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Tricentis qTest

Tricentis qTest
Formerly QASymphony

Overview

What is Tricentis qTest?

Tricentis qTest (formerly QASymphony) provides enterprise-level agile testing tools giving businesses visibility and control needed to ensure application quality in fast-paced development environments. Tricentis and QASymphony merged in summer 2018.

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Recent Reviews

Tricentis qTest review

1 out of 10
February 12, 2024
We have 30-40 daily users creating and running test cases. We use Tricentis qTest to demonstrate proof of test execution with objective …
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Best Test case management system

9 out of 10
October 06, 2023
<ul><li>It offer you with a better understanding of the system being tested while organising test activity and keeping the entire process …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 5 features
  • Centralized test management (25)
    8.8
    88%
  • Test execution reporting (25)
    8.5
    85%
  • Defect management (21)
    7.7
    77%
  • Manage test hosts and schedules (22)
    7.7
    77%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.tricentis.com/products/unif…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $1,200 per year per user
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Product Demos

qTest: Project Field Settings

YouTube
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Features

Test Management

Test management tools are used to manage the entire testing process comprehensively, removing the need for multiple software tools to manage individual steps in the testing process

8.1
Avg 8.0
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Product Details

What is Tricentis qTest?

Tricentis qTest is a scalable test management solution that integrates with planning, testing, and DevOps tools, like Jira, Selenium, and Jenkins, giving teams a complete, unified view of testing throughout the software development cycle. It supports Agile, waterfall, or any hybrid methodology, allowing QA and development teams to approach testing strategically and collaboratively, and  to release higher quality software faster.

Tricentis qTest Features

Test Management Features

  • Supported: Centralized test management
  • Supported: Manage test hosts and schedules
  • Supported: Test execution reporting
  • Supported: Defect management

Additional Features

  • Supported: Jira integration: Event-driven sync with Agile planning tools for up-to-date traceability

Tricentis qTest Screenshots

Screenshot of Customizable analytics and reports can be shared across the organization - additional read license requiredScreenshot of Centrally manage automated testing and environments, as well as schedule and or kickoff automated testing with any open source or proprietary toolScreenshot of qTest allows for true test case sharing across teams and projects to help standardize and scale knowledge and best practicesScreenshot of qTest integrates in real-time with Jira for full traceability to requirements during Agile test and developmentScreenshot of Build custom, event-driven workflows with any third-party solution, including ChatOps tools like Slack and Microsoft Teams, to streamline testing and drive collaborationScreenshot of Tricentis qTest comes with over 60 out-of-the-box metrics, with drag-and-drop capabilities to build custom dashboardsScreenshot of Tricentis qTest includes present dashboards on defects, status, coverage, and velocity, filterable by fields like project and dateScreenshot of Scale and orchestrate automated testing with any tool - Tricentis qTest helps users manage automation hosts, test schedules, and results in one place

Tricentis qTest Videos

Tricentis qTest Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

Tricentis qTest (formerly QASymphony) provides enterprise-level agile testing tools giving businesses visibility and control needed to ensure application quality in fast-paced development environments. Tricentis and QASymphony merged in summer 2018.

Tricentis qTest starts at $1200.

OpenText ALM/Quality Center, QMetry Test Management, and Zephyr Enterprise are common alternatives for Tricentis qTest.

Reviewers rate Centralized test management highest, with a score of 8.8.

The most common users of Tricentis qTest are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(55)

Attribute Ratings

Reviews

(1-25 of 28)
Companies can't remove reviews or game the system. Here's why
Ketal Parikh | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it for testing purposes in our projects. Separate qtest teams have control over it. We used it during SIT and UAT to track the progress and log defects, if any. All our testing status for most of the projects comes from Tricentis qTest. It helps to give output in the required format and is easy to track.
  • Track progress.
  • Log defects.
  • Reports
  • Searching the defects not easy.
  • Look and feel.
  • Automation
The Tricentis qtest is well suited for testing. We are currently not tracking Unit testing, but we use it extensively for SIT and User Acceptance testing. The QCoE team tracks all the test cases module-wise, which helps in better analysis of the status and reporting the same to leadership, which is very good. When the defect is raised, we cannot put the status as InProgress, we are not sure if this can be configured.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Best product to use for Test Management & Analytics. Setting the workflow, properly managing Test Plans, capturing results, and supporting automation testing is easy. Provide a centralized view of software testing activities and integration with another system for real-time tracking of defects, test cases & story completion. It allows hosting on the cloud, too.
  • Field setting or customization is more user friendly.
  • User friendly tool to map business processes.
  • Supports cloud based solutions too.
  • More integration with another system - integration with SAP to create defects on SAP screens.
The HP ALM tool is the best known tool in the market, with maximum features but at an extra cost. If Tricentis qTest can have simple features along with some advanced features, it will be a game changer for Tricentis qTest.
February 12, 2024

