TrustRadius: an HG Insights company
Back to Overview

WeTransfer Reviews and Ratings

Rating: 8.1 out of 10
Score
8.1 out of 10

Community insights

TrustRadius Insights for WeTransfer are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Speed of File Transfer: Many users have consistently praised WeTransfer for its impressive speed when it comes to both uploading and downloading files. This quick and efficient performance allows users to seamlessly share large files without any delays or frustrations.

Document Tracking: The feature that enables users to track the status of their shared documents is highly valued by many reviewers. They appreciate being able to see if a document has been opened by the recipient, as well as how many times it has been accessed. This valuable insight helps users stay informed and ensures that important files are being viewed and utilized.

Password Protection: WeTransfer offers the convenient option of password protecting documents, which several users find extremely useful. By adding an extra layer of security, this feature gives users peace of mind knowing that their sensitive information is protected from unauthorized access.

Reviews

13 Reviews

WeTransfer - Awesome and One the Simplest Solutions Out There.

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

WeTransfer is great for single transfer solutions up to 2GB! It makes getting large files sent possible without signing up for a subscription. This is an especially great solution for contractors and freelancers.

Pros

  • Transferring files.
  • Large file sharing.
  • Incredibly simple interface.

Cons

  • Long-term file sharing and cloud solutions.
  • Hard limit on transfers for free/entry tier plan.
  • Broader business-grade controls without needing an enterprise plan.

Likelihood to Recommend

WeTransfer is an almost frictionless file-sharing tool that even tech-challenged people can use. The large file sizes, ease of use, and non-subscription use are incredible features.

JB
James Bishop
Nonprofit Marketing Consultant in Marketing at James Bishop Co. (1-10 employees)
Vetted Review
WeTransfer
15 years of experience
Verified on LinkedIn

The ease of use is unmatched

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

WeTransfer is a great option for the company I work for when transferring files to and from multiple venders and freelancers. I work in video production so there is a lot of assets involved with editing. WeTransfer let's us connect with everyone on the project to share the files remotely.

Pros

  • file structure
  • usability

Cons

  • syncing with slack to let teams know the download is available

Likelihood to Recommend

Working in the creative field, we are constantly transferring video, audio, graphics, and photography. We are also using local crews to capture the assets. If we are not on scene, the local crews can upload to WeTransfer and share the files with our team remotely. This helps with turnaround time on projects and organization.

VU
Verified User
Employee in Marketing (11-50 employees)
Vetted Review
WeTransfer
6 years of experience

Best large file transfer service

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

It is used to to transfer big files (e.g. several GB). This is quite common when dealing with media files and when working with parties outside of your organization. It's a safe and reliable way to share large files while saving storage during the transfer process.

Pros

  • Sending large files
  • The most straightforward way to share large files
  • Effective email reminders (e.g. your file is about to expire)

Cons

  • It could incorporate a folder system in file upload to be preserved
  • Password protection for downloading the files

Likelihood to Recommend

It's well suited for professional and personal needs. It's great for anyone working with design, videos, etc. It's also great for client work as most people are already well aware of the service (they may use it for their personal needs) and tend to trust it. I suppose it's less appropriate in case you're looking for a long term cloud storage of your files.

SR
Sara Rudman
Full-Stack Digital Marketer & Accessibility Expert in Marketing at Wisebee (1-10 employees)
Vetted Review
WeTransfer
5 years of experience
Verified on LinkedIn

Fastest way to share files with no need to create an account, and for free!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use WeTransfer in order to share materials between employees inside the company or to share them with clients and other companies. It helps us share big files that we can not attach via email on occasions where we can not upload them to Google Drive. It's extremely easy to use!

Pros

  • Not asking you to have an account to upload things.
  • Not asking you to have an account to download things.
  • Being free for not so big files.

Cons

  • It "broke" a few times lately.
  • The deadline to download files sometimes is not long enough (even though it's days!!).
  • It'd be great if it was free for bigger files too.

Likelihood to Recommend

It is the most appropriate tool to quickly share documents with someone you don't want to give access to your company's own online library, yet you have to share files. It's great that there's no need to create a user, nor for uploading or downloading files. Just have in mind that the documents on the link have an expiration day!

PC
Patricia Calleja
Creative Copywriter in Marketing at Making Science (501-1000 employees)
Vetted Review
WeTransfer
3 years of experience

Free, awesome, and reliable

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

WeTransfer is very helpful when sending large documents to clients when email or Dropbox is not available. It's very easy to use.

Pros

  • File transfers.
  • Free.

Cons

  • Save contacts.
  • Lower price.

Likelihood to Recommend

WeTransfer works well for sharing outside of a shared drive, and especially for large file sizes. We use WeTransfer for sharing files and assets with clients, vendors and 3rd parties. It's valuable for sharing outside our corporate shared drive, accessing from remote offices, and especially for download and sharing large files.

