Zabbix Reviews and Ratings

Rating: 8.7 out of 10

Score

8.7 out of 10

Community insights

TrustRadius Insights for Zabbix are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Recommendations

Users of Zabbix have made several recommendations based on their experiences with the open-source monitoring tool.

Many reviewers suggest setting up a separate virtual server for Zabbix to facilitate an easy installation and configuration process. This approach allows for better manageability and flexibility in integrating Zabbix into existing infrastructure.

Zabbix is highly recommended for its ability to provide customizable alerts and monitoring capabilities. Users appreciate the flexibility to tailor notifications according to their specific requirements, allowing them to stay informed about critical events and issues.

Several users recommend Zabbix specifically for network performance monitoring. They find it suitable for large-scale environments, making it an ideal choice for big companies that need to monitor metrics across tens of thousands of devices.

While many users find Zabbix to be a valuable monitoring tool, some have also noted a few considerations. It has been mentioned by some reviewers that Zabbix may not be very intuitive and can be challenging to set up initially. To overcome this hurdle, users advise seeking support from the Zabbix IRC channel or having a Linux administrator assist with the server setup.

A few users have observed that Zabbix can be resource hungry compared to other monitoring solutions like Nagios. They mention that tuning and optimizing Zabbix may require additional effort to achieve optimal performance.

Overall, reviewers recommend conducting due diligence and planning ahead before implementing Zabbix. While it may require some initial investment in terms of time and resources, users find that Zabbix offers comprehensive monitoring capabilities and steadily improves its user interface over time. For smaller businesses or those utilizing virtual machines, reviewers suggest giving Zabbix a try as it can be deployed effectively in such environments.

Reviews

28 Reviews

Eagle eye on your entire infrastructure with Zabbix.

Rating: 9 out of 10

Incentivized

January 8, 2025

Use Cases and Deployment Scope

We use Zabbix as a monitoring tool for our entire infrastructure. We monitor network appliances, servers, firewalls, Internet lines, and bandwidth. We also use it to draw maps of the network connect interfaces and monitor these endpoints in case of a failed link or hardware failure. Before Zabbix, we were wasting a lot of time logging into each device and checking the network status, but after Zabbix, we now have one dashboard to monitor all traffic and appliances.

Pros

Inventory of network appliances.
Monitoring traffic and bandwidth usage.
Drawing network maps and connecting interfaces.

Cons

Monitoring hardware status needs to be improved to avoid problems before they happen.
It needs to be powered by AI to expect problems before it happens.
UI could use a lot of improvements for reading alerts and drawing maps.

Likelihood to Recommend

Zabbix is great for monitoring your servers and seeing alerts when the system uses too much CPU or memory. This allowed the system Engineer to be proactive and add resources to these systems to avoid interrupting the services. Especially servers running operations applications and services. This is one of the best usages for Zabbix.

Verified User

Engineer in Information Technology (1001-5000 employees)

Vetted Review

3 years of experience

Easy to customize and monitor.

Rating: 7 out of 10

Incentivized

January 6, 2025

Use Cases and Deployment Scope

We started to feel the need of a network monitoring tool few years back when one of our secondary core network connectivity with a partner got down somehow and we had no visibility over it until the next routine network check which was 24hours later! Secondary lines are our first line of defense if the primary one goes down, so we were at a great risk but as had no idea at all! so after going through some of the renowned monitoring tool we decided to go with Zabbix as it seemed well equipped with the features that we were looking for. Since then we are using Zabbix along with some other NMS to monitor our connectivity with most our valuable of partners. Zabbix is quite easy to deploy and manage and helps us tom easily identify if anything goes down or offline.