Tricentis qTest review

Score 1 out of 10
Vetted Review
Verified User
We have 30-40 daily users creating and running test cases. We use Tricentis qTest to demonstrate proof of test execution with objective evidence.
  • Basic Test Case design
  • Tracking Test runs
  • Traceability
  • Poor reliability
  • Poor support and issue resolution
  • unable to track upload/deletion of attachments
  • Frequent unexplained downtimes
Poor support and follow-up on resolution of issues.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Tricentis qTest is a testing management platform for the software qualitythat helps the organization for improving the Testing process with in the organization. It is test for multiple purpose for testing management. Like test case management, it helps to organise the test case and centralize and create, organize and maintain. It helps in Test execution and tracking, Defect management.
  • Helps in creating, editing and organizing the test case management
  • Easy to integrate with Jira for for listing the issue
  • Easy to integrate with the test automation scripts of selenium.
  • User interface to be complex while using the Tricentis qTest
  • For mobile application, some more features can be added and can be improved for user friendly
Well Suited:
Large and the complex projects required lots of automation script work, to avoid the regression testing so it is well suited for the automation scripts to avoid the more manual work.
Less Suited:
For small projects or less team member if requires more manual work then it will not be best suited for the organization required more manual work
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Tricentis qTest is the product which is developed by the QASymphony supported by all the web browsers as well as different versions of Windows OS. This platform provides the continuous automation testing with any tool along with the quality engineering in order to provide the visibility and control throughout the Software Development Life Cycle (SDLC). Before new deployment or release , the product is tested in order met the needs of the smooth production run, now here comes the initialization of the test environment or pre-requisites in order to check various aspects of the product before launch or deplaoyment. Here we can plan our releases and along with that requirements can be linked.
  • Orchestrated along with accelerated test automation for open sources
  • providing built -in reports and data on defects ,testing status
  • having Tricentis qTest feature reducing risks and identifying scope of testing
  • having build in custom workflows for any open source solution(Azure,Teams,DevOps)
  • repetitive requirement mapping for particular type story might be time consuming
  • the 3rd party Automation tools are not necessarily supported as it may want you to use Tosca for automation with Tricentis qTest integration.
  • licensing cost is high compared to other competitiors.
  • Ui and navigation throughout is a bit counterintuitive or can be hectic
There are various plus point features, starting with providing data and stats with documentations of all test scenarios and results of the regression testing along with bug reports. Third party test integrations with tools like Jira and tracking all the test cases for every requirement. Saving efforts and time while executing the large batches of the test cases in various environments. Can be accessible via browser and supporting various OS like windows irrespective of version.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use the Tricentis qTest in our Quality & Assurance Department's integrated environment using Agile and DevOps frameworks, to ensure seamless data flow across tools throughout our software development lifecycle. The main business problem addressed by the product is on scalability. qTest centralizes test cases, integrating performance metrics to pinpoint scalability issues. It promotes sprint based testing with immediate feedback loops and facilitates real0time collaboration among dispersed teams.
  • centralized test cases
  • sprint-based testing
  • rich analytics to monitor software quality and scalability trends
  • simpler and more intuitive Interface
  • more extensive integration with third-party tools
  • Real-time collaboration for analysis and report generation
The qTest is well-suited for organizations transitioning to Agile or DevOps frameworks. It Streamlines test management with real-time collaboration and integrates with popular CI/CD tools. It excels in complex, large-scale projects needing centralized test cases management, traceability, and detailed reporting. However, organizations on a tight budget might find it cost prohibitive compared to simpler, low-cost alternatives.
Score 9 out of 10
Vetted Review
Verified User
<ul><li>It offer you with a better understanding of the system being tested while organising test activity and keeping the entire process on track by collaboration, interpersonal interaction data analysis,</li><li>It promote the testing process' refinement.</li><li> It simplify the process by maintaining track of activities, issues, and test results in a single application.</li></ul>
  • Collaboration
  • Integration with Jira and Azure AD
  • Creation of test scenario from library
  • Analytics and reporting
  • Short idel time logout quickly
  • Need improved UI
It is well suited for enterprise level testing where huge number of team is involved specially developer, Tester, Project management team, Scrum master. It help all of them to collaborate and work smoothly. It Can be useful and value for money where project are complicated and require testing from multiple team.
October 04, 2023

qTest: The Game Changer

Mahathee Dandibhotla | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We used Tricentis qTest as a test management and agile project management tool to streamline testing processes and improve software quality.
It addressed common business problems such as test case management, test execution and reporting, test automation integration, requirement traceability, agile project management, test data management, collaboration, reporting and analytics, compliance, and audit trails.

