UVdesk Helpdesk

UVdesk Helpdesk is a SaaS-based customer support tool. It converts support emails into tickets. The vendor says with the help of UVdesk, companies can manage customer support services easily. UVdesk also offers features like knowledge base or FAQ creation to assist customers further.

The social media app integration that automatically converts tweets, posts, and comments from social media pages to tickets.

In the Seller Buyer Chat, companies can enable their customers to communicate with designated agents over chat establishing real-time communication between the customer and agent.

The Binaka App is a floating app that provides quick support to customers on a company’s website which is integrated with a knowledge base and can be converted into a contact form as well.