Item: webinar.net
Rating: 5
Author: Verified User

Use Cases and Deployment Scope

We use it for clients webinars from 30-50 to 1,000 attendees. The team I work in has delivered hundreds of webinars using this platform in 2023, making it the most used webinar platform this year for our external webinars. Our clients are pharma, biotech, medtech, nutraceutical companies and also associations.

Pros and Cons

calendar tool on the registration page
being able to embed videos on the registration page
note tool for presenters
large number of attendees allowed

connectivity for presenters is not easy and not user friendly enough
you can't just choose CET time, you need to display a city in CET time
no blurred background
no virtual background

Return on Investment

higher number of attendees
repeating clients
more likelihood to create a series of events vs a standalone event

Alternatives Considered

ON24, Webex Meetings, Webex Webinars, 6Connex, Zoom Webinars and Microsoft Teams

webinar.net was adopted by our company to replace ON24 since it is much cheaper. We use it in combination with Slido, sometimes. It serves large one-way webinars (up to 1,000 attendees) with limited interaction (polls and Q&A), while for smaller and more interactive online events we keep using Microsoft Teams Meetings or Webinars and Zoom Meetings.

Key Insights

Do you think webinar.net delivers good value for the price?

Not sure

Are you happy with webinar.net's feature set?

Did webinar.net live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of webinar.net go as expected?

I wasn't involved with the implementation phase

Would you buy webinar.net again?

Other Software Used

ON24, Webex Meetings, 6Connex

Usability

The audience screen doesn't adjust automatically, not even on mobile phones; connection for presenters is difficult, taking time to support them and many times leaving them a bit frustrated. For us, it is not ideal the time it takes to publish content and also the time and quality of the support team replies. However, it has great potential for improvement.

Support Rating

They are very kind and readily available online and off-line; however they hardly know the answers and always need to check, making it very lengthy process and sometimes it feels like a bit of a waste of time too. I would suggest they are given more training to start with.

Likelihood to Recommend

If price is not an object, I would always prefer ON24 rather than webinar.net. However, ON24 is much more expensive.
Webinar.net is owned by 6Connex, so the integration of webinar.net in 6Connex is recommended if you need to host a webinar in a 6Connex environment.
Support staff is nice, but not knowledgeable enough and takes too long.
When a presenter plays a video they get muted automatically, even if the video has no sound! So you then have to either unmute the speaker yourself or having him/her doing it which adds to the stress of the moment.
We have had a few cases when email reminders didn't go out, even if programmed and saved correctly.

Not my favorite choice, but a lot of room for improvement

Overall Satisfaction with webinar.net