Webex Events (formerly Socio)

Score8.9 out of 10

120 Reviews and Ratings

What is Webex Events (formerly Socio)?

Webex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.

Categories & Use Cases

Media

Screenshot of the Webex Events (formerly Socio) Video Room: Attendees can chat, join topically based discussion rooms, set-up 1:1 video meetings, and connect from anywhere.

Screenshot of the Webex Events (formerly Socio) Data Dashboard: From high-level attendee engagement analytics to drill down sponsor ROI metrics, Socio’s Data Dashboard offers insights to see what’s working (and what’s not) in real-time.

Screenshot of the Webex Events (formerly Socio) Lead Retrieval feature: So sponsors and exhibitors can capture leads with enriched data by scanning attendees’ QR codes and exporting them straight to their CRMs.

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Screenshot of the Webex Events (formerly Socio) Video Room: Attendees can chat, join topically based discussion rooms, set-up 1:1 video meetings, and connect from anywhere.

Calendar integration
Scheduling capabilities integrate with users’ Calendars.
Category average: 8.1
Meeting initiation
Meetings can be easily initiated, whether they are scheduled or on the fly.
Category average: 8
Integrates with social media
Integrates with social media sites like Twitter and LinkedIn to promote meetings and webinars.
Category average: 7.8

Mobile Application
A dedicated app for iOS and/or Android.
Category average: 8.3
Dashboard / Report / Visualization Interactivity on Mobile
In-app dashboard reports and data visualization.
Category average: 7.8
Branding options
Users can customize the look and feel of the application so that online events are branded (colors, company logo, etc.)
Category average: 8.3

Most Frequent Users

Top 3 industries using Webex Events (formerly Socio).

Based on HG Insights installation data

View all Reviews

#1 most frequent

Administrative and Support and Waste Management and Remediation Services

25.0%

1 installation of 4

#2 most frequent

Finance and Insurance

25.0%

1 installation of 4

#3 most frequent

Information

25.0%

1 installation of 4

Pros

Robust live streaming with branding options and interactive features
Comprehensive event registration and attendee management system
Customization features for tailoring event experiences and sponsor promotion

Cons

Challenging user interface and navigation, particularly on mobile devices
Desire for additional integrated features like quizzes, surveys, or QR generation
Limited integration capabilities with third-party tools and existing enterprise suites

Shalini Arora View profile

Technical Specialist in Information Technology at Capgemini (501-1000 employees)

Use Cases and Deployment Scope

Formerly Webex Events was Socio application that we are using for hosting town hall meetings inside or outside the organisation. It is very good because it doesn't have any limitation for large no of audience. Allow us to getting surveys & feedbacks during the meetings without any hassle. It gives the simple and easy to use UI where we can handle all the controls of the application. It is good and recommended for hybrid & virtual events.

Pros

Wide of range of features and no limitations for audience.
Easy to host hybrid as well as virtual events.
Gives transparency and realtime insights of the audience.

Cons

Web application is not good as mobile or desktop app.
Limited 3rd party integrations.

Return on Investment

Audience tracking for better analytics.
Brands promotions through events.
More engagements and productive for audience.

Amanda Morehead View profile

Program Specialist at Orange County Public Schools (10,001+ employees)

Use Cases and Deployment Scope

We used the Webex Events app for our district wide day of professional learning. We set it up almost like a mini - conference with all of the sessions and speakers listed for our teachers to be able to view during the day of learning. We also used it to share time sensitive messages to them through out the day.

Pros

easy to use
great customer service/help
clean design

Cons

being able to schedule speakers to more than one room if they were in multiple sessions

Return on Investment

our teachers loved the new feature of an app and it increased the overall engagement

Akriti Chawla View profile

Lead Technical Specialist in Information Technology at GlobalLogic (501-1000 employees)

Use Cases and Deployment Scope

This is one of the professional platform for organising employee engagement in our organisation on very large scale. It works in every situations like registering, allocation of resources and audience engagement & analytics. We can promote our brands and sponsor in our events with customised branding using the inbuilt tools. Application ensure robust security & audio/video quality with zero downtime. It is very useful in our HR department for organising the events weekly for active employee engagement.

Pros

Live streaming with promoting of our brand sponsors.
Flawlessly works in large events.
Easily integrate with other Webex solutions.
Saves times from in person events.

Cons

User Interface needs modernisation.
More features to be added like adding of quizzes and surveys.

Return on Investment

Reduce events maintenance & organising cost
Gives transparency, flexibility and productivity in events.
Preplanning makes events more successful and reduce efforts.

Other Software Used

Webex Meetings

Roli Sharma View profile

Technical Professional in Information Technology at Accenture (1001-5000 employees)

Use Cases and Deployment Scope

We are using this solution for organising events in our organisation on large scale. It handle every thing related to events like registering, resource allocation, engagement participation as well as audience analytics. It has lots of customisation options like we can promote our sponsors during the events. Really it is very secure, robust and no downtime. It makes the virtual events superb. It saves lots of money as well as time.

Pros

Online registration saves time and gives the accurate audience participation.
Customisation options allow us to promote our brand as well as sponsors.
Recording of events is smooth and robust.

Cons

Mobile application not as user friendly.
Realtime conducting of polls or Q&A during events is challenging sometimes.

Return on Investment

Helped our sponsors to get the good response.
Audience enjoyed a lot and helps to show more engaged during the virtual events.
It saves resources and maintenance cost as well.

Verified User

Employee in Marketing (1001-5000 employees)

Use Cases and Deployment Scope

I use Webex Events to tame and centralize what would otherwise be very scattered workflows in my day-to-day. My team and I handle these really big travel expos and partnership summits quite often. These would be a nightmare without Webex Events. I can't even imagine managing these without it.

Pros

Building complex agendas
It has very useful built in engagement tools
uniform branding in webinars

Cons

The sponsor and exhibitor portal is way too rigid. I struggle alot when trying to give the team creative freedom while planning events together

Return on Investment

we've seen the biggest Roi as we lean more into hosting hybrid events. The workload goes down by about a quarter
The analytics lets me spot opportunity spots then share it with stakeholders

Other Software Used

Wrike, HubSpot CRM

Cvent Event Management

Bizzabo

RingCentral Events

Webex Events (formerly Socio)

What is Webex Events (formerly Socio)?

Categories & Use Cases

Media