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Tricentis qTest

Score8.4 out of 10

78 Reviews and Ratings

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What is Tricentis qTest?

Tricentis qTest (formerly QASymphony) provides enterprise-level agile testing tools giving businesses visibility and control needed to ensure application quality in fast-paced development environments. Tricentis and QASymphony merged in summer 2018.

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Categories & Use Cases

Media

Screenshot of Customizable analytics and reports can be shared across the organization - additional read license required
Screenshot of Centrally manage automated testing and environments, as well as schedule and or kickoff automated testing with any open source or proprietary tool
Screenshot of qTest allows for true test case sharing across teams and projects to help standardize and scale knowledge and best practices
Screenshot of qTest integrates in real-time with Jira for full traceability to requirements during Agile test and development
Screenshot of Build custom, event-driven workflows with any third-party solution, including ChatOps tools like Slack and Microsoft Teams, to streamline testing and drive collaboration
Screenshot of Tricentis qTest comes with over 60 out-of-the-box metrics, with drag-and-drop capabilities to build custom dashboards
Screenshot of Tricentis qTest includes present dashboards on defects, status, coverage, and velocity, filterable by fields like project and date
Screenshot of Scale and orchestrate automated testing with any tool - Tricentis qTest helps users manage automation hosts, test schedules, and results in one place

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Screenshot of Customizable analytics and reports can be shared across the organization - additional read license required

Tricentis qTest Key Features

Learn about the best (and worst!) features Tricentis qTest has to offer, as determined by TrustRadius' reviewers.
Based on 78 ratings of Tricentis qTest's features
View all Tricentis qTest features

Top Performing Features

  • Test execution reporting

    Comprehensive reporting on which tests have been run and pass/fail

    Category average: 8.6

  • Manage test hosts and schedules

    Ease of setup of automated tests and test schedules

    Category average: 8.4

  • Centralized test management

    Ability to manages both manual and automated tests from a centralized location

    Category average: 8.7

Areas for Improvement

  • Defect management

    Ability to automatically log defects and link them to failed tests, and report defect resolution progress

    Category average: 8

  • Map tests to user stories

    Provide visibility into user story test coverage

    Category average: 8

Who Buys & Uses Tricentis qTest

Tricentis qTest Reviews

What users are saying about Tricentis qTest.
View all Tricentis qTest reviews

Pros

  • Robust integration with Jira for requirements and defect linking
  • Effective organization of test cases using hierarchical structures
  • Comprehensive tracking of test execution and management of cycles

Cons

  • Clunky and outdated user interface requiring excessive clicks
  • Performance issues, including slow load times and critical errors
  • Limited native reporting and dashboard customization

Tricentis qTest Enterprise Testing Powerhouse

Incentivized
Verified User
Team Lead in Information Technology (10,001+ employees employees)

Use Cases and Deployment Scope

We use Tricentis qTest to organize and track our testing work. It helps us create test cases, run tests, log defects, and generate reports—all in one place. It connects with Jira and our CI/CD pipeline, making it easy to sync with development.

Before qTest, we struggled with scattered test data and slow reporting. Now, we have clear dashboards to track progress and make better decisions. It works for both manual and automated testing, saving us time.
Our team uses it for functional, regression, and API testing. It fits well with Agile and DevOps, helping us deliver faster.

Pros

  • Test Case Management & Reusability
  • Real-Time Dashboards & Reporting

Cons

  • Steeper Learning Curve

Return on Investment

  • 30% Faster Releases
  • 25% Fewer Escaped Defects

Other Software Used

Postman, Selenium, Jenkins

Usability

Tricentis qTest is a Great Tool for Large QA Organizations

Incentivized
Verified User
Manager in Quality Assurance (10,001+ employees employees)

Use Cases and Deployment Scope

At my former company, we used Tricentis qTest as a repository for our manual test cases. That is because we preferred to hand-code our automation test cases using Ruby and Cucumber. When it was time for Regression, we divided up the manual test cases among the entire Engineering organization because there were so many.

Pros

  • Tricentis qTest is very good at organizing the test cases with a parent/child relationship using a tree menu.
  • The product utilizes modules and folders well to help users find their test cases.
  • The product makes it easy to find statistics related to pass/fail.

Cons

  • Make it easier to delete old users from the licensing list.
  • It is difficult to trace the history of a test when going between projects.
  • Allow an admin to easily group tests according to their pass/fail/incomplete status so that they can be followed up on.

Return on Investment

  • In comparison to other Testing tools, Tricentis qTest was the most expensive.
  • We were able to quickly bring international users up to speed on how to use the tool.
  • The ability to clone a project rather than create a new one from scratch was a valuable time saver.

Alternatives Considered

TestRail

Other Software Used

Atlassian Jira, Atlassian Confluence, Trello

One of the best Test and Defect mgmt tool in the market

Incentivized
Verified User
Analyst in Information Technology (10,001+ employees employees)

Use Cases and Deployment Scope

We use a Tricentis qTest for both project management and also include defect management end to end and use this for complete test management in the current migration projects

Pros

  • Test management
  • Test execution
  • Defect management
  • Export test results

Cons

  • Complete project management with spring board
  • Kanban support for proj management
  • Easy integration with automation tools
  • Simple test execution result and attachments exports so it can be shared across wider audience

Return on Investment

  • More customisation options
  • Less report generation/ graph reporting capabilities
  • Robust test management
  • Improved user experience with easy navigation
  • Having bigger button to perform different functions and easy navigation between different tabs- test design, test execution etc.

Alternatives Considered

Rally Software

Other Software Used

IntelliJ IDEA, Perfecto by Perforce, Rally Software

Usability

Utilising Tricentis qTest capabilities

Incentivized
Verified User
Manager in Quality Assurance (10,001+ employees employees)

Use Cases and Deployment Scope

We are using Tricentis qTest to maintain test requirements, test cases and track test execution status. It's ability to integrate with Rally is very helpful as we can link defects to the test cases while execution. This is being used from System testing till system integration testing and makes different testing phases easy to manage.

Pros

  • Providing well defined structure to maintain requirements and test cases
  • Easy to manage and track test execution cycles
  • Integration with Rally allows linking defects with test cases

Cons

  • The different sub sections during test execution , with option to create test cycle etc, sometimes feel redundant. Every team used it differently. Is there can be a standard structure during test execution, that will help

Return on Investment

  • Better test standardisation across team definitely, Tricentis qTest had made a highly positive impact on our teams Performance

Alternatives Considered

Capture for Jira and from SmartBear

Tricentis qTest is a decent test tool

Incentivized
Calum CraigView profile
Senior Test Engineer in Information Technology at Tesco Bank (501-1000 employees employees)

Use Cases and Deployment Scope

We use Tricentis qTest as our main testing tool - covering both manual and automated tests. It is connected to our corporate Jira set up so we can easily import tickets as requirements for test cases and build up from there.
To be perfectly honest, I view test tools as a necessary evil and with that caveat I would say that Tricentis qTest is one of the better ones I have used.
It keeps things fairly simple: we create test cycles, spin off execution runs (repeated if needed) and do our testing. I can raise defects straight from the execution window and these again are integrated with Jira which makes life easier, no need for duplication of effort. We attach all our test evidence and we're done.
I recently coordinated the regression testing for our mobile app release and the Tricentis qTest dashboard gave me a simple visual update on progress I could share with our stakeholders.

Pros

  • Jira integration
  • Raising defects
  • Creating test execution runs

Cons

  • I feel the UI is kind of clunky
  • Finding requirements can be challenging

Other Software Used

Atlassian Jira, Docker, Microsoft 365

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