Pros

Zabbix can collect metrics from various sources. We have diffrent vendors firewall, router & switches and till now we did not face any issues while monitoring these devices.
It's very easy to deploy and moreover the monitoring dashboard is pretty simple to use and customize. We have customized the dashboard to highlight the core connectivity only and it helps us to monitor more efficiently.
The alerting system is my favorite part to be honest. We don't have to sit all day in front of the screen to monitor the networks. We get notifications through SMS which helps all of our team members to get aligned when anything goes down.
The widgets are highly customizable which helps us to monitor the important lines

Cons

Zabbix is a great tool and highly customizable, but the issue is most of the customization has to be done by the administrator which is not preferrable by all. I myself was not much happy with all the manual things at the beginning but gradually i liked it.
I have no complain about the dashboard but compared to the modern NMS, Zabbix feels bit backdated. I would suggest improving the dashboard UI as well.

Likelihood to Recommend

Zabbix is well suited in SMB to enterprise grade environment, i think. It is also a great tool for those network admin who wants their NMS to be highly customizable as it supports various triggers, thresholds, and dependencies, which helps alerting and on time notifications for different teams. I would also suggest it to the system administrator for monitoring crucial server and systems.

Osman Gani

Project Coordinator in Information Technology at Hamida Traders Ltd (htl-bd.com) (1001-5000 employees)

Vetted Review

2 years of experience

Great monitoring tool for free.

Rating: 9 out of 10

Incentivized

December 18, 2024

Use Cases and Deployment Scope

We work for a non-profit organization with around 1500 devices spread over several locations. Zabbix is monitoring a lot of these devices. It can check for hardware, ping, status, and other things. Zabbix also sends notifications via emails, sms, Telegram, and more. It can also run scripts. It gives us eyes when we don't have our people.

Pros

Notification
Visibility
Availability
Flexibility

Cons

Adding new kind of hardware.
First installation.
Takes time to master it.

Likelihood to Recommend

Because we spread out in different locations, we can't always know the status of our devices. Zabbix solves this issue for us. As soon as we see an alert that the remote site is down, we can solve it right away. I can't think of a scenario where it was less appropriate for us.

Verified User

Administrator (201-500 employees)

Vetted Review

6 years of experience

Zabbix is best over all

Rating: 10 out of 10

September 29, 2023

Use Cases and Deployment Scope

We are using Zabbix to monitor server , ICMP, Hardware and interfaces. The Zabbix version 6.4 gives the accurate information and alerts.and we are using smartmontool to monitor disk bad sectors. The configuration part is smartmontool and smart Zabbix agent 2 for windows and Linux is good and easy to send notification on telegram.

Pros

ICMP monitor
Disk health monitoring
Interfaces monitoring

Cons

WhatsApp integrations
Trigger customisation
User interface

Likelihood to Recommend

We are using Zabbix on our organisation to monitor our infrastructure to make sure uptime according to our SLA. there are multiple Zabbix dashboard to monitor our infrastructure. These are helping us to monitor well . If any outage detected our concern team take action and mitigate the same . I strongly recommend Zabbix.

Verified User

Engineer in Information Technology (11-50 employees)

Vetted Review

3 years of experience

Zabbix honest review from a satisfied user

Rating: 9 out of 10

July 20, 2023

Use Cases and Deployment Scope

I use it to monitor the network devices of various customers.

It immediately alerts when there is a link down, device down, high resource utilization etc.

It helps me keep the network up and running 24x7

Pros

Alerts when a device or link is down
Can monitor the usage and utilization of bandwidth and resources
Checks and alerts for IOS updates

Cons

It can more features like Netflow
Should have the ability to access and do minimal changes on the network devices from within this Zabbix

Likelihood to Recommend

Since this is an open source tool, it immensely helps startups who have no budget for monitoring tools.

It's easy install and manage.