DH
Doug Harrison
Director of Client Services in Marketing at Ramp Communications Inc. (1-10 employees)
Vetted Review
WeTransfer
5 years of experience
View profile

If you regularly need to send files to your clients, WeTransfer is your new best friend.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

I use it to transfer photos to clients as part of my photo editing service. I need to be able to receive and send photos easily.

Pros

  • You don't have to sign up for an account, you can just use it when visiting the website.
  • It is really simple and straightforward to use.
  • It has never failed me.
  • It tells you when your files have been successfully sent and when the other person downloaded it.

Cons

  • There is nothing I'm missing. I'm using the free version and it's working great for me at this stage.

Likelihood to Recommend

WeTransfer is well suited when you have multiple photos you want to share with someone, i.e. a photographer, photo editor or freelancer may benefit.

VU
Verified User
Professional in Professional Services (1-10 employees)
Vetted Review
WeTransfer
2 years of experience

Hassle-Free Way To Send & Receive Files

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

I've recently begun using WeTransfer more regular to send files to clients, because it's easier to use than Dropbox and Box, in my opinion. While I've used WeTransfer off and on for many years, it's slowly becoming my de facto method for file transfers. It's quick, easy, uncluttered and uncomplicated.

Pros

  • File transfers.
  • Ease of downloads.
  • Great interface.

Cons

  • The price for Pro is a bit high.
  • A way for free users to save an address book.
  • The offline app isn't as robust as the web client.

Likelihood to Recommend

I'm transferring audio files to clients on a daily basis, and I need a way to do that quickly and efficiently. WeTransfer fits both those criteria - their emails are timely, they send me notifications when files have been downloaded at the client end, and the file size is great for even free users.

RG
Rob Gokee
Podcast Producer & Audio Mixer in Professional Services at Rob Gokee Music (1-10 employees)
Vetted Review
WeTransfer
7 years of experience
View profile

Dropbox vs. WeTransfer

Rating: 5 out of 10
Incentivized

Use Cases and Deployment Scope

We have to send very large files, which are usually high-resolution images of artworks that we sell. This is the lifeblood of our business. We prefer Dropbox, but many others we work with prefer WeTransfer. It seems to be most helpful when dealing with a large company that has a firewall and will not allow users inside the firewall to download and install software like Dropbox.

Pros

  • Beautiful interface.
  • Useful for those inside firewalls.
  • Generally very speedy.

Cons

  • I deeply dislike that I don't know where WeTransfer puts my files after they are downloaded, especially from computer to computer, since those settings are usually different.

Likelihood to Recommend

WeTransfer is super great for users behind a firewall. But we prefer using Dropbox because we know where our files are at all times, across all devices. Otherwise, WeTransfer is very easy to use and I especially like that the loading screens are frequently different or beautiful or entertaining instead of bland.

VU
Verified User
Executive in Corporate (1-10 employees)
Vetted Review
WeTransfer
4 years of experience

WeTransfer is the best way to send files

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Our production team uses WeTransfer (Pro membership) on a daily basis to send project files and drafts between our team and to deliver files to clients. It enables us to send much larger files than email and is more efficient than using a cloud service.

Pros

  • Transferring large files.
  • Auto expiring links after a set amount of time.
  • Allows branded backgrounds to keep branding cohesive.

Cons

  • Possibly a higher paid tier for even larger files.
  • More video integration for branding.
  • Better, more customizable "message" area.

Likelihood to Recommend

WeTransfer is great for sending files too large for email without having to hassle with Dropbox or another cloud service.

MA
Michael Anderson
Audio Engineer/ Editor at VideoBranch (1-10 employees)
Vetted Review
WeTransfer
4 years of experience
View profile

WeTransfer is our favorite for remote work and sharing files - without it our work is more challenging

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use WeTransfer for sharing files and assets with clients, vendors and 3rd parties. It's valuable for sharing outside our corporate shared drive, accessing from remote offices, and especially for download and sharing large files.

Pros

  • Sharing large files
  • Accessing files remotely
  • Sharing files remotely
  • Sharing with those who do not have access to our shared drive (clients, vendors, 3rd parties)

Cons

  • File limit for the free transfer version sometimes is not enough
  • Chrome can be a bit wonky uploading - sometimes it takes more than once to complete

Likelihood to Recommend

WeTransfer works well for sharing outside of a shared drive, and especially for large file sizes. The biggest challenge is that there are other options for file sharing and our clients and vendors use many different ones - it would be great if we could adopt just one.

AM
Ann M. Frank
Digital Asset Management and Art Buyer in Product Management at BVK (201-500 employees)
Vetted Review
WeTransfer
1 year of experience
View profile