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UpCity

UpCity

Overview

What is UpCity?

UpCity is a search engine optimization software solution offered by UpCity.

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Recent Reviews

TrustRadius Insights

UpCity has proven to be a valuable tool for businesses looking to improve their online rankings and increase website traffic. Users have …
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Pricing

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What is UpCity?

UpCity is a search engine optimization software solution offered by UpCity.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is UpCity?

UpCity Competitors

UpCity Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

UpCity is a search engine optimization software solution offered by UpCity.

CanIRank are common alternatives for UpCity.

Reviewers rate Site audit / diagnostics and Site recommendations and Local SEO highest, with a score of 1.

The most common users of UpCity are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(3)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

UpCity has proven to be a valuable tool for businesses looking to improve their online rankings and increase website traffic. Users have reported better search engine results for their targeted keywords, which has led to increased visibility and higher rankings in search engines. The software provides insightful reports that help track website performance and monitor SEO efforts. Additionally, UpCity has been praised for its ability to connect businesses with the right partners for their projects, saving time and effort. With UpCity, users can easily improve their local SEO and increase local traffic. The platform has also been commended for its understanding of SEO techniques and its role in improving users' skills in this domain.

Furthermore, UpCity allows businesses to stay connected with clients and transparently showcase the work being done. It enables the delivery of high-quality services, eliminating delays in decision-making. The platform offers comprehensive reporting, tracking, and optimization for SEO and social media tasks, catering to both beginners and experts in the field. Users can utilize UpCity to highlight their SEO performance against competitors, while marketing agencies leverage its capabilities to provide valuable insights and services to clients.

Many users have found that UpCity solves certain pain points, such as reporting problems and process improvements. While some issues still need to be addressed, the software shows great potential in driving success in SEO campaigns. It helps solve growth and retention issues for clients by improving website accessibility, search rankings, and conversions. With UpCity, businesses can easily scale their subscription services and create professional-looking reports with minimal effort. Users have also experienced significant improvements in organic ranking for valuable keywords, leading to more leads and clients.

Overall, businesses using UpCity have achieved their sales goals and maintained visibility in their respective industries. It has been effective in increasing online rankings and generating leads. Moreover, the software's step-by-step guide helps users improve their SEO performance while guiding marketing efforts. UpCity is a comprehensive reporting platform that aggregates SEO data and provides services for marketing agencies, bringing efficiencies and boosting customer satisfaction. Customers have reported positive results in terms of increased website traffic and improved search engine rankings after utilizing UpCity. The platform's analytics and reporting features have proven valuable in tracking the impact of SEO efforts, and businesses have successfully identified and resolved technical issues affecting their website's performance through UpCity.

Easy Review Generation: Users appreciate UpCity's ability to generate and collect reviews from clients easily, which helps attract new clients and improve the company's reputation. Many users have mentioned that this feature has been instrumental in increasing their online visibility and credibility.

Quality Onboarding Process: The quality onboarding process for new customers is highly valued by users. Several reviewers have commended UpCity for providing a seamless and comprehensive onboarding experience, ensuring that they are set up for success right from the start.

User-Friendly Dashboard Interface: The dashboard interface is praised for being user-friendly and providing detailed metrics about website performance. Many users find it easy to navigate through the various features of the dashboard, allowing them to monitor their website's progress effectively. Additionally, the availability of comprehensive analytics and reporting tools within the interface has been particularly appreciated by users as it provides valuable insights into their SEO efforts.

Difficult Backend Navigation: Users have found the backend navigation of UpCity difficult to navigate after an update, requiring them to ask their representative multiple times or search on Google to find things. This has made tasks more challenging and time-consuming for some reviewers.

Lack of Traffic Generation: Some users expressed dissatisfaction with the lack of traffic generated by UpCity, feeling misled by the platform's promise of hundreds of clicks but only receiving five. This discrepancy has led to no meaningful results for these customers.

Outdated Instructions: Several users feel that the tasks in UpCity should be updated to reflect changes in SEO and Google's algorithms, as some of the instructions provided are outdated and no longer applicable.

Users have made several recommendations based on their experiences with UpCity.

Firstly, many users recommend trying UpCity, especially for beginners in SEO or for those looking to establish an agency. It is seen as a great platform to get started with SEO and has been praised for its user-friendly interface and helpful features.

Secondly, users commonly recommend using UpCity for general SEO tasks and reporting. They find it useful for submitting Excel reports and tracking progress over time. Additionally, UpCity is often recommended as a cost-effective tool for businesses.

Lastly, in terms of support and guidance, users suggest taking the time to understand your requirements and consulting with UpCity's sales and service team. Patience is also advised when using the platform and seeking help from someone else if needed. Users highly praise UpCity's service, mentioning that it helps pinpoint what needs to be done to improve SEO.

Overall, users view UpCity as a worthwhile tool to consider, especially for beginners or those looking to enhance their SEO efforts.