Monitor your network 24x7 for free

Verified User

Team Lead in Information Technology (501-1000 employees)

Vetted Review

1 year of experience

Review Of Zabbix - Worth The Effort Eventually

Rating: 8 out of 10

April 20, 2023

Use Cases and Deployment Scope

We use Zabbix to monitor pretty much everything plugged into our corporate network. This includes the basics like firewalls and switches and server hosts to the weird stuff like phone system PBXs and time clocks. Zabbix does have a steep learning curve and I had to watch a bunch of YT videos to understand how it wants to be setup. Since its open source, it likes to assume that everybody using Zabbix is going to have the same kind of skills as the developers, which is what holds back Zabbix from a bigger user base. It is very powerful software and can display enormous amounts of USEFUL information but its all hidden behind a user interface that is not as user friendly as it could be. I spent a good 40 hours doing the setup and configuration of Zabbix when I started at my current employer. The dashboards showing live firewall and switch activity blew away my boss and he said this was a game changer. The next question was could he tinker with it and add in more stuff to be watched. I said yes sure but have you got 10 hours for me to show the basics? My review of Zabbix is that it is fantastic software, if you have the time to dedicate to the setup.

Pros

Graphs of live network activity from switches and firewalls
Shows SNMP data from hardware server out of band SOCs
Complex alerting from hardware and lots of different kinds of OSs

Cons

User interface
Very steep learning curve
Documentation is extensive but it doesn't provide good examples of how to complete basic tasks

Likelihood to Recommend

Very well suited for large complex networks where using something like PRTG may be too expensive. Not all worth the effort for small networks or small organizations with a lot of cloud activity.

Verified User

Technician in Information Technology (51-200 employees)

Vetted Review

3 years of experience

"The network guardian, excellent product."

Rating: 9 out of 10

February 24, 2023

Use Cases and Deployment Scope

<div>We use Zabbix in our company for the control and monitoring of each of the Gigabit Ethernet interfaces of the transport network, based on the premise that our network is a ring topology, we have distributed probes at strategic points that allow us to collect real and timely data on the status and behavior of each interface, On the other hand and not less important it facilitates the verification and monitoring of the BGP sessions with our international provider, a fundamental aspect since it depends on them that we can offer the service to our customers, we use it only in our department and with zabbix we can perform routine tasks such as backup, alarms and automatic monitoring quickly and effectively.</div><div>

</div>

Pros

Easy to configure.
Centralized monitoring.
Web-based interface.
Flexible.
Distributed control system.
Secure user authentication.
Supports different operating systems.

Cons

I think some work should be done on the interface to change its appearance and organization to create a more pleasant experience.
It would be very useful to have more resources in documentation to perform certain processes on the tool, which would help to cover a better development.

Likelihood to Recommend

<div>Zabbix is ideal for companies of any size, thanks to its flexibility and scalability, it is also very adaptable to different environments, it is very suitable for monitoring the availability and performance of industrial equipment, services and network hardware simultaneously and in real time, to control the resources available on the network, to centralize heterogeneous networks among others, it also facilitates its modification and design to be fully open source.</div><div>

</div>

Armando Gomez Alarcon

Analista in Information Technology at EMCALI - Telecomunicaciones (5001-10,000 employees)

Vetted Review

8 years of experience

View profile

Please see this Zabby review of Zabbix.

Rating: 8 out of 10

Incentivized

May 5, 2022

Use Cases and Deployment Scope

We monitor Virtual network functions (VNFs) alarms & performance graphs on Zabbix. It is basically an FM & PM system that collects data from all the nodes & aggregates them in the form of user-readable graphs & XL sheets. It is also used to set performance-based alerts in the system & it can also be used as an aggregator for a big NMS type system like Nokia's NetAct.

Pros

Alarm monitoring.
Performance graphs.
Creation of new alerts - either fault based or performance based.

Cons

Creating an alert & its trigger can be made easier.
More VM-based data collection counters should be introduced to have better VM monitoring.
The raw counters collection agent in every node is relatively weak. It goes down often, which needs more stability.

Likelihood to Recommend

Zabbix is very well suited for infrastructure monitoring i.e. the underlying host servers, basically, compute nodes. However, it has limited FM & PM capabilities for the workloads, i.e., the virtual machines (VMs). Zabbix has an easy-to-use GUI which can be explored easily & provides good filtering of the data.