The scope of its use varies based on organizational needs, from managing testing across multiple projects to focused test case management and execution.

However we have used it for the reasons mentioned in point number 2


  • test case management
  • requirement traceability
  • agile project management
  • test data management
  • collaboration
  • reporting and analytics
  • compliance and audit trails
  • incorporating AI and automation
  • strengthening security and compliance features
  • offering more customization options
  • actively collecting and implementing user feedback and feature requests
in my opinion or as per my experience it is well-suited for large-scale software projects, Agile and DevOps environments, comprehensive test case management, test automation integration, requirements traceability, collaboration-focused teams, and organizations requiring customization.
It may be less appropriate for small teams or projects, non-technical users, limited budgets, simple test cases, non-Agile environments, low test automation usage, and situations where advanced reporting isn't necessary. Choosing qTest depends on your specific testing needs, team size, budget, and project methodologies, with a consideration of how well the tool aligns with your requirements. Regular assessments are recommended to ensure it remains suitable for evolving needs.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I used Tricentis qTest at IESO to do the test management, load test cases, set up the test execution, execute test cases, log and track defects from Jira into qTest. I used Tricentis qTest to integrate with Jira for logging and tracking defects, create reports from Tricentis qTest, share the dashboard with the key stakeholders, present to the team. I have also used Tricentis qTest as an administrator to add and manage users, projects, privileges to the user accounts etc.,. I have also done a small POC on connecting Tricentis Tosca to Tricentis qTest to create the scripts and record the results. Overall, I have used the tool vastly. One of the easiest and most user-friendly tools I have used.
  • Great upload utility to upload requirements, test cases and defects
  • Integration with Atlassian JIRA and other tools
  • Great interface to execute the test cases
  • Excellent reports can be generated
  • The upload utility can still be made simple
  • The user management interface can be made more user friendly
  • Defect Management features to be added.
Tricentis qTest is suited to most applications. Preferable web applications. qTest is not yet ready for Agile Methodology. Suitable for retail, supply chain, banking, financial services, insurance, health care, education, etc. domains
Not suitable for Agile Framework and Aerospace projects
Nikhil Puniyani | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Easy To Use And Good Analytics Support
  • Easy To Use
  • Reporting is Very Helpful
  • The Analytics And Statistics feature is very Helpful
  • Test Management And Maintainance
  • Requirement Mapping is one of the challenge
  • Sometimes the App works very slow
  • Expensive
Sometime it work very slow and this affects the user experience
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We used it for centralized test management as we were developing a feature that required other integrators.

To manage all the testing process between the multiple applications we used this tool as it provides features for test case management, test execution tracking and test reporting.

It was super useful to streamline the testing lifecycle and improve collaboration among development and QA teams, making it easier to identify and address software defects and ensure the overall quality of work in hands feature.
  • Centralised testing process management
  • Integration Capabilities: qTest seamlessly integrates with various development and testing tools, enabling efficient data exchange and connectivity within the software development ecosystem.
  • Great reporting and tracking capabilities
  • Expensive tool if you are on a budget
  • Custom configuration can be difficult and complex to implement for the first time
  • Learning Curve: Implementing and customizing qTest to suit your organization's specific needs may have a learning curve, and it could take time for team members to become proficient with the tool.
qTest can scale to accommodate the needs of large organizations, making it suitable for managing extensive and complex testing processes.
On the other hand, if you are looking for a simple and cheap tool to use in a small / mid level organisation, I would strongly advise you to pick other tools as the costs of having qTest in place are considerably high.