Attribute Ratings

Reviews

(1-3 of 3)
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Score 1 out of 10
Vetted Review
Verified User
We signed up with upcity to increase traffic to our website and increase our SEO rating.
  • Selling
  • SEO for their own company
  • Locking you into contracts
  • Email response
  • Unwillingness to help dissatisfied customers
  • Unwillingness to address issues
  • False advertising regarding the number of click throughs and leads
  • Rude customer service reps that don’t help with your issues
  • Expensive service
  • Little value for money
If you’re a huge company with an infinite marketing budget and no time or concern to manage your budget it’s probably completely adequate.
SEO (8)
5%
0.5
Keyword analysis
10%
1.0
Backlink management
10%
1.0
SERP ranking tracking
N/A
N/A
Page grader
N/A
N/A
Competitive analysis
N/A
N/A
Site audit / diagnostics
10%
1.0
Site recommendations
10%
1.0
Task management
N/A
N/A
SEO Channels (4)
10%
1.0
Local SEO
10%
1.0
Social SEO
10%
1.0
Mobile SEO
10%
1.0
Global SEO
10%
1.0
SEO Platform & Account Management (2)
N/A
N/A
Multi-domain support
N/A
N/A
Integration with web analytics tools
N/A
N/A
  • Complete waste of money.
  • No return on value
  • Spent majority of marketing budget on 5 clicks to my site!
Clutch is far more successful. In the same time period, I’ve received 8 times as many clicks on Clutch at significantly less per month. I deeply regret ever signing up.
Usability is mediocre: They have a dashboard to track things but they have some antiquated system of ranking companies and don’t tell you what the logic is behind it. You also have no way to combat negative ratings or respond and try to correct them.
I received little help from customer service rep, Sarah. She told me I should speak to a manager to “reset my expectations”. Apparently, all the sales promises of more traffic and increase SEO were an issue with my expectations, and not the company failing to deliver.
Chris Kelley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
My marketing agency is a reseller of UpCity. We include the UpCity software in service offerings to our clients and use UpCity to provide services such as copywriting.
  • The UpCity platform is easy to use and simple to understand.
  • UpCity helps our agency by providing high quality copywriting for blogs and websites, as well as detailed research and analysis using their software.
  • The UpCity SEO report card tool is a helpful sales tool for generating leads.
  • Would like to see more detailed automated reporting especially regarding traffic data.
  • Would like to see more details around competitive analysis.
  • Would like the capability to see report card data for more than one keyword.
For our purposes, UpCity is well suited to our small business clients that are looking to improve their SEO. We have had a good partnership with UpCity to provide consulting and copywriting services for local search, social media and reputation management for our clients, and their software and reporting helps us show ROI to our clients.
SEO (8)
73.75%
7.4
Keyword analysis
90%
9.0
Backlink management
70%
7.0
SERP ranking tracking
80%
8.0
Page grader
70%
7.0
Competitive analysis
60%
6.0
Site audit / diagnostics
70%
7.0
Site recommendations
80%
8.0
Task management
70%
7.0
SEO Channels (4)
87.5%
8.8
Local SEO
90%
9.0
Social SEO
90%
9.0
Mobile SEO
90%
9.0
Global SEO
80%
8.0
SEO Platform & Account Management (2)
50%
5.0
Multi-domain support
100%
10.0
Integration with web analytics tools
N/A
N/A
  • UpCity has had a positive impact on our marketing agency by providing ongoing services such as research, analysis and copywriting.
  • UpCity software offers a simple platform for us to show ROI to our clients.
We selected UpCity primarily because of the ongoing services they provide. The UpCity software is a simple platform that enables us to easily show progress and ROI to our clients.
Caleb Kingston | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
UpCity was being used by me and 2 other people for other companies our organization managed.
  • Customized marketing checklist is incredible!
  • The way UpCity verifies items in your marketing checklist (like whether you have social accounts, you're on Google, etc,) helps my business, and others, save precious time having to manually verify them yourself.
  • I love the impact scores and estimated time shown on each task to give us a feel of how much we are doing each month and what value that time spent is.
  • The "about" and "how to" section on tasks makes it very clear how to accomplish each task.
  • Pricing seemed far to high for small agencies just starting.
  • I know UpCity has many more features than just a checklist, but I didn't find them as useful as the checklist and relied on other tools for citations and reporting.
UpCity is well suited for agencies or freelancers that want a defined process to help market for clients or small companies wanting to be found online. It's especially helpful for someone not that knowledgeable on SEO. As long as they follow the checklist, their site has a great chance at increased traffic. I find it's not as useful for companies and agencies that already has a process in place and a set criteria for marketing. If you've been in the business for a while and already know what you're doing, the checklist may not be as valuable.
SEO (8)
27.5%
2.8
Keyword analysis
N/A
N/A
Backlink management
N/A
N/A
SERP ranking tracking
N/A
N/A
Page grader
30%
3.0
Competitive analysis
30%
3.0
Site audit / diagnostics
30%
3.0
Site recommendations
30%
3.0
Task management
100%
10.0
SEO Channels (4)
80%
8.0
Local SEO
100%
10.0
Social SEO
50%
5.0
Mobile SEO
70%
7.0
Global SEO
100%
10.0
SEO Platform & Account Management (2)
80%
8.0
Multi-domain support
90%
9.0
Integration with web analytics tools
70%
7.0
  • UpCity was costly for us because we were small. If we were a 10 person agency, the price would be right in line with what we need.
  • UpCity has taught us many processes we needed to continue helping our clients be successful.
I actually like Ahrefs reporting much better for SEO. It doesn't have checklist system, though. Asana has a checklist system that is much easier to manage and integrates well with our other tools like Slack so we have moved to that for task tracking. The biggest strength UpCity had for us was the content that their checklists come with.
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