WalkMe is a Digital Adoption Platform (DAP) that promises to transform the user experience in "today’s overwhelming digital world." Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe offers a transparent overlay that assists users to complete tasks easily within…
The following is a quick overview of editions offered by other software in similar categories
Appcues is online software for creating in-product experiences such as user onboarding, feature announcements, etc. without writing any code. (The vendor believes it's the non-technical people who oftentimes have the best information about a software user's needs and desires.) The goal of using…
Userpilot helps product teams deliver personalized in-app experiences to increase growth metrics at every stage of the user journey. Users can track product growth goals, nudge users to increase engagement, and analyze feedback at scale.
Customer support Digital adoption Customer engagement Enablement Value realization Success management Aligning to business objectives Providing … coming through about how to do tasks in a system, you can reduce the time and cost of your support staff answering these tickets…
ticket costed us $56 and a lot of valuable time in doing simple tasks for the users. … Insights. Cost. Support … Cut support cost. Reduce onboard timing. Increase feature adoption.
We have been unlocking huge value by bringing WalkMe to our many products for the last 3 years. We have been using WalkMe for many use cases or opportunities … had. They also showed their willingness to work with us by negotiating on cost and services and provided multiple…
support from the WalkMe team No improvement to our Product Adoption, so all cost and time and energy spent on implementation was a loss.
help along with giving insights into how users are using the product. Its price is very reasonable any and it is also easy to setup in the department. Enhancing
Sometime it's less responsive. Learning curve is high. Expensive option. custom options for dealership domain are not available. Analytics
Very expensive compared to competitors. Takes quite a while to learn all the features … probably haven't had a return on investment yet due to the product being very expensive and requiring a lot of time to set up and mai…
effort and knowledge. The pricing plans are not cost effective and they should have a proper categorizing of features to make it cost effective. … Loyal customers have become more worth and provide more revenue. Less expensive service channels and higher customer satisfaction.…
functionality explanations they need to be productive. It enhances the value of our application.
investment in order to learn the platform efficiently. WalkMe is a relatively expensive platform for the amount of effort it takes to build workflows (mobile functionality
user-friendly, and overall product quality and experience does not reflect the cost … They cost us tens of thousands of dollars by strong-arming us and refusing to cancel
Positive impact as it is reasonably priced CSM and AM helped to put the ROI together
