out of 10

Incentivized

May 14, 2022

Use Cases and Deployment Scope

It has features to develop, deliver, and track online education and

training.

It offers a flexible content management system that allows students

and instructors to use course materials on the go.

Tovuti LMS allows you to generate learning content as well as run

virtual classrooms with up to 250 participants.

Training modules can be stored locally or in the cloud.

Pros

You can effortlessly set up logins and manage registered courses with Tovuti LMS.
The interface is easy to use and can be easily linked with a variety of APIs.
You can customize the learning module by adding or removing information.
During virtual events, groups can be divided into multiple virtual teams and then return to the original group.

Cons

Sometimes there are delays in compiling the course completion status and reflecting changes.
To use Tovuti LMS, you need a stable internet connection.
For an informed data visualization, the analytics dashboard can be expanded a bit.
It would be amazing if they added the ability to track the progress of all students without requiring a single admin login.

Likelihood to Recommend

Import data from PowerPoint.

Trainers can provide tests and

quizzes to the class.

The platform is easy to use on

mobile devices and performs well.

It allows to implementation a digital

certification system.

In live classes, students can talk

to the coaches.

User groups and forums are available

in the community.

Mark Belliard Cheong

STIC Director in Information Technology at Anacle Systems Limited (51-200 employees)

Vetted Review

2 years of experience

View profile

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The amazing Tovuti LMS System is What You Need!

Rating: 10 out of 10

Incentivized

June 30, 2022

Use Cases and Deployment Scope

Pros

Their support staff are world- class; they are super valuable to a new user
The value structure of our purchase was just right for our company regarding numbers of trainees
Once you get trained on the system and develop some courses content, its user-friendly and quite intuitive
Everyone I have dealt with has been exceptional, from our account rep to support staff to the training staff. Again world-class

Cons

On several of the primary fields, it has a limited number of content, course or lessons listed on the screen as a default. I currently have roughly 85 new lessons in there and it only gives me 10-20 to look at. I have to reset the default to read "all". Then I can scroll through to find a lesson I still have work to do on. I have already shared this with their development department. They have always been very responsive to these suggestions so I am sure they will get this resolved.
They could stand to have more nationally known credit card processing companies available to work with. The ones they show are more regionally based and so having larger card processors like CardPointe and First Data would be helpful. I have already shared this with their development team. Again, they are a very responsive team and I am sure this can be easily resolved.

Likelihood to Recommend

Verified User

Program Manager in Customer Service (51-200 employees)

Vetted Review

1 year of experience