Asad Khan

Technical CARE Specialist in Engineering at Nokia (10,001+ employees)

Vetted Review

4 years of experience

Verified on LinkedIn

My Honest review for Zabbix

Rating: 8 out of 10

February 25, 2022

Use Cases and Deployment Scope

Zabbix is the complete monitoring tool that can monitor any type of environment, We are monitoring Amazon-hosted EC2 instances and also Azure Virtual machines. Zabbix is very active in communicating with its agents. This tool is open-source and can be deployed on any Windows/Linux-based machine. We are monitoring more than 200 servers including the websites and windows services.

Pros

Server health checks.
Websites monitoring.
Windows services.

Cons

Zabbix must include the Amazon RDS.
UI/UX needs to be more catchy and detailed.
Zabbix must provide more templates for rich monitoring.

Likelihood to Recommend

Zabbix is very well suited in monitoring health checks of servers and websites but Zabbix needs to add more health checks for other Amazon services including RDS. Zabbix provides complete support for creating custom templates but Zabbix must need to add pre-built templates. This tool is open-source so anyone can use this tool.

Umair Mehboob

Senior Devops Engineer in Information Technology at iENGINEERING (51-200 employees)

Vetted Review

4 years of experience

View profile

An amazing, very flexible and free monitoring platform

Rating: 10 out of 10

Incentivized

May 1, 2021

Use Cases and Deployment Scope

We're using Zabbix for almost 4 years now to monitor some specific servers and applications in our South America (+Portugal) sites.

It is configured to run discovers on our vCenter to grab any new VM and to start monitoring its CPU, Mem, Disk usage, etc. For specific applications, those more critical to the business, we create templates to monitor the services.

We have also created some tests using CURL to authenticate to applications and measure the end-user experience, so we can generate alerts when an important application is taking more time than it was supposed to authenticate.

It also has a great 'SLA' dashboard, where you can see the amount of time that an specific application was out-of-service during a period of time. We use it to provide some evidences to the business. Those applications can be constituted by multiple servers, services, databases, etc... It is very flexible on this level.

Pros

Flexibility - as an open source application it is always evolving and adding new features
It is free
A wide range of natively supported technologies
Several options for monitoring, from agent to SNMP and so on

Cons

Doesn't have an official support
Updates depends on the community

Likelihood to Recommend

From my stand point, [Zabbix is] very well suited for small and medium enterprises. The main benefit it is also it's worst quality: It is free / open source.

You don't have costs to implement and to use it, but in the other hand you don't have a professional support or SLAs to rely on. In case you base your monitoring of critical systems on Zabbix and it has an issue, you need to appeal to the community and it can take a long time to have an answer or have your issue fixed.

For these reasons I think it cant be the foundation of a monitoring process on large enterprises, but you can use it as a complement to have more flexibility.

Verified User

Analyst in Information Technology (10,001+ employees)

Vetted Review

3 years of experience

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Easy to customize and monitor.

Rating: 7 out of 10

Incentivized

January 6, 2025

Use Cases and Deployment Scope

Pros

Zabbix can collect metrics from various sources. We have diffrent vendors firewall, router & switches and till now we did not face any issues while monitoring these devices.
It's very easy to deploy and moreover the monitoring dashboard is pretty simple to use and customize. We have customized the dashboard to highlight the core connectivity only and it helps us to monitor more efficiently.
The alerting system is my favorite part to be honest. We don't have to sit all day in front of the screen to monitor the networks. We get notifications through SMS which helps all of our team members to get aligned when anything goes down.
The widgets are highly customizable which helps us to monitor the important lines

Cons

Zabbix is a great tool and highly customizable, but the issue is most of the customization has to be done by the administrator which is not preferrable by all. I myself was not much happy with all the manual things at the beginning but gradually i liked it.
I have no complain about the dashboard but compared to the modern NMS, Zabbix feels bit backdated. I would suggest improving the dashboard UI as well.

Likelihood to Recommend

Osman Gani

Project Coordinator in Information Technology at Hamida Traders Ltd (htl-bd.com) (1001-5000 employees)

Vetted Review

2 years of experience