Score 7 out of 10
Vetted Review
Verified User
Incentivized
Im my team which works for developing solutions uses qtest by tricentis for end to end test cases management for both automation and manual scenarios. We also use for auto triggers of test suits and bdd tests. It works flawlessly with axure devops and reports generated are also of good value and insights.
  • Management of the test creation
  • Create workflow
  • Integration with other tools like azure
  • Report in real time
  • User interface is quite outdated and hard for new users
  • Customisation is less
  • Navigation through different screens and plans
It is well suited when test execution status have to shared with management in real time, modifying and executing of the tests is really simle, I personally like the comment section where any images can be easily uploaded. If they just make the navigation better it will be a good option in test case management
KUMAR PRANAY PATRA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  1. We use qTest for test management such as creating manual and automation test cases, executing it on qTest and updating the test case status.
  2. We also use qTest to raise defect or bug.
  3. While we have integreted qTest with TOSCA , we are triggering DEX execution from qTest itself and monitoring the test case status, which is helpful during E2E testing.
  4. qTest has the feature to link test cases to tosca automation cases , that we use for jenkin jobs and parallel execution of test cases.
  5. In our organization we have integrated qTest with ADO board, so that we can have realtime tracking of defect, test case and story completion.
  6. Creating requirements which are getting pulled from ADO board as a part of testable stories and linking test cases to have track of the story and related cases from requirements itself.
  • Test case management.
  • Raising defect or bug is very easy and hassle free. We can track the status on the go
  • It has recycle bin for recovering your mistakenly deleted cases.
  • In requirements , we can't add multiple test cases at once, or search multiple cases at once, need to do one by one. Here actually qtest needs to improve.
  • Linking cloud hosted qtest and on-premise TOSCA is very difficult especially when you are working with client system with security wall. It requires tunnelling software which is not recommended.
PROS

  1. Test management and the defect management are seamless. here we can really maintain the defect or bug life-cycle.
  2. recycle-bin feature is there to recover your mistakenly deleted test cases.
  3. You can manage your test cases in such a way , for that actually it's having features of structure like Module>>test cases>> test run>> test suite.
  4. It can be linked with ADO board to create requirements according to the business requirement and can only create the requirements on qTest for testable stories.
  5. When linked with TOSCA , it can trigger the test events from qTest itself and can monitor the test results.
  6. Test cases can be created by uploading formatted excel file.
CONS
  1. When qTest is cloud hosted and TOSCA is on-premise, it requires tunnelling software to connect or integrate the both tools.
  2. Linking the test cases to Requirements follows traditional method by mapping one case at a time instead should allow to add multiple cases in one go.
  3. Sometimes the test case upload using excel functions shows error.

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Very good test automation tool that is quite easy to use combined with very advanced functions and a good test log. Also possibility to run nightly on virtual server and other good features that brings value to the product for the user. Good logs whats tested and the status of testing.
  • Smooth process to build up library of automated test scenarios
  • Advanced functions
  • But still easy to use
  • Price can be little high but its a very advanced tool
  • Sometimes it can be hard to point out objects if many objects are close to each other
  • A bit heavy program, needs a good computer
For a mid to large business that want to get automated tests up and running fast without need of coding knowledge, Tricentis is perfect to use in certain situations. For a developer all drag and drop could be more frustrating than helping, but its very good if you involve like super users or end users to help "record" test scenarios. Very good to be used in Web browser based ERP systems!! Good value
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Its being used for overall test management for the ongoing project via manual and automated test approaches.
qTest helps to keep up the overall project/program release quality and meet compliance needs like SOX PCI. Knowledge retention via reusable test artifacts, also e2e test execution for the diversified test execution
  • Test Case mgmt
  • E2E execution
  • Defect mgmt
  • Integrations with JIRA and TOSCA
  • Reporting
  • optimize the cost
  • Customization to add and manage the fields per orgnization needs
Ease of use , E2E execution
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We needed a tool to help us during the entire software development life cycle, to map from the product definitions to defect/bug level. The most important feature for us was the test cases execution to make sure that after MVP release, but also after iterarion deployments, the product kept a good (quality) health, and obviously the report integration about this
  • Traceability metrics for the entire SDLC
  • Execute smoke test really fast
  • Integration with other tools for reports generation
  • Improve integration capabilities with Test Automation Suites
  • Access provisioning to ensure security of passwords
Good:
  • Failures tracking in the entire software development life cycle
  • Integration with Jira for bug/failures reporting
  • Test cases definition with custom proporties
  • Test plan creation and execution
Not that Good:
  • The integration with our Test aumation suite wasn't so clean
  • For custom reports, we used an external tool. They could imporve their reporting modul
April 03, 2023

