Vivantio

Additional Pricing Information

Vivantio pricing ranges from $49–$99 per agent, per month, billed annually. Pricing applies to technical agents only; self-service portal users, requestors, and customers do not require a license. Every Vivantio customer receives access to the full platform and feature set, including ITSM, AI, automation and approval workflows, CRM, asset management and CMDB, self-service and knowledge management, reporting and dashboards, integrations, and API access. There are no feature-based modules or tiers to purchase separately. Vivantio offers named, concurrent, and pooled licensing, which can be mixed to match different teams and usage patterns. Volume discounts begin at 15 agents and scale up to 40%. Educational institutions receive a 5% discount, and registered non-profits receive a 10% discount. Dedicated onboarding by Vivantio's in-house professional services team, a Customer Success Manager, and US and UK technical support are included. Enterprise pricing and the appropriate license mix are available through a custom quote.