TrustRadius: an HG Insights company
Back to Overview
webinar.net Logo

webinar.net Reviews and Ratings

Rating: 9.6 out of 10
Score
9.6 out of 10

Community insights

TrustRadius Insights for webinar.net are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Visually Appealing and User-Friendly Platform: Users have consistently praised webinar.net's platform for being visually appealing and user-friendly. Many reviewers appreciate the intuitive user interface and the ability to customize the appearance of their webinars without coding knowledge. Multiple users have expressed their satisfaction with the platform's multiple customizations in appearance and branding, including the use of their own or their clients' imagery.

Exceptional Customer Service: The exceptional customer service provided by webinar.net has been highly appreciated by users. Reviewers have consistently mentioned the prompt and focused support they received from the support team. Users feel valued by webinar.net, with prompt responses, understanding, patience, and a focus on making their work easier and more efficient. The responsive, understanding, patient, and helpful nature of the support team has been highlighted by multiple users.

Ease of Navigation and Use: Users find webinar.net's platform easy to navigate and use. They appreciate the ease of distributing webinar links to presenters and audiences, as well as features like Email Notification that automatically generate and send emails for specific webinars. The platform is described as user-friendly, easy to manage, and of great quality by many reviewers.

Reviews

1 Review

Not my favorite choice, but a lot of room for improvement

Rating: 5 out of 10
Incentivized

Use Cases and Deployment Scope

We use it for clients webinars from 30-50 to 1,000 attendees. The team I work in has delivered hundreds of webinars using this platform in 2023, making it the most used webinar platform this year for our external webinars. Our clients are pharma, biotech, medtech, nutraceutical companies and also associations.

Pros

  • calendar tool on the registration page
  • being able to embed videos on the registration page
  • note tool for presenters
  • large number of attendees allowed

Cons

  • connectivity for presenters is not easy and not user friendly enough
  • you can't just choose CET time, you need to display a city in CET time
  • no blurred background
  • no virtual background

Likelihood to Recommend

If price is not an object, I would always prefer ON24 rather than webinar.net. However, ON24 is much more expensive.

Webinar.net is owned by 6connex, so the integration of webinar.net in 6connex is recommended if you need to host a webinar in a 6connex environment.

Support staff is nice, but not knowledgeable enough and takes too long.

When a presenter plays a video they get muted automatically, even if the video has no sound! So you then have to either unmute the speaker yourself or having him/her doing it which adds to the stress of the moment.

We have had a few cases when email reminders didn't go out, even if programmed and saved correctly.

VU
Verified User
Project Manager (10,001+ employees)
Vetted Review
webinar.net
1 year of experience