Elizabeth Cassidy

Elizabeth Cassidy
Member for a year
12 ratings & reviews completed
Average rating:  
Reputation: 200
TitleSenior Analyst, Customer Analytics
Job TypeAnalyst
DepartmentMarketing
CompanyAlliance Data Card Services
IndustryFinancial Services
Size5001-10,000 employees

Expertise

ProductExperienceLevel of Expertise
Oracle Service
Dropbox Business
2 years
Skype for Business, now part of Microsoft Teams
2 years
Freshdesk
Salesloft
3 years
Freshdesk Messaging (Formerly Freshchat)
Mailchimp
2 years
monday.com
2 years
WalkMe
Campaign Monitor
3 years
TeamSupport
Outreach
3 years

Badges

Pundit- Help Desk
Pundit- Live Chat
Pundit- Social Media Customer Service
Pundit- Customer Relationship Management (CRM)
Pundit- VoIP
Pundit- Customer Success
Pundit- Customer Experience Management
Pundit- Digital Adoption

Ratings and Reviews

ProductRatingRating DateReview Link
WalkMe
Apr 28, 2021Read Review
Skype for Business, now part of Microsoft Teams
Apr 28, 2021Read Review
Freshdesk
Apr 26, 2021Read Review
Freshdesk Messaging (Formerly Freshchat)
Apr 26, 2021Read Review
Oracle Service
Apr 12, 2021Read Review
TeamSupport
May 10, 2021
Outreach
May 10, 2021
Campaign Monitor
May 2, 2021
Mailchimp
Apr 25, 2021
monday.com
Apr 25, 2021
SalesLoft
Apr 25, 2021
Dropbox Business
Apr 21, 2021