Cvent Event Management

Score9 out of 10

617 Reviews and Ratings

What is Cvent Event Management?

Cvent is a cloud-based enterprise event management company offering software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling properties to increase business demand through targeted advertising and improve conversion through proprietary demand management and business intelligence solutions.

Cvent solutions aim to optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events. They state they currently have nearly 4,000 employees and that their applications have over 300,000 users worldwide.

Categories & Use Cases

Videos

Event registration
Attendees can register in advance for upcoming online events (such as webinars).
Category average: 7.7
Registration, RSVP, and ticketing
Attendees can register, RSVP, and/or purchase tickets for the event in advance
Category average: 8.4
Attendee list export
The ability to export lists of event participants.
Category average: 8.4

Responsive Design for Web Access
Web design aimed at producing easy-to-read sites across a range of different devices.
Category average: 7.7
Integrates with social media
Integrates with social media sites like Twitter and LinkedIn to promote meetings and webinars.
Category average: 7.8
Dashboard / Report / Visualization Interactivity on Mobile
In-app dashboard reports and data visualization.
Category average: 7.8

Most Frequent Users

Top 3 industries using Cvent Event Management.

Based on HG Insights installation data

View all Reviews

#1 most frequent

Professional, Scientific, and Technical Services

14.8%

292 installations of 1,979

“We use Cvent Event Management in every step of our event processes! It has been a game-changer for keeping our events organized and for involving stakeholders in the event processes, too.”
— Events Manager, ConnectWise (Enterprises)

#2 most frequent

Finance and Insurance

11.4%

226 installations of 1,979

#3 most frequent

Manufacturing

10.9%

215 installations of 1,979

Pros

Comprehensive event reporting and data analytics for revenue and attendee insights
Streamlined registration management with historical attendee data retention
Extensive customization options for complex registration paths

Cons

Basic AI features with limited capabilities for content or agenda generation
User interface lacks intuitiveness, with navigation challenges and buried features
Limitations in cross-event reporting and analytics capabilities

Kelli Mahoney

Associate Director, Global Events at AJC (201-500 employees)

Use Cases and Deployment Scope

Cvent helps us manage event registration, onsite check-in, badge printing, and the mobile app. We use Cvent appointments to manage donor and advocacy meetings, and the agenda to manage sessions and registrant schedules.

Pros

Event registration - manages different registration types for different programming.
Audience Segmentation - from sessions to event emails to push notifications, Cvent's audience segmentation saves us so much time.
Training - Cvent has a vast library of help articles and community questions and answers to help both new and seasoned users.

Cons

Transparent pricing.
Staff Assignments (Scheduling) - we really need a way to manage on-site staff assignments.

Return on Investment

Time saver due to less manual segmentation.
Adding AI enhancements give us a edge.
We look and feel more professional.

Usability

Alternatives Considered

Bizzabo and RainFocus

Elizabeth Villa View profile

Director, Trade Shows and Events in Marketing at ECI (1001-5000 employees)

Use Cases and Deployment Scope

Using Cvent gives us an overview of all events across our organization, enabling us to track metrics, registration data, and customer engagement. Having both our hosted and third-party events on the platform gives our executives visibility into the team's workload and where requests are coming in throughout the company.

Pros

Reporting.
AI features constantly being upgraded and added.
Complex registration paths.
Payments and invoice tracking.

Cons

Integration of registration features into the Attendee Hub, such as automatically blocking time for overlapping sessions rather than requiring session groups.
Pricing and contract negotiations.
Session visibility is complex and hard to set up.

Return on Investment

Clarity for executive review.
Flexible data analytics at my fingertips.
Streamline business process and stakeholder events program adoption.

Usability

Alternatives Considered

RainFocus, Splash Event Marketing Platform and Swoogo

Other Software Used

Adobe Marketo Engage

michelle accaputo

Senior delegate services at Think business events (11-50 employees)

Use Cases and Deployment Scope

As one of the main users of Cvent Event Management in our organisation, I can confidently say it has transformed the way we manage events. From registration reporting and the Attendee Hub to onsite badge printing, the platform delivers outstanding results. The onsite applications are incredibly easy to use, and clients are always impressed by the speed, professionalism and quality of the attendee experience. Quite simply, Cvent Event Management makes us look good.

Pros

Onsite printing
Reporting
AI
Customer service
Awesome onsite team
Survey

Cons

Work more with end users to improve system
More beta testing
User interface needs some work

Return on Investment

Badge system
We can get live data straight away

Usability

Alternatives Considered

Certain Event Automation Software

Other Software Used

monday.com

Jo Anna Chapin

Sr. Mtg Tech Manager at American Cancer Society (1001-5000 employees)

Use Cases and Deployment Scope

As part of our SMM program, we contracted with Cvent to consolidate all of our data into one place, rather than multiple tools that did not talk to one another and required a lot of manual work to report from event to event. We were using 1 technology for registration, 1 for a request form, 1 for attendee management, 1 for budgeting, 1 for sourcing hotels, 1 for contracting, and 1 for leadership overview/insights. Using Cvent allows us to use 1-2 tools to date.

Pros

Training
Overview
Reporting
Insights
Customizable access.

Cons

Admin training assignments/push trainings to users.
Ease of contracting from an RFP to reduce emails with contract attachments. Track when a hotel views or responds to a contract and the ability for them to ONLY edit the contract in the RFP.
Modernize files and every area of the platform, such as upload example files, directions in the hidden areas, like how to mass upload session registrant changes or invitee list uploads.

Return on Investment

The speed at which we can get insights on our overall program or one off events.
LIVE REPORTS are a game changer for stakeholders, so they don't need to rely on us sending updates.

Usability

Carrie Tovar View profile

Sr. Associate in Corporate at Santander Bank (10,001+ employees)

Use Cases and Deployment Scope

Cvent Event Management helps keep internal meetings, networking, and engagement events streamlined. The consistent look and feel allows our employees to easily recognize the types of events they are responding to, without being stale or redundant. Keeping track of attendance is a breeze because calendar invites can be generated and pushed to calendars. We also appreciate the frequent new features being offered through Cvent!

Pros

Track and keep attendance numbers.
Provide calendar holds.
Updated data.
Simple edit event information.

Cons

Sometimes the main dashboard is difficult to navigate.
Organization of past events could be better.

Return on Investment

Using Cvent brings a level of professionalism that employees notice.

Usability

Alternatives Considered

SurveyMonkey

Other Software Used

Slido, Canva, Microsoft Viva Engage

Eventbrite

Aventri

Certain Event Automation Software

Cvent Event Management

What is Cvent Event Management?

Categories & Use Cases

Videos