qTest Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
qTest is used to pre-approve test cases for software testing as well as storing executed test results with verification evidence for Lifescan's digital solutions products which span multiple platforms. We also store requirements information and test defect data in the system. We use the system Company wide for multiple businesses as well as our IT Dept to support IT infrastructure qualification via a separate SV&V process.
  • Provide test data retention
  • Provide ERES approval for work
  • Ease of integration with other commonly used tools.
retention of test cases and executed test results. Capture of automated and manual test results for submission to regulatory agencies.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Centralizing and organizing our test cases as well and as I and my QA Managers/Leads now have oversight into test case coverage of the user stories as well as test execution progress. We are also able to link each test case back to the product requirements and report how many test cases have been automated.
  • Enterprise Test Case Management features
  • QA process reporting and visibility
  • Allows us to scale our test practice
  • Easy to use and nicely integrates into our SDLC
  • Better integration with our Test Automation suites
  • Ability to customize our test execution reporting
  • User experience could be improved
Tricentis qTest is suited for our QA teams who are technical however not very well suited for the Business Testers who are used to working with Jira to enter test cases and manage their testing. A simplified UI would be better suited for these users.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We utilize Tricentis qTest as a manual test case management solution and integrate it with Jenkins to also include automated testing.
  • Provide a single solution for test case management
  • Provide a methodology of reporting test results
  • Integrate with Jenkins to facilitate automaton
  • Integrate with Jira to facilitate bug reporting.
  • Intuitive use. There is a steep learning curve.
  • More streamlined method of adding licenses. Currently it takes a long time to get a new license when I add staff.
Video conferences and the ability to get live training sessions help.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use qTest for our test cases and requirements repository, as well as tracking test cases execution status. The business problems qTest addresses for us is having traceability of feature requirements to test cases creation, manual test execution and automation status. Also ability to assign test cases to individual testers, create test plans for different releases, and run reports on them. Having the ability to integrate with Jira was crucial to support our SDLC. Most of the application teams within SAP Ariba is using qTest for the above purposes.
  • Ease of integration with Jira
  • Ability to customize test case properties
  • Easy to organize and create test plans and having visibility to statistics and execution summary.
  • Data query is slow for large projects (64109 test cases). It's not usable because the screen won't even load.
  • It would be nice to be able to add user to groups directly within the individual user Action menu. Instead of having to create user, assign projects, then go to Groups to add the user.
  • Some simple filtering with the search function or make it context based. So that if I am in Test Design tab, and I run a search, provide results for TC's only. Right now it returns everything from Requirements and Test Runs, etc.
qTest is well suited for software development teams both running Agile, Waterfall, or hybrid models. It's well suited also for any teams who use Jira for stories and defect tracking and want to have seamless integration.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use Tricentis qTest Explorer to capture objective evidence of the testing we perform for our software products. The fact that it automatically captures screenshots as we perform our testing, including things like text typed in fields, is valuable because it allows our testers to focus on actually testing the product instead of the procedural work of recording every step they took in the process.
  • Capturing screenshots automatically
  • Capturing user inputs automatically
  • Exporting Tricentis qTest Explorer session reports is clunky, and it's easy to forget that you have to enable popups for the domain or nothing will seem to happen
  • It would be nice if the domain we chose when signing up was actually included in the URL
  • Some of the management features are a bit confusing to navigate, like adding a user to the right projects after giving them a license
  • When running in MS Edge, we noticed that the Tricentis qTest Explorer report indicates the browser as Chrome.
  • It's difficult or not possible to use inside VMs or on Linux. We've also had scenarios where using the web extension for Tricentis qTest Explorer slowed our product under test down too much to be able to use it.
I've only used the Tricentis qTest Explorer portion of Tricentis qTest (I recall some of the test management stuff being too clunky and prescribed to fit our workflow, so we chose a different tool). It's well suited for automatically capturing screenshots of browser-based or Windows-based applications during test sessions. However, we've had difficulty getting it to work well in other contexts, such as inside a Virtual Machine or on Linux.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
Our organization used Tricentis qTest to document automated and manual test cases. Tricentis qTest was the first dedicated tool we've ever used to document test cases, and it was sorely needed because there was no single repository/source for our applications' use cases. Having a dedicated tool for this allowed us to organize and crowd-source our tests, and it made the reuse of tests significantly easier and cleaner.
