Warmly, Reviews & Insights

We used to identify visitors with intent on our website. Overall, it was decent enough, but nothing special. The onboarding experience was okay. We did get some data off of it, but not more than we get from the likes if R2B. One more important thing is that I found their help chat widget on the bottom right to be questionable.

It is a good starting point and easy enough to use. I imagine it being a better fit for heavy websites where you get a lot of visitors who do not necessarily have a lot of privacy filters that are protecting their data.

We are tracking the companies who engage with our website and documentation

Easy to track who engages with the website and docs

Primarily for capturing website visitors during their visit and being able to identify who they are, if they have engaged in any marketing activities etc. This is helpful for our ABM initiatives as we are targeting our ICP with personalized messaging. We also use Warmly, for live chat, although that's a pretty standard tool.

Could provide more accurate visitor id.