Elizabeth Cassidy

Elizabeth Cassidy
Member for 5 years
12 ratings & reviews completed
Average rating:
Reputation: 200
| Title | Senior Analyst, Customer Analytics |
|---|---|
| Job Type | Analyst |
| Department | Marketing |
| Company | Alliance Data Card Services |
| Industry | Financial Services |
| Size | 5001-10,000 employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
Oracle Service | ||
Dropbox Business | 2 years | |
Skype for Business / Lync (discontinued) | 2 years | |
Freshdesk | ||
Salesloft | 3 years | |
Freshchat | ||
Intuit Mailchimp | 2 years | |
monday.com | 2 years | |
WalkMe | ||
Campaign Monitor by Marigold | 3 years | |
TeamSupport | ||
Outreach | 3 years |
Badges
Pundit- Help Desk
Pundit- Live Chat
Pundit- Social Media Customer Service
Pundit- Customer Relationship Management (CRM)
Pundit- VoIP
Pundit- Customer Success
Pundit- Customer Experience Management
Pundit- Digital Adoption
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| WalkMe | Apr 28, 2021 | Read Review | |
| Skype for Business / Lync (discontinued) | Apr 28, 2021 | Read Review | |
| Freshdesk | Apr 26, 2021 | Read Review | |
| Freshchat | Apr 26, 2021 | Read Review | |
| Oracle Service | Apr 12, 2021 | Read Review | |
| TeamSupport | May 10, 2021 | ||
| Outreach | May 10, 2021 | ||
| Campaign Monitor | May 2, 2021 | ||
| Mailchimp | Apr 25, 2021 | ||
| monday.com | Apr 25, 2021 | ||
| SalesLoft | Apr 25, 2021 | ||
| Dropbox Business | Apr 21, 2021 |