What is Voiceform?
Voiceform is a Voice, Video and Text survey and form builder that leverages multimedia capabilities to improve how a company collects feedback from customers, employees or other audiences. This is to enable the user to hear the voice of the customer and turn it into content that drives an organization's sales and marketing efforts.
Voiceform aims to make feedback collection feel like an enjoyable conversation across multiple languages. And it helps collect more feedback from customers. Mobile-responsive forms and surveys help collect feedback wherever customers. With Voiceform, users can automate and scale customer interviews, while still maintaining the emotional insight found in an interview. Voiceforms can be shared via email, website embed or in-app widget, making data collection happen anywhere it is needed. Additionally, the user can turn these rich datapoints into social and marketing content. This transforms the customer's voice into testimonials, case studies, and customer spotlights. Ready-to-use tools auto-create assets for case studies, testimonials, presentations and more with assets that let the user turn feedback into a stylish video for a website, corporate presentations, operational reviews and landing pages. Customize each visualizations colour, branding and logos.
With collected data, users can automate analysis with access to auto-transcription, topic extraction, thematic analysis and keyword analysis to ensure collected data can be sorted, filtered, analyzed and shared. Invite team members, and make Voiceform a place to research and collaborate on company feedback and customer insight. Voiceform provides a way to collect, analyze and share feedback, and helps turn mountains of customer feedback into assets and insight that the company can use. Additional Voiceform features include analytical dashboards, custom logic, question branching, and integrations with CRMs, Communication Platforms and Data Tools. Additionally, users can leverage Voiceform to automate how surveys and forms are shared, either with in-platform email capabilities, and custom widgets.