Overview
What is UVdesk Helpdesk?
UVdesk Helpdesk is a SaaS-based customer support tool. It converts support emails into tickets. The vendor says with the help of UVdesk, companies can manage customer support services easily. UVdesk also offers features like knowledge base or FAQ creation to…
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Get StartedPricing
What is UVdesk Helpdesk?
UVdesk Helpdesk is a SaaS-based customer support tool. It converts support emails into tickets. The vendor says with the help of UVdesk, companies can manage customer support services easily. UVdesk also offers features like knowledge base or FAQ creation to assist customers further.…
Entry-level set up fee?
- $11 Optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
UVdesk - How to integrate UVdesk helpdesk with Magento 2
Product Details
- About
- Competitors
- Tech Details
What is UVdesk Helpdesk?
UVdesk Helpdesk Features
Incident and problem management Features
- Supported: Organize and prioritize service tickets
- Supported: Ticket creation and submission
- Supported: Ticket response
- Supported: Automated responses
- Supported: Attachments/Screencasts
Self Help Community Features
- Supported: Forums
- Supported: Internal knowledge base
Multi-Channel Help Features
- Supported: Customer portal
- Supported: Live help chat
- Supported: Email support
UVdesk Helpdesk Screenshots
UVdesk Helpdesk Videos
UVdesk Helpdesk Competitors
UVdesk Helpdesk Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | North America, South America, Antarctica, Europe, Asia, Africa, Australia |
| Supported Languages | English, German, Arabic, Italian, French |
UVdesk Helpdesk Customer Size Distribution
| Consumers | 30% |
|---|---|
| Small Businesses (1-50 employees) | 30% |
| Mid-Size Companies (51-500 employees) | 20% |
| Enterprises (more than 500 employees) | 20% |
