TrustRadius: an HG Insights company

Trimble Fleet Mobility Reviews and Ratings

Rating: 9 out of 10
Score
9 out of 10

Community insights

TrustRadius Insights for Trimble Fleet Mobility are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-Friendly Interface: Users appreciate the convenience of easily turning the eld on and off through a portal that is user-friendly. This feature allows them to conveniently track their trailers using the ABS serial number.

Simplicity and Ease of Use: The software receives praise for its simplicity and ease of use. Users find it straightforward to navigate and appreciate the various customization options available for their trucking company.

Customizable Performance Reports: Users value the ability to generate customized performance reports and charts for their assets. They also find it useful that they can access the software through a mobile app, allowing them to stay updated on-the-go.

Reviews

3 Reviews

Appian Direct Route

Rating: 6 out of 10

Use Cases and Deployment Scope

Appian Direct Route is being used in the engineering department. It attempts to optimize the transportation routes at Black Horse Carriers.

Pros

  • Ability to optimize routes based on specific parameters
  • Ability to show a detailed map with routes in different color
  • Ability to optimize within routes

Cons

  • PC Miler integration
  • Distance settings are too complicated for the end user and you're not always confident the mileage is correct
  • Misc errors do occur from time to time which means the integration between Appian and Excel needs to improve for Appian to be a stable product

Likelihood to Recommend

Appian is well suited for optimization of routes and contrary to what Appian claims, it is not well suited for scheduling.

Appian in the Dedicated Analysis Environment

Rating: 9 out of 10

Use Cases and Deployment Scope

Appian is used as our primary route design tool for our Supply Chain Solutions / Dedicated Contract Carriage operations unit. We apply it to both new business development tasks as well as existing account ongoing management tasks. Other operating units within the company are supported by our group's Appian analysts and we have the potential to assign analysis resources to specific customer accounts if needed.

Pros

  • Appian is excellent for use in both the analysis arena and ongoing operations support. The speed to solution and quality of solution is at the top of the market.
  • The configurability of the system gives the user the flexibility to address almost any route problem imaginable. Analysts have the ability to recreate the "world" to fit their customer's needs rather than forcing the customer into a predetermined framework.
  • The installation of the software is flexible and can be structured to fit any work group's format, from a centralized core to a distributed mobile analysis team.

Cons

  • With the extreme flexibility and configurability of the system also comes a need to have one or more high end users of the software. Not every rank and file analyst will be able to take full advantage of the program.
  • There will inevitably be some customer problems that the system isn't able to successfully address. This may not always be a fault if the system (it can also stem from lack of information from the customer), but it will result in analyst frustration.
  • We have had a few issues with the configuration of the program on a particular analyst's PC. TMW support was very helpful in working out a solution, but it was still a week+ length issue to resolve.

Likelihood to Recommend

It is VERY adept at creating solutions for single or multiple point collection or distribution scenarios. We have multiple customers with large, central DCs that utilize Appian for their regular route rationalization processes. We have had less success when analyzing "touring" fleets where only historical data was available. Without the flexibility to change/select new combinations, the solution quality is diminished.

Appian Direct Route

Rating: 8 out of 10

Use Cases and Deployment Scope

Appian (Direct Route) is used by our centralized routing team, servicing 40 Distribution Centers across the country. It assists in building a route plan for a private fleet of over 800 tractors. Aside from generating a delivery plan, it houses all critical customer data (lat/long, receiving hours, etc.). The software can be used to optmize routes, to reduce miles / routes and generate cost savings, and also for modeling purpose in project analysis.

Pros

  • Software integrates well with other on-board monitoring devices (plan transfer to truck/driver)
  • Product does a great job of assisting in off-router stop placement to assure the impact to miles is minimal.
  • Direct Route tool is essential in project analysis to determine impact to miles/hours for proposed changes.

Cons

  • Transit times are sometimes inaccurate/inconsistent.
  • Software can slow down as a route file undergoes many changes.
  • Large quantity of input files can sometimes create confusion/inconsistency when route files are shared by multiple users.

Likelihood to Recommend

Direct Route software if best suited in a dynamic routing environment with milkrun/peddle routes. If a company is running static routes with one or two stops, the tool most likely will have limited impact on cost reduction. However, if a company delivers to many stops and has an opportunity to reroute their network, the tool would most likely reduce miles/routes and generate cost savings.

Vetted Review
Trimble Fleet Mobility
4 years of experience