Verint Channel AutomationFormerly Verint Engagement OrchestrationPricing
Verint Channel Automation Pricing Overview
What is Verint Channel Automation?
Verint Channel Automation (formerly Engagement Orchestration) provides a single pane, omnichannel experience that shows full interaction history across channels, with the goal of making any agent the right agent, while increasing contact center flexibility and capacity. …
Offerings
- Does not haveFree Trial
- Does not haveFree/Freemium Version
- Does not havePremium Consulting/Integration Services
Entry-level set up fee?
- No setup fee
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Verint Channel Automation Alternatives Pricing
The following is a quick overview of editions offered by other software in similar categories
Twilio
What is Twilio?
Twilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp.
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What is Brand Embassy (discontinued)?
Brand Embassy is now part of NICE inContact CXone (acquired May 2019).Brand Embassy is social customer service software designed to help companies with high volume social customer service prioritize and automate the customer experience. Incoming requests and mentions from social media, blogs and…
Pega Customer Decision Hub
What is Pega Customer Decision Hub?
Pega Customer Decision Hub optimizes customer lifetime value by providing an “always-on brain” to unify data, analytics, and channels into one connected experience. Customer Decision Hub collects data from every interaction as it’s taking place, combines that with the customer’s full interaction…