Hassle-Free Way To Send & Receive Files
October 25, 2019

Hassle-Free Way To Send & Receive Files

Rob Gokee | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with WeTransfer

I've recently begun using WeTransfer more regular to send files to clients, because it's easier to use than Dropbox and Box, in my opinion. While I've used WeTransfer off and on for many years, it's slowly becoming my de facto method for file transfers. It's quick, easy, uncluttered and uncomplicated.
  • File transfers.
  • Ease of downloads.
  • Great interface.
  • The price for Pro is a bit high.
  • A way for free users to save an address book.
  • The offline app isn't as robust as the web client.
  • WeTransfer saves me time, which saves me money.
  • They make file transfer as easy as possible.
  • My clients are happy with the ease of use, which results in repeat business.
While Dropbox is more robust with storage and ways to share, it's often cumbersome to send files, especially with clients that don't use Dropbox. WeTransfer sends my clients a link that results in an immediate download - no fuss, no having to log in. The process is much easier, and frankly, superior to Dropbox.
I've only reached out to WeTransfer support once, but they were prompt, courteous, and answered my question. I assume that future interactions would be the same, I'm looking forward to being a long term customer.

Do you think WeTransfer delivers good value for the price?

Yes

Are you happy with WeTransfer's feature set?

Yes

Did WeTransfer live up to sales and marketing promises?

Yes

Did implementation of WeTransfer go as expected?

Yes

Would you buy WeTransfer again?

Yes

I'm transferring audio files to clients on a daily basis, and I need a way to do that quickly and efficiently. WeTransfer fits both those criteria - their emails are timely, they send me notifications when files have been downloaded at the client end, and the file size is great for even free users.

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