A great content management solution/website builder for most businesses
Rating: 9 out of 10
IncentivizedUse Cases and Deployment Scope
Our main website is hosted on WordPress, and I've been at several other employers who also used WordPress as their primary CRM. It is used across the company, from customer support, to product development, to sales and to marketing. Marketing owns the WordPress instance and is responsible for maintaining it, ensuring it is kept up to date, etc.
Pros
- It is constantly being improved, with new features added, because of the community code-sourcing aspect.
- Security vulnerabilities are continually being patched to keep it secure.
- It has the best plugin repository, by far. So, anytime you have a needed new feature for your website, there is usually a plugin that already exists to allow you to do what you're wanting.
Cons
- Because it is the most-used CMS, there are a lot of hackers targeting it. As such, you need to make sure you're always updating the software and patching plugins to the latest version. Not hard to do, but something you need to be vigilant about.
- Plugins are hit and miss. If it is a new plugin without many existing users and reviews, it is truly hard to know if the software package is any good.
- Sometimes there are too many options. For example, there are a dozen or so plugins for any given functionality and so you have to sift through to find the right thing.
Likelihood to Recommend
I believe WordPress is well suited for all websites, except those of major corporations. In my estimation, if you have fewer than 500 employees your website should be on WordPress. The other exception to this rule is if you are a one- or two-man shop and have no technical aptitude. In that case you may want to use a competing CMS software package that is easier to learn.