ManageEngine ServiceDesk Plus Pricing

Rating: 9.2 out of 10

Score

9.2 out of 10

ManageEngine ServiceDesk Plus Pricing Plan Options

ManageEngine ServiceDesk Plus has 3 pricing plans(s). Available deployment types include on-premise, saas. Review pricing options and learn more about the product to determine which plan is right for you. A free version and a free trial are available for ManageEngine ServiceDesk Plus.

Plans

Standard

$10.00

On Premise

Professional

$21.00

On Premise

Enterprise

$50.00

On Premise

Alternatives for ManageEngine ServiceDesk Plus

Comparing pricing options side-by-side gives you clearer context on total cost so you can confidently choose the product that best fits your needs and budget. Compare ManageEngine ServiceDesk Plus pricing to the most common alternatives, backed by TrustRadius buyer data.

BMC Helix ITSM

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Freshservice

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Hyperview

Rating: 10 out of 10

Starting at: $2

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Support Options for ManageEngine ServiceDesk Plus

Support options are essential to consider when selecting a product because they directly affect issue resolution, team adoption, time-to-value, and lower downtime. Learn more about the support options that ManageEngine ServiceDesk Plus offers for its pricing tiers below.

Feature	Free	Paid
Phone	Available	Available
Live Chat	Available	Available
Email	Available	Available
Forum/Community	Available	Available
FAQ/Knowledgebase	Available	Available
Social Media	Available	Available
Video Tutorials / Webinar	Available	Available

What customers say about ManageEngine ServiceDesk Plus pricing

Real feedback from verified users about ManageEngine ServiceDesk Plus's pricing and value

Rating: 6 out of 10

“Not quite worth the price tag.”

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Verified User

June 8, 2016

Rating: 9 out of 10

“On the other hand, it is far more expensive, considering its lower capabilities, and its licensing model is not concurrently based (each technician uses up a license, even if the technician is not... … It can get very expensive when buying a license for multiple instances of this tool.”

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Verified User

July 21, 2019Incentivized

Rating: 9 out of 10

“License cost per technician.”

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Verified User

May 27, 2025Incentivized

Rating: 4 out of 10

“Not worth the money.”

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Verified User

June 27, 2019Incentivized

Rating: 4 out of 10

“Asset tracking duplication causing us to run out of licenses too quickly When you receive an item in the purchase order, you arent allowed to edit what the cost of the item was actually bought for...”

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Kayla Streeter

Information Technology Administrative Assistant in Information Technology at Capital Region Medical Center (1001-5000 employees, 2 years experience)

May 14, 2016Incentivized