webinar.net

Visually Appealing and User-Friendly Platform: Users have consistently praised webinar.net's platform for being visually appealing and user-friendly. Many reviewers appreciate the intuitive user interface and the ability to customize the appearance of their webinars without coding knowledge. Multiple users have expressed their satisfaction with the platform's multiple customizations in appearance and branding, including the use of their own or their clients' imagery.

Exceptional Customer Service: The exceptional customer service provided by webinar.net has been highly appreciated by users. Reviewers have consistently mentioned the prompt and focused support they received from the support team. Users feel valued by webinar.net, with prompt responses, understanding, patience, and a focus on making their work easier and more efficient. The responsive, understanding, patient, and helpful nature of the support team has been highlighted by multiple users.

Ease of Navigation and Use: Users find webinar.net's platform easy to navigate and use. They appreciate the ease of distributing webinar links to presenters and audiences, as well as features like Email Notification that automatically generate and send emails for specific webinars. The platform is described as user-friendly, easy to manage, and of great quality by many reviewers.

High Price: Users have consistently found the price of webinar.net to be extremely high across all plans. Several reviewers mentioned that the cost per event is expensive and felt that they were charged for every feature. Some users even expressed dissatisfaction with having to purchase multiple licenses for running concurrent sessions, which added to the overall cost.

Lack of User-Friendliness: Many users felt that webinar.net could be more user-friendly, especially when it comes to setting up and running webinars. They mentioned relying on third-party support for their national virtual summit and coordinating events for their smaller team was not as simple without that support. Additionally, some users found editing content in the backend challenging and stated that a separate platform like Zoom was needed to host breakout rooms.

Limited Features: Some users mentioned that while webinar.net offers basic features, they still desired additional functionalities. They suggested helpful features such as the ability to blur speakers' backgrounds or insert backgrounds, a multi-registration page, and the ability to run two events under the same license simultaneously. Although they appreciated that the company is constantly working on adding updates and features, some users found certain capabilities limited, such as hosting focus group discussions or integrating with Pardot.

Based on user reviews, the most common recommendations for Webinar.net are as follows:

1. Users highly recommend Webinar.net for hosting virtual events and customization. They appreciate the flexibility of month-to-month contracts and the ability to modify the contract to suit their specific needs. The platform is praised for its user-friendly interface and management-friendly features, making it easy to set up and brand the platform. Users also highlight the scalability of Webinar.net, which allows for both desktop and mobile usage without the need for plugins.

2. Users emphasize the outstanding customer service provided by Webinar.net. The level of support and quick response times from tech support are mentioned as valuable aspects of the platform. Furthermore, users recommend considering the experience of attendees, speakers, and staff when evaluating a webinar platform, and they find that Webinar.net provides an excellent experience for all three groups.

3. Some users suggest improvements in pricing and layout. While acknowledging the coolness factor of the app, they believe that a more professional layout could enhance the overall experience. Users recommend exploring lower pricing options per event or setting an annual dollar amount while expecting rapid support response. Additionally, a few users mention that although the backend of Webinar.net could use some work, it is still considered a better option compared to other platforms.

Overall, users highly recommend Webinar.net for its customizable branding options, professional platform, outstanding customer service, and ease of use. They advise potential users to thoroughly test the capabilities of the platform and take advantage of training offered by Webinar.net's support team before implementing it for clients or streaming conferences.