  • Highly customizable: we were able to organize our test cases in unique ways that made our work easier.
  • Connectivity with Jira: being able to pull requirements information in from Jira was a big point for us.
  • Standalone tool: Being a standalone tool on a dedicated server, we were able to have access to our tests regardless of whether our Jira server was down.
  • Tricentis qTest wasn't particularly easy to use, especially for an organization that had not previously used to test case management tools. While there were a lot of things that you could do, the complexity made it difficult to just get started.
  • Not necessarily a comment about the tool itself, but the support that we got (or rather didn't get) from Tricentis left a lot to be desired. We were left to figure out a lot of things on our own. Training and product documentation was also lackluster.
  • The dedicated licenses were very expensive for a fledgling QA team. This prevented us from having enough licenses for everyone on the agile team to work with test cases. This was particularly painful because the full "read-write" license was required for anyone to just view test cases, a point that Tricentis sales staff misled us on.
  • The connectivity with Jira was temperamental and took an insane amount of time to set up the end to get working reliably. Support didn't work U.S. hours, requiring us to sync with them during early morning hours.
I believe that Tricentis qTest is optimal for organizations that have well-established quality practices, large budgets, and a solid idea of how they want to maintain their test cases. It might also be more suited to organizations that have a more waterfall work style because of the costs associated with multiple licenses required for product, development, business, and QA elements to individually collaborate. In our experience, this tool is not appropriate for smaller quality practices, that are trying to get a feel for how they want to organize and maintain their test cases.
Nick Larsen | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Incentivized
qTest is our test case repository. We have a 2-way integration with Jira, which we use as our defect and requirements management software. We also use the Sessions module of qTest as our evidence collection tool. Finally, we report on test execution and test coverage from qTest to submit as a deliverable to our internal audit team.
  • The organization aspects of qTest are very good.
  • When Sessions does not interrupt testing by bogging down system resources, it is helpful.
  • Parameters is a great module that we have not taken full advantage of.
  • Customer support has been abysmal since Tricentis took over qTest.
  • Over time, it feels like the app is getting worse and worse from a performance, reporting, and integration perspective.
  • Returning to support, a user should not have to write an email to support learning how to file a ticket on the support portal. The support portal could be MUCH more user-friendly.
  • Locating CURRENT documentation for qTest is difficult. Once it is found, the documentation is confusing and often redirects to broken links. Recently, for example, there was verbiage that seemed to indicate that qTest was end-of-life. When I attempted to get clarification on this, Support sent me a link to the document that cause the confusion in the first place.
  • When we signed on to qTest, we had a dedicated relationship manager. That lasted until shortly after the Tricentis takeover. This was very important to me as I am a high-touch client.
I would recommend spreadsheets for test case management before I would recommend qTest. The primary reason for this is the Tricentis support model. Second, when comparing the costs of qTest versus almost any other competing tool at a similar tier of functionality, qTest is vastly more expensive. For that added expense, I would expect exceptional support and/or functionality, and that is just something you don't get here.
Score 2 out of 10
Vetted Review
Verified User
Incentivized
The primary use case for us involves the management and execution of acceptance and regression test cases as part of our quality assurance process. qTest is tightly integrated into our Jira instance which allows us to pull requirements into qTest and build test cases against them. qTest is also used for our bi-weekly regression testing which consists of manual and automation efforts. The automation test framework utilizes the qTest API to return the pass/fail statistics from each test run for an aggregate view of overall regression testing status.
  • Test Case organization and presentation
  • API functionality
  • Simplistic UI
  • Jira Integration
  • Sluggish UI and frequently degraded performance
  • Lacking simple keyboard interactions like shift-clicking to select a list of test cases
  • Dated UI with minimal user benefitting improvements over the years
  • No support for Jira advanced roadmap fields such as 'Teams'
  • Slow and unhelpful customer support
For the primary use case, I described in the first answer qTest satisfies those needs when it comes to building and organizing test cases. qTest is also suited to be fine for executing and providing status updates on test cases. qTest is not known for innovation, primarily after the Tricentis acquisition. UI could use additional user experience feedback. qTest does not appear suitable for properly handling the storage of years worth of test cases/suites/runs. Performance is inadequate. There does not appear to be any improvements insight for the performance or usability of the application.
February 12, 2022

qTest to the rescue!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Over Test case management including design, execution, and reporting.
  • Good user experience
  • Test Case Management functionality
  • Integration with our Test Automation suites
  • Integration with Azure DevOps
Integration with our Azure DevOps Scrum boards can be improved.
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