Webex App Reviews and Ratings

Rating: 8.4 out of 10

Score

8.4 out of 10

Community insights

TrustRadius Insights for Webex App are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Effortless Setup and Seamless Device Compatibility: Users have consistently praised the seamless setup process of Webex, emphasizing its compatibility with various peripheral devices that enhance user experience and convenience during meetings users also appreciate the mobility features that allow for connections on the go.

Language Translation: Users have noted the usefulness of real-time language translation. This allows users to connect with a diverse set of people and increases collaboration across multiple locations.

Robust Video Conferencing Capabilities with High Audio Quality: Reviewers appreciate the robust video conferencing capabilities offered by Webex, coupled with high-quality audio and smooth remote access options. This combination enhances communication effectiveness during virtual meetings and is highly valued by users.

Reviews

732 Reviews

Meetings and Webex App

Rating: 7 out of 10

Incentivized

February 14, 2026

Use Cases and Deployment Scope

We use Webex for online conferences and team meetings.. We also do webinars using Webex apps and also to conduct interviews. Webex Apps provides permanent links that can be reused and repurposed for a different meeting or seminar

Pros

Video conferences
load handeling
host handling

Cons

The desktop app

Likelihood to Recommend

Webex App helps in conducting meetings smoothly with its noise reduction with the new AI features. There were times where two big rooms full of people were on a Webex meeting and the noise reduction feature helped the conference to run smoothly and without any pauses or holds

Vaibhav Madaan

Flutter Developer in Engineering at Yoctel (11-50 employees)

Vetted Review

Webex App review

Rating: 8 out of 10

Incentivized

February 12, 2026

Use Cases and Deployment Scope

while making calls with cisco support teams.

we had to do a firewall life cycle so we did made meeting using cisco Webex App

Pros

browser app
chat integration in the app some apps does'nt allow copy paste commands

Cons

integration with Microsoft outlook

Likelihood to Recommend

Webex App is suited for every work scenario meeting, support

Heshaam Tulemaat B.Sc.

Network Engineer in Engineering at Sausage Kabelkommunikation AG (51-200 employees)

Vetted Review

1 year of experience

View profile

Webex App is Awesome

Rating: 9 out of 10

Incentivized

February 12, 2026

Use Cases and Deployment Scope

in my organisation Webex App replaced Skype so we use it everyday to talk to each other, set up meetings etc

Pros

accessibility
easy to use

Cons

to be able to call for free on phone numbers

Likelihood to Recommend

well suited to setup meetings and call colleagues

Verified User

Analyst in Engineering (10,001+ employees)

Vetted Review

Reseller

5 years of experience

Webex App review

Rating: 6 out of 10

Incentivized

February 12, 2026

Use Cases and Deployment Scope

We use Webex App for communication and tracking tickets also video meeting and presentations

Webex App also help us for documentation and keep track if progress on tasks

Pros

Nice chat experience
Nice video call
Nice integration with other Cisco products

Cons

Copy paste table in the chat area
Reply messages easier

Likelihood to Recommend

The chat environment is not tidy and structured you will be lost there

Pegah Eslamieh

Business Analyst in Engineering at Reconext (51-200 employees)

Vetted Review

2 years of experience

Webex App review

Rating: 9 out of 10

Incentivized

February 11, 2026

Use Cases and Deployment Scope

Webex Meeting, UCM Calling, Chat & Presence

Pros

Good Feature Set (especially in Chat, sometimes even better than messaging apps like WhatsApp, Signal) imo
Clear Log Structure & Log collection is easy
Updates can be hold back (slow channel) for a longer time

Cons

There are a lot of bugs - some smaller ones, that are "okay" to work with and some big bugs that prevent employees from work / prevent us admins to roll out newer versions
UCM Calling in Webex App is often causing problems - due to complex infrastructure with ccuc and expressway mra setup

Likelihood to Recommend

Meeting experience, chat

Verified User

Administrator in Information Technology (10,001+ employees)

Vetted Review

7 years of experience

Webex App for collaboration

Rating: 10 out of 10

Incentivized

February 11, 2026

Use Cases and Deployment Scope

I use it to communicate with Cisco employees.

Pros

Video quality
Stability

Cons

Interface
File sharing
Chat grouping

Likelihood to Recommend

It is easy to get in contact with Cisco employees and share with them content

Verified User

Engineer in Engineering (1001-5000 employees)

Vetted Review

5 years of experience

Webex App

Rating: 8 out of 10

Incentivized

February 11, 2026

Use Cases and Deployment Scope

For collaboration.

Pros

AI Summaries
video calls

Cons

file collaborations - the ability for multiple people to work on a single file

Likelihood to Recommend

good or video calls.

Brad Tompkins

VP in Information Technology at Innovatis Group (51-200 employees)

Vetted Review

1 year of experience

Webex App connecting people Easily

Rating: 10 out of 10

Incentivized

February 11, 2026

Use Cases and Deployment Scope

I use the Webex App mostly or customer and Partner interactions. Webex App is very easy to use whether on mobile or laptop . Great integration with Teams. It also has great AI features for meeting management.

Pros

Great AI meeting functions
Usability through Mobile works perfectly
Great Integration with Teams

Cons

Screensharing could be enhanced
The smoothing feature you have on MS Teams could be enhanced on Webex App for a more smooth appearence

Likelihood to Recommend

Laila Magnus

Account Manager in Sales at ORange (10,001+ employees)

Vetted Review

Reseller

6 years of experience

a great mobile app

Rating: 8 out of 10

Incentivized

February 11, 2026

Use Cases and Deployment Scope

on a daily basis to meet or message my Cisco counterparts

Pros

works great on a mobile device
Good notifications on smart watch
works well on my ipad

Cons

doesn't seem to like my audio on my HP laptop, when power is plugged in
screes sharing is sometimes a bit wobbly

Likelihood to Recommend

good on the go with a Mobile

Mike Christodoulou

partner manager in Sales at orange business (10,001+ employees)

Vetted Review

6 years of experience

Webex App Review

Rating: 8 out of 10

Incentivized

February 10, 2026

Use Cases and Deployment Scope

We use Webex App for Messaging, Meeting and On-Webex Calling. We are currently exploring the usage of full featured calling and presence integrations with other tools and vendors. We use Webex App primarily to communicate to some customers that only use Webex App and no other Meeting platforms like MS Teams or Zoom.

Pros

Giving an Overview about upcoming meetings through notifications
Ease of use for scheduling

Cons

presence integrations with other platforms
showing the busy status for offline meetings
showing presence for federated orgs

Likelihood to Recommend

Webex App is easy to use put has the afformentioned caviats

Verified User

Administrator in Information Technology (501-1000 employees)

Vetted Review

1 year